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“An excellent hotel on a lovely unspoilt island”

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Hotel Jardin Tecina
Certificate of Excellence
GreenLeadersSilver level
Helsinki, Finland
Level Contributor
69 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
“An excellent hotel on a lovely unspoilt island”
5 of 5 bubbles Reviewed October 27, 2011

From time to time, reviews of hotels can be coloured by extra-mural holiday experiences - the weather is lousy, the surrounding resort doesn't match the pictures in the brochure, or other guests leave something to be desired - and the poor old hotel gets blamed for it all.

On our latest trip (visit No.3) to Jardin Tecina on La Gomera we had every reason to follow this subjective approach, given that before we’d even arrived we fell victim to very professional pickpockets in the ferry harbour at Los Cristianos on Tenerife, given that for two days while we were on La Gomera the entire Canaries region was in lockdown because of a colossal autumn storm, given that the Spanish air traffic controllers all called in sick shortly before our departure, and given that the tour operator on our semi-independent trip came up short when its services were most urgently needed.

HOWEVER… it is greatly to the credit of the hotel and its staff that even in the face of these setbacks we can give the Jardin Tecina a solid thumbs-up recommendation. The hotel is first-rate, worthy of its 4 stars and then some, and any complaints are really of the nitpicking variety.

The first of them is quite easily corrected. The buffet dinners were uniformly excellent, with a wide choice of salads, a carvery with different meats served each evening, some quite decent hot dishes, and more desserts - fruits and cakes and whatnot - than you could shake a stick at. However, the possibility of taking coffee from an automat in the dining room (rather than as an add-on afterthought in the bar) would be appreciated. It works well enough at breakfast, after all. By the way, the cava at breakfast is a nice touch.
The second quibble concerns Wi-Fi and is more difficult to rectify without some significant investment. Free Wi-Fi is offered in the lounge/lobby area only. The rest of the large hotel complex had no signal*. The addition of plug-in broadband or Wi-Fi in the rooms, even for a reasonable charge per stay, would be a real plus. I can only assume that it is: a) expensive, and b) that the hotel management had done their sums and calculated that not enough customers really require it. Hence it might be best to wire selected rooms rather than the entire area, and thus allow those guests who may need to work or respond to mail the chance to do so. Sitting in the lobby armchairs, often without a place to plug in, is not the best way of working on a laptop.

Now the positives.

The hotel has more than 400 rooms but does not feel factory-like, mainly because it is spread over a vast area and so avoids long, soulless corridors in favour of spacious 2-storey villa-like apartment accommodation. The gardens are also lush and well-tended, giving an overall sensation of refined elegance. The cliff-top location is naturally spectacular, and many of the rooms without a direct sea view have the compensation of fine vistas of an occasionally snow-capped Mount Teide (on Tenerife). At night, the lighting on paths is adequate but also allows for the stars to be shown off to good effect.
The pool areas are also pleasant and on none of our three visits to date - including one busy Christmas week - have they seemed cramped or overcrowded. The pool bar has a nice feel to it, too. The complimentary towel system works efficiently, provided you do not lose your card. There is a lifeguard on duty, though he seems to spend most of his time dealing out the towels, since the predominantly “50-plus” German, Scandinavian, & British clientèle are not the sort who generally require much guidance or control.
The seaside Club Laurel area at the foot of the cliffs (access by keycard-operated elevator) is also very attractive and a sun-trap on warm days, though it suffered somewhat from a violent storm in October 2010, and was not at its best during our stay. The à la carte restaurant down there (not included in the half-board package) also offered excellent “splurge” dining when we tried it on earlier visits.
The hotel staff are without exception both friendly and extremely helpful, and there is no shortage of them, in the customer service and maintenance spheres alike. The overall ambience is relaxed and yet efficient, and even in the hurly-burly of a crowded buffet restaurant there are more than enough waiters to serve wines and clear away plates without delay. We recognised many familiar staff faces from earlier trips in 2006 and 2007, which is a very good sign, as is the fact that so many of the guests themselves are “repeaters” (several with FAR more visits under their belt than us). Somebody is clearly doing something right for this to happen.
Rooms are comfortable and well-appointed, and the addition of tea- & coffee-making facilities on our last visit was a distinct improvement. TV reception was so-so, but the selection of channels covered all the usual suspects in several languages, and there are pay-per-view film channels. Getting a superior room with a sea view is not a must, but there is clearly an advantage to being on the upper floor rather than the lower, as those downstairs rooms with terrace rather than balcony do suffer from a certain lack of privacy as other guests stroll by. Odd numbers tend to signify upper floor rooms. Most returning guests have already ascertained the nicest rooms on previous visits, and the staff do try their best to look after their wishes.
The real benefits in kind of being a member of the Club Tecina loyalty programme only start to kick in a bit later, but there are some nice freebies even on one’s third visit, including attractive room-rates and ferry advantages that encourage independent travelling rather than “taking a package”. It ought to be noted that even on our first visit there was absolutely no impression of our being treated as “anonymous paxes” - something that is not always a foregone conclusion, even in the best-ranked of large holiday hotels.

This is NOT necessarily a great establishment or location for a week of up-till-dawn singles clubbing and roasting oneself to a delicate shade of beetroot-red on a white sand beach. Nor is it absolutely ideal for families with teenagers in tow, or even perhaps 18-35s with tots. The fault does not lie so much with the Jardin Tecina itself, but in the first case La Gomera is NOT Ibiza and it never will be, and in the second most of the hotel guests are from the older end of the age-spectrum, meaning that they appreciate their own grandchildren, but not always other people’s kids.
Having said all this, apparently there is some kind of Mini-Club arrangement for families, which may come into its own more during the summer holidays. Nevertheless, it is only fair to be forewarned that there are lots of steps and gradients in the hotel area to hamper people pushing strollers or buggies, that there are no Aqualand water parks or bungee-jumping facilities or go-kart tracks (yet) on La Gomera, that the island's black sand and shingle beaches are nothing to write home about, and that evening entertainment is sedate rather than sensational.
A leisurely stroll down to the village of Playa de Santiago for a nightcap or digestif will do you good and save you money - the bar prices there are a good deal more customer-friendly. I would nevertheless still go with the hotel’s half-board, even at the risk of feeling tied to the place - the food is good and the price is about right.

But enough of what it is NOT. The Jardin Tecina is on the other hand a very fine spot for winding down in a completely stress-free atmosphere and an excellent base for walking and hiking on what is a lovely and unspoilt island, and it is also ideal if you fancy some golf on the friendly and very beautiful Tecina Golf 18-hole course, though the green-fees are not cheap, even with a hotel residents’ 15% discount.
An efficient shuttle bus service gets you to the golf course and back, though it is only a few hundred metres from the hotel and easily walkable. The 4th, 10th, and 12th holes are memorable, and the views on the front nine in particular are magnificent.

Aside from the rugged and spectacular landscape and the Garajonay National Park, the big draw of the island of La Gomera (and one that must only be whispered lest the magic be spoiled) is that it is still uninfected in terms of the sort of mass tourism one finds just a 45-minute ferry ride away over the water. If you have been to the fleshpots of Gran Canaria, or Lanzarote, or Tenerife, then La Gomera is “a very untypical Canary Island”.

In sum, the Jardin Tecina is not for everyone, but we like the place a lot, and would heartily recommend it to our friends. Next time we’ll be a lot more careful in Los Cristianos and will probably also book a slightly longer stay: the one disadvantage of being "far from the madding crowd" like this is naturally in the getting there and getting back. A week’s holiday in Jardin Tecina inevitably gets noticeably shortened in the travelling at both ends, especially if the smaller Fred Olsen ferry that drops you conveniently in Playa de Santiago is out of service owing to rough seas. Some might like to try meshing flights in to Tenerife Norte (Santa Cruz) with the twin-prop planes of Binter Canarias that fly to and from Playa de Santiago’s tiny airport twice a day. This could prove a quicker - if costlier - alternative.

Lastly, a special mention here for the hotel’s public relations staff, in particular Ann, who was most courteous and helpful in offering shelter from the storms (both climatic and wallet-snatch-related) and did everything and more than it says on the PR tin.

Many thanks!

(*Stayed November 2010 - comments reflect situation then)

Room Tip: Upstairs offers more privacy.
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  • Stayed November 2010, traveled as a couple
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6 Thank Otyikondo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ryszard-majewski, General Manager at Hotel Jardin Tecina, responded to this review, November 2, 2011
WOW what can I say, your positive comments has given me goosebumps. Thank you. We hope your next holiday will be more memorable.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
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    4 of 5 bubbles
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    4.5 of 5 bubbles
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  • Cleanliness
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Bedford
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed October 27, 2011

The Hotel Jardin Tecina is a beautiful hotel on a lovely island. Not a busy place, no heaving nightlife, no beach parties, no drunken revellers etc. It would suit couples of all ages and groups of friends, looking for a relaxing pool holiday with the opportunity to drive out around the island. There are walking trips available in their rains and the hotel will lay on packed lunches for those going out for the day.

We travelled full board, it included local drinks with meals. The all inclusive option was £500 per person more. We didn't stint on coffees and alcoholic drinks and the total bill for two of us for two weeks only came to £300!

The accommodation is made up of apartments accessed by winding pathways amongst the hotel gardens. In terms of disabled access, there is good access throughout, however many of the slopes are too much for hand pushed chairs. Likewise elderly or infirm would find it all a bit much.

The hotel attracts a wide mix of nationalities with many Spanish taking weekend mini-breaks, so it's all lot busier at the weekends. The staff told me that their high season is the winter months.

The hotel organisation is very efficient and the staff courteous and helpful, everyone has some English.

Is there a downside? Yes, there is no commercial airport on the Island of Gomera, so you are flown to Tenerife and then taxi to the port, wait for a ferry (from 1-4 hours) then a ferry journey of 40-60 minutes followed by a 30 minute taxi ride. All the cost are included but in terms of waiting around a bit of a bore.

Acid test - would we go again? Yes and we would be prepared for the travel. The hotel itself outweighs, the hassle of getting there.


  • Stayed September 2011
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Helpful?
3 Thank Chris and Rosem... W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ryszard-majewski, General Manager at Hotel Jardin Tecina, responded to this review, October 31, 2011
Your positive comments are very much appreciated
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lincoln, United Kingdom
Level Contributor
174 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 bubbles Reviewed October 25, 2011

Stayed here for a week and as we like to get out and about that was more than enough time to do justice to thispretty island. We had a sea front superior room which was worth the money. Our only down side was the balcony could have been bigger but with the room location I don't think structually that would have been feasible. Breakfast were very good and we ate in the restaurant on 2 evenings, The first evening we were very pleased but the second time a little disappointed. It is in a great location and using the lift down to the sea front meant we walked into the village most days and had lunch or dinner in some lovely cafes. Everyone was very friendl, both in the hotel and on the island as a whole. Certainly worth the extra travel from Tenerife.It is a verticle island thugh and maybe not so good if you have mobility problems.

Room Tip: Go for a sea front room if you can.
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  • Stayed October 2011, traveled as a couple
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1 Thank Roonie4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ryszard-majewski, General Manager at Hotel Jardin Tecina, responded to this review, October 31, 2011
Thank you for your kind comments. We hope to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thurso
Level Contributor
73 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed October 23, 2011

Located on cliffs overlooking Playa de Santiago, this hotel is blessed with wondrous views of both mountians and sea. We had a superior upper floor room with direct sea view (well worth the little bit extra if u don't mind heights!). The room and en suite were spacious and always spotless. Robes are supplied FOC in superior rooms as is tray of tea + coffee-making essentials,altho u have to ask reception for this to be delivered to your room. The rooms are arranged so cleverly that no one looks into anyone else's room and our balcony looked over the cliffs and we could see the waves below. A/C was available in our room.

The hotel is comfortable with soft seating in the foyer (where free WiFi is available) and live piano playing and a bar. Club Laurel is reached via a lift thru the cliff to the beach and has a touch of luxury about it (heated sea water pool) being very quiet and 'secluded'.

The gardens of the hotel are indeed exquisite with many different cacti, palms, bougainvilla, hibiscus and others being featured - the Olssens pride themelves in the upkeep of the gardens. There was a definite lack of bugs and flies and I think they must spray regularly.

The pools are luxurious supplied with ample (free) loungers arranged on many differfent levels of patios.

We were booked HB and ate un the Principal Restaurant. The food was arranged in several buffets from which you could pick what you wanted at random. I found the choice and quality of the food EXCELLENT: no end to the selection of local dishes, fish, fruit and vegetables. Sirloin, salmon, tuna, pork chops, turkey and roast beef were all offered in the week we were there. Also a good selection of desserts and cheeses.

We were thrilled with our week in La Gomera and want to go again very soon - maybe in May to catch some of the island's unique plants in bloom but most definately to this hotel.

Room Tip: There is an Olssen Express ferry that goes from San Sebastian round to Playa de Santiago which takes...
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  • Stayed October 2011, traveled as a couple
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Helpful?
4 Thank Canisp10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ryszard-majewski, General Manager at Hotel Jardin Tecina, responded to this review, October 31, 2011
We are delighted you had a good stay at our hotel
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed October 17, 2011

Good clean rooms. No pressure environment. Good for sporty types, and not.

  • Stayed October 2011
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Helpful?
1 Thank Neil_Meldrum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancaster, United Kingdom
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed October 12, 2011

Le jardin Tecina is the nicest hotel we have ever stayed in. We paid extra for a superior room and requested an upper level. Our room overlooked the ocean, it was spotlessly clean and well furnished, with a large balcony.
We travelled with Thomson a la carte, which meant that the long journey was made easier by taxis to and fom the ports and ferry times co-ordinated with flight times.
We had breakfast on the outside terrace every day. The restaurant food was always good with plenty of variety. We spent our after dinner evenings in the lounge bar, listening to Ann Tina,who played some wonderful music on the piano, she is a lovely friendly lady who knew all our favourite melodies.
To explore the island, a hire car is essential and well worth the effort.
Only drawback is the many steps and ramps needed to access the reception, pools and restaurants from the seaside rooms - good for general fitness, not so good for knees !

  • Stayed September 2011, traveled as a couple
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Helpful?
2 Thank coo46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ryszard-majewski, General Manager at Hotel Jardin Tecina, responded to this review, October 13, 2011
We are pleased you had a wonderful holiday. Your comments are appreciated.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
wales
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed October 9, 2011

Visited 20 - 27 Sept 2011. On a 7 night holiday it is important to maximise the time available so be aware that our return journey was somewhat different to the outward one ! We suggest you check ferry times to co-ordinate with your flights to avoid lengthy delays.

As for the hotel, it is generally fine and very well located. However the rooms are pretty much in need of a refurb without being a real problem and our shower didn't offer hot water - we survived due to high ambient temperatures. We had requested a 1st floor room but were allocated a ground floor with no view or privacy so asked for a change which was organised without any problems. Our A/C unit was very noisy. Best to request 1st floor for privacy to avoid other guests walking past your patio. If you aren't too mobile there are a few changes in levels to negotiate. Entertainment was repetitive with the 'house' band (duo) being mediocre. Staff mostly very friendly. As ever when dining in same restaurant for seven days/nights (or longer), the food does get repetitive but the quality was reasonable. Check for balcony seating for a good view of the local town and harbour - we managed it approximately 30% of the time but in any case there are various dining areas even associated with the same restaurant which helps to provide a change of ambience and there was always plenty of seating capacity. We booked 'Full board plus' which works well in that you get half a bottel of wine or beer with each meal.

Club Laurel is situated at beach level and accessed via a lift, offering an attractive alternative pool and bar although we were not able to eat there apart from drinks or snacks as part of our package.

Overall, a destination not to be missed, and definitely a hugely different cultural experience from neighbouring Tenerife, although you will appreciate the range of views of Mount Teide, particularly as it rises above the clouds which ma kes it appear even taller. Unless you want to stay in the resort, hiring a car is a must in order to experience the breathtaking scenery and landscape of this magical island.

Room Tip: Choose 1st floor for more privacy and better view
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  • Stayed September 2011, traveled as a couple
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Helpful?
Thank powystravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ryszard-majewski, General Manager at Hotel Jardin Tecina, responded to this review, October 13, 2011
Good to hear you had a memorable holiday, your concerns have been noted. Hope we can welcome you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Jardin Tecina

Property: Hotel Jardin Tecina
Address: Lomada de Tecina s/n, 38811 Playa de Santiago, La Gomera, Spain
Location: Spain > Canary Islands > La Gomera > Playa de Santiago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Playa de Santiago
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Jardin Tecina 4*
Number of rooms: 434
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Also Known As:
Jardin Tecina Playa De Santiago
Hotel Jardin Tecina La Gomera/Playa De Santiago

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