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“Arrogant & Awful”

The Patio Restaurant
Ranked #44 of 151 Restaurants in Lamai Beach
Cuisines: Asian, Thai, European
More restaurant details
Restaurant details
Good for: Romantic, Large groups, Families with children, Business meetings, Special occasions
Dining options: Dinner, Lunch, Outdoor Seating, Reservations, Seating, Serves Alcohol, Waitstaff
Description: Nice dining at Patio Restaurant.
Level Contributor
23 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
“Arrogant & Awful”
1 of 5 bubbles Reviewed February 18, 2012

I have never given any establishment a terrible rating on TripAdvisor ... and I do this reluctantly. We visited The Patio Restaurant last week for my birthday. My wife and I ordered steak, which was so poorly cooked that it was inedible.

The waiters initially refused to take them back because we had cut the meat and had eaten a couple of small pieces. We complained to the manager who was rude and unhelpful, but reluctantly agreed to cancel our orders.

We were taken aback by the arrogance of the staff. As soon as we complained, they became rude and uncommunicative. We left the restaurant without ordering another meal. Overall my worst restaurant experience in Thailand

I can accept that a restaurant can occasionally make a mistake with one of their meals. But I cannot accept their arrogance and rudeness. My advice is to keep well away, there are many other good restaurants in the area

  • Visited February 2012
    • Service
    • Food
2 Thank SJBangkok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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120 reviews from our community

Visitor rating
Rating summary
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Level Contributor
7 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Delicious Thai food, outstanding service, wonderful atmosphere!”
5 of 5 bubbles Reviewed January 21, 2012

I can't praise this restaurant enough. My husband and I have just finished a meal and it was fantastic!!! We had the 5 course Thai menu and it was the best Thai food we have had all holiday!!! The best part was the signature dessert-hot chocolate souffle with ice cream YUM!!! The manager 'Tata' was wonderful and very friendly. There were also fireworks on the beach which added to the lovely atmosphere

    • Value
    • Atmosphere
    • Service
    • Food
Thank Kimmod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
103 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 88 helpful votes
“Delicious food and attentive service”
5 of 5 bubbles Reviewed January 3, 2012

Open air restaurant overlooking Lamai beach; attentive service and high quality, delicious food - we had pasta and fish dishes for main course and a mix of entrees including salad, fried mozzarella and calamari.

  • Visited December 2011
    • Value
    • Atmosphere
    • Service
    • Food
Thank nothing_beats_travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level Contributor
67 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 77 helpful votes
“Best pasta dish I have ever had - seriously!”
4 of 5 bubbles Reviewed October 9, 2011

My evening here had a strange start as it was recommended to me by a girl in one of the Thai massage parlours whilst I was waiting for my partner to finish her massage. It turned out it was practically next door to my hotel (Amarina Residence).

The setting is very cool: right on the beach with lots of water features, flame burners and mood lighting to get you in the mood. That said, the ambience was a little flat as we were the only people in there for about 30 minutes, but it was a bit fuller by the time we left.

The service was reasonable and on the whole friendly, although I got the impression the staff was slightly unimpressed with my t-shirt, shorts and sandals dress combination (but hey, it was 29 degrees and on a beach!).

By far the most important thing for me was the food. The black-ink fettucini I had was simply excellent and is without doubt the best pasta dish I've eaten anywhere in the world. The calamari starter was good, but just not in the same league.

Price-wise it was expensive in Thai terms (about 1700 bht for 2 starters, 2 mains, a beer and a cocktail) but certainly not in terms of a UK night out.

If just for the pasta dish, I think it has to be worth a look!

  • Visited September 2011
    • Value
    • Atmosphere
    • Service
    • Food
Thank ExplorerAsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cork, Ireland
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Good food, service & location”
4 of 5 bubbles Reviewed August 22, 2011

We arranged to eat at the Patio for our last night in Samui. When we tried to make a reversion the tables next to the beach were already booked, but the waiter was happy to move a table to give us a nice view of the beach etc. For the meal it's self I had th duck red curry which was hot but really nice. The starters were both very nice also.

  • Visited August 2011
    • Value
    • Atmosphere
    • Service
    • Food
Thank Mickineire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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