Potentially this is a fabulous place to stay and we still (despite the few, but critical, issues below) enjoyed our stay. First of all, the communication and administration by Emma's Villas was extremely efficient and professional. The villa was attractive, comfortable, quirky (in a good way) and had an excellent pool. The only problem was that there was no high chair or fans in the bedroom (both of these were stated as being provided in the documentation, and the former on the actual website - which informed our choice). We tried to report the problem via email and phone but couldn't do so due to a poor connections - this meant that we couldn't claim anything back - I'd accepted this even though I did contact the person assigned to us (who was lovely but couldn't actually help). We have been promised money off our next holiday if we book again (not very likely until we have an update) and for another department to investigate but, a month later, we have not heard anything - disappointing after the typically efficient and polite initial response to my compliant. No fans when the temperature was 45 degrees is unacceptable, especially when promised. My main issue was the mismatch between what was in the website/documents and the reality.