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“A delightful experience”

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Avra Imperial Beach Resort & Spa
Ranked #1 of 13 Hotels in Kolymbari
Certificate of Excellence
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“A delightful experience”
5 of 5 bubbles Reviewed October 8, 2012

The architecture and the Minoan hyroglifics is very welcoming. The huge pool areas are very inviting. The Suite that we had was extremely large and very comfortable, with it's own double jacuzzi tub and the private pool was very relaxing. The service was very friendly and the choice at the breakfast buffet has to be one of the best in Greece - especially the Cretan specialities. The Al Fresco Italian Restaurant has a very good selection of dishes and there is a very reasonably priced wine list. A very good base for visiting Balos and Elafonisi - some of the best sandy beaches in the Mediterranean. We shall return so that we can visit the southern part of the island.

  • Stayed September 2012, traveled as a couple
    • Value
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Helpful?
5 Thank GMElGouna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Avraimperial, General Manager at Avra Imperial Beach Resort & Spa, responded to this review, October 24, 2012
Dear Sir/ Madam,
Thank you for staying with us during your recent visit to Crete and for taking the time to write this comment.
We are happy to have been given the opportunity to offer you such a great service and we look forward to welcoming you back! Do not forget to like us on facebook and follow us on Pinterest!

Yours sincerely,
The Management of Avra Imperial Beach Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,033 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Copenhagen
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed October 6, 2012

Good things:
The facilities of Avra imperial is very good. Especially the huge pool and garden area. Very nice and moderne rooms. The neighbourhood is very quiet. Breakfast, lunch and dinner buffet in the main restaurant was excellent.
We recommend this hotel to guests travelling with children.

Service:
The service provided by the staff is not near 5 star. Here are some of the things we experienced:
The staff was friendly but very slow.
Only half of the wines on the wine list was available.
It is not possible to buy avecs to the coffee in the a' la carte restaurant. (After 18.00 this is only possible in the very boring main bar.)
The service in the pool bar was very slow (even though 4 waiters was present).
The coffee served to the breakfast buffet was cold every day.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
4 Thank Vapsemand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Avraimperial, General Manager at Avra Imperial Beach Resort & Spa, responded to this review, October 24, 2012
Dear Sir/ Madam,
Thank you for staying with us during your recent visit to Crete and for taking the time to write this comment.
We do take into serious consideration your suggestions, comments and approach in order to ameliorate our services and final product. We hope to welcome you in our premises again next year and gain your full trust back!

Yours sincerely,
The Management of Avra Imperial Beach Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
73 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed September 24, 2012

We stayed in the hotel during the second week of September. WOW, we were amazed by the architecture and the concept of the Minoan period writing that gave a great feel to the modern design. The hotel is NOT located in the touristic part of Chania which is a real advantage to discovering true Crete.

Rooms are spacious and our favorite the sharing swimming pool access rooms. The bathroom shower is a nice feature for a long and relaxing day. By far the best welcoming fruit basket, ever.

Food is delicious and extremely reasonably priced for a hotel of this calibre. We had bought a Half board plan. Amazing Cretan corner with authentic delicacies with amazing produce.

Service very professional and friendly, everyone smiles and is there to assist. All the team is amazing, special thanks to Nola in the restaurant and Nikos in the front office.

Remember to visit Creat the Cretan hotel shop, what a nice ouch for all of us that want to carry a piece of holiday back home, extraordinary olive oil and rakomelo, not to be missed.

Thank you all for a great holiday and see you again, for sure.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank spyrogeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Avraimperial, General Manager at Avra Imperial Beach Resort & Spa, responded to this review, October 24, 2012
Dear Sir/ Madam,
Thank you for staying with us during your recent visit to Crete and for taking the time to write this comment.
We are delighted to read your comments on our premises and services as well as your reference to members of our team! We truly look forward to welcoming you back as soon as you visit Chania again!
Yours sincerely,
The Management of Avra Imperial Beach Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
copenhagen
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed September 19, 2012

This is a fantastic new hotel. Everything was very, very nice. The beach is not very nice for kids (pebble beach and deep water) but the amazing hotel pools make up for it. Also, the small village of Kolympari is not a very lively, but it is not very hard to go to Platania or even Chania for that.
I would definitely go back again and would recommend it to family with kids.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank ncutululis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Avraimperial, General Manager at Avra Imperial Beach Resort & Spa, responded to this review, October 24, 2012
Dear Sir/ Madam,

Thank you for staying with us during your recent visit to Crete and for taking the time to write this comment.
The whole team of Avra Imperial is indeed very pleased to read that yoy have enjoyed our premises and services to the fullest, we look forward to welcoming you back in Summer 2013!

Yours sincerely,
The Management of Avra Imperial Beach Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barcelona, Spain
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed September 18, 2012

We had a very wonderfull erxperience there. Quality/price ratio is ok. The hotel is a bit far away of everywhere, but if you have a private car or you don't mind to remain in its premises is a magnific holliday spot.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank marcvive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Avraimperial, General Manager at Avra Imperial Beach Resort & Spa, responded to this review, October 24, 2012
Dear Sir/ Madam,
Thank you for staying with us during your recent visit to Crete and for taking the time to write this comment.
We are hapy to read you enjoyed your vacation with us and we are looking forward to welcome you back in our premises during your next visit.

Yours sincerely,
The Management of Avra Imperial Beach Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed September 15, 2012 via mobile

This hotel has nice appearance, with everything arranged and offered, so that you don't neccessary need to leave it for a week! Big, fresh pools, several restaurants and a pool bar is available (expensive however - 5 eur for a glass of wine). Sea water is also close, with beachbar, however the walkway there could be prettier.

Many facilities as hair dresser, spa with relaxing revitalising treatments and very nice tennis courts are there (rackets are good quality and free to loan. Room and service also very good. Only one ting was negative, we had to wait 45 min for a room.

Location is nothing special you could say, but ok.

We were full family visiting, with 3 kids, and totally we were very pleased. This hotel has our highest recommandations!

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rweum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Avraimperial, General Manager at Avra Imperial Beach Resort & Spa, responded to this review, October 24, 2012
Dear Sir/ Madam,

Thank you for staying with us during your recent visit to Crete and for taking the time to write this comment.
Your words are much appreciated and we would be delighted to welcome you back in our premises during your next visit!

Yours sincerely,
The Management of Avra Imperial Beach Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norway
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 9, 2012

We have been in this hotel in August 2012. Hotel has a fantastic location - separate clean and nice beach in the immediate vicinity. Modern and large rooms (we had Double Superior without pool), very good service. Very clean, delicious and variable food. We have been there 2 weeks and did not have time to try everything. Advise: if you have the opportunity to purchase the full board in advance - do it, it worth money. But what's best about this hotel is the service. Staff is friendly. In a few days we felt like a family visit. We want to thank everyone who works there for fantastic holiday. Especially Spa team: Alyona, Athena and Michael, and restaurant manager Alex. The only notice: training room is not suitable for a 5 stars hotel.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Marina T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Avraimperial, General Manager at Avra Imperial Beach Resort & Spa, responded to this review, October 10, 2012
Dear Sir/ Madam,
Thank you for staying with us during your recent visit to Crete and for taking the time to write this comment.
Your kind words on our team members and premises are shared with everyone and, of course, well appreciated.
We are doing our best to keep the quality of our services excellent and your feedback is more than welcome!

Yours sincerely
The Management of Avra Imperial Beach Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Avra Imperial Beach Resort & Spa

Property: Avra Imperial Beach Resort & Spa
Address: Kolymbari, Kolymbari, Platanias, Crete 730 06, Greece
Location: Greece > Crete > Chania Prefecture > Platanias > Kolymbari
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Kolymbari
#1 Luxury Hotel in Kolymbari
#2 Romantic Hotel in Kolymbari
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Avra Imperial Beach Resort & Spa 5*
Number of rooms: 328
Reservation Options:
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Also Known As:
Avra Imperial Beach Hotel Chania Town
Avra Imperial Beach Resort And Spa
Avra Imperial Beach Resort & Spa Crete/Kolymbari

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