Second time on Avra Imperial for vacation July 2016
General:a unique luxury construction, numerous pools, modern and classic lines on buildings at the same time, totally clean and well maintained,in a very privileged position to approach all famous beaches like Balos, Falasarna,Elafonisi (appx u need 40km more if u stay in Chania)
Accomodation:best choice deluxe sharing pool room if u want to share a pool 200 sq.m.!!! very spacious room with sofa,private balcony,very nice bathroom and perfect quality mattress! big DISADVANTAGE is the absence of tea/coffee facilities in that category of room...
Spa center:just amazing all about its facilities!!! pool,sauna,hamam,gym,jacuzzi is free of charge for interior clients. but dont miss to book treatments: unique experience with the Apivita products! Thanks to KYRIAKI for her proffesionalism!
Food: on buffet. numerous choices on salads, cold and hot foodS, fresh fruits, special corner with cretan foods, tottally clean place and well organised staff. think that pastry team needs repair(!) thanks to SOCRATES and VERONIKA.
Staff:clean,polite,always on smile,willing to do anything we asked, EXCEPT two on reception team: IOANNA (during check-in,we faced with her unacceptable and RACIST behavior) and MICHALIS (before check-in,we faced with his rude and arrogant attitude): stay away from them and dont hesitate to inform mr KASIOTAKIS (manager) or mrs PANAVLAKI (head of reception) who are very professional and i have to congratulate them for quick respond about our complaints.
highly recommented luxury hotel!More
- Free Wifi
- Free parking