I would like to recommend sending your entire staff to a school or something similar so they can learn what the meaning of good service is!!!!
You should also consider taking off 3-4 stars from your hotel rating,considering the service i have experienced is closer to that of 1 star hotel!!! The one thing worthy of 5 stars is the architecture and general appearance , all else falls short! When one pays a considerable amount,expecting the comforts of 5 star amenities,it is maddening to experience such poor service almost aggravating enough to ruin my entire vacation.
Disapointed customer in rum 515 ( 2011.05.27-2011.06.03)More
- Free Parking
- Breakfast included