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“Nice spot pity about the accomodation”
Review of Hotel Capo Sud

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Hotel Capo Sud
Ranked #1 of 5 Hotels in Lacona
Certificate of Excellence
GreenLeadersGold level
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Nice spot pity about the accomodation”
Reviewed August 1, 2010

After having booked this holiday following generally good reviews on "Trip Adviser" we were disappointed at arrival at the hotel. Although set in a beautiful natural spot and quiet surroundings the accommodation left much to be desired. The chalets are very basic and in need of update. There is no Air Conditioning available in any of the Chalets just a ceiling fan which really wasn't doing much to lower the room temperature which was 35 in the shade ! The bathroom was compact the most annoying feature of which was the pull across shower curtain half way across the room which meant that you have the toilet in the shower with you !!!!! Which meant we had to keep wiping it down after each use.
Staff were polite if spoken to but I would not say friendly especially the owner who may have wished us good morning twice in 5 days.
Don't know what they use to sanitise the draws with but it must be alcohol based as it smelt of "grappa" hence we didn't use them !
The beach although pleasant enough is very stony all the way into the sea where it drops steeply very quickly, I would have thought not very suitable for young children.

Overall good location, pity about the accommodation which perhaps we would have felt better about if at least the staff had been friendlier.

  • Stayed July 2010, traveled as a couple
    • Value
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Helpful?
2 Thank Bluetrip50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCapoSudFrank, Direttore at Hotel Capo Sud, responded to this review, August 5, 2010
The air conditioning is available only in some rooms and on request at time of booking. It never happened before that a Guest, who reserved a room with air conditioning received a room without it.

About the cleaning products, since this year, our hotel adheres to eco-hotels of Legambiente, the association that is committed to protect the environment and nature. So we are more careful and use green products, compatible with the environment (these products have no alcohol inside). Maybe the sir has got confused with the great choice of grappa (of Elba and not only), that we have at our bar and that he may taste them.

About the greeting failure from the owner, my father, this is due to the fact that at the time of the sir’s stay (15-7 to 20-7), the owner was faraway 4 days on 5 for important personal reasons. This has been undoubtedly a problem very difficult to overcome for a greeting in person.
When my father and I are at the Hotel, it is a pleasure and a duty for both of us, to greet cordially, discreetly and with sincerity, every Guest we get in touch with.
My father also has the habit, when present, to move among the tables during the dinner to hear directly from the guests as the holiday is going, this once a week.

Thank you.
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Rating summary
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  • Sleep Quality
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  • Cleanliness
Traveler tips help you choose the right room.   Room tips (7)
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English first
london uk
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 18, 2010

We stayed at the Hotel Capo Sud in Jun 10.It was a exquisite experience with very attentive staff,awesome food (kudos for the fresh fish!!) and brillliant location with a private beach.
This is a place to go if you want to relax and while your day away.
We will be definitely coming back!

  • Stayed June 2010, traveled as a couple
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Helpful?
1 Thank garoned_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCapoSudFrank, Proprietario at Hotel Capo Sud, responded to this review, July 26, 2010
Thank you very much for your opinion on our House.
Our cook and his staff are proud of your praise; all of us wll do our best to make enjoyable your next holiday at the "Capo Sud"!
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Bergen
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 6, 2010

We had a very pleasant stay. Close to the beach, clear water and a nice hotel in total.
The only exception was the head waiter. We arrived for dinner and outside the restaurant it was 6 tables occupied and 12 tables not in use. We asked for permission to eat outside but did get strange arguments that it was impossible. It was reserved for the bar clients!!!!
We did stay at the restaurant for two hours and in this time none of the tables was in use.
Not a big issue, but when coming form Norway you like to eat outdoor when possible..
The head waiter also had his own table in the back, controlling his staff in a strange way. He would be perfect in a boot camp but was not in his element in a relaxing resort. Sorry to say.
I strongly recommend the place and trust that the management will take necessary action to lift the meals to a pleasure level as well.

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank TerjeDynex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCapoSudFrank, Proprietario at Hotel Capo Sud, responded to this review, July 26, 2010
Thank you for appreciating the setting of our Hotel.

The task of a maitre is not an easy one: usually all the commensals of our restaurant would like to eat near to a window (with any weather), on the terrace (if the weather is warm) and inside (if it is windy), and for a matter of space or of organisation of our work it is not possible to content everybody. We ask our head waiter to content the wishes of our Guests considering the date of their arrival: when a table requested became free it should be assigned to the oldest request for that table.
Finally i can personally assure you that our waiters at the end of the season are usually satisfied for having improved their professionality thanks to what they have learned from the maitre, even if his requests might seem sometimes hard or out of fashion.

Enzo Di Puccio
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Basel, Switzerland
Level Contributor
81 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed July 1, 2010

The people at this hotel are very, very helpful which saved us a lot of time and hassle. The location of the hotel on the nicer southern part of the island is ideal, the beach of the hotel is ok. The breakfast is good. We had room category blue with very nice view onto the sea and private balcony. The room was clean and in good shape, but it is obvious that the building substance is a bit old. Compared to other hotels in Tuscany the price level seems to be a bit high (but in line with the general trend on Elba).

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank deus_lo_vult
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCapoSudFrank, Direttore at Hotel Capo Sud, responded to this review, July 4, 2010
Thank you very much for your appreciation of the "Capo Sud" and for the time spent to write your comment.
We are glad you have appreciated the work of our steaff and our House.
Please take note that in an island,like Elba, goods , some taxes and services are more expensive than on the continent:
Comparing our pricess with those of other Hotels, please consider that our fares include the use of our equipped beach,the use of the tennis court, the parking,the computer wifi connection,our library,swimming pool, etc.
We hope to welcome you at the "Capo sud" soon in the future.
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England
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 30, 2010

The locale and helpful reception staff were great. The swimming pool and sea side location are a bonus.
It was a pity that you couldn't take your breakfast outside and that head waiter seemed to want to guide us to a less favourable table to keep window ones for his favourites.
The location means that to really enjoy Elba you need transport of some sort.
However, we intend to visit again head waiter allowing.
We really liked it.

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank bigland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCapoSudFrank, Direttore at Hotel Capo Sud, responded to this review, July 4, 2010
thank you a lot for your kind words.
In this season the warm weather has arrived much later than usual in Elba; that's why the breakfast has been prepared indoor till the beginning of June; since then our commensals have enjoued their breakfast outdoor and so it will probably be till september
We hope you will be again our welcome Guest.
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New England,
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 30, 2009

Hotel Capo Sud is a hidden away lovely hotel in a fine location in Elba for those who prefer a warm, hospitable, family-oriented environment over the glitter of a five star hotel. The staff are gracious and helpful, the dining area clean and comfortable (one can sit on the terrace if one prefers), the food excellent, and the accompanying beach--where one can swim in the clean, clear, blue water-- very nice. The rooms are modest but clean and well located (each room has a balcony where one can see a beautiful view of the sea) and the grounds, though not meticulously groomed, are pleasant to walk in. We loved every minute of our three day stay there and would highly recommend this hotel to those seeking a special vacation site.

  • Stayed September 2009, traveled as a couple
    • Value
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Helpful?
1 Thank PollyNewEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCapoSudFrank, Responsabile reception at Hotel Capo Sud, responded to this review, May 10, 2011
Thank you very much for your appreciation! It's true, our hotel is hidden and far away from the chaos, but those who are looking for it, know how to find it!
September is surely a very good time to stay at the hotel because you can enjoy the quiet all around and the sea is still nicely warm.
We hope to welcome you again.

Raffaella Pagnini
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London
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 12, 2009

Stayed for 3 nights, wished I stayed for more. We had a sea facing room with a gorgeous view and balcony. Most rooms are semi-independent small like cottages which is ideal if you want a more private stay. Room was a bit 70's decor but had all we needed. Bathroom on the small side but functional. The hotel is only a very short walk from the sea, its a small private area so it was fairly empty all 3 days (however this was in May not August). Only problem is it is a pebble like beach which is not ideal for walking into the sea. The hotel also has beautiful swimming pool overlooking the bay & sea. We had a half board rate and dinner was good as was the service. Breakfast was ok though can be improved. A bit of bird noise in the morning but to be expected due to the trees in the surrounding area. Very relaxing stay overall and welcoming hotel, I think they must have quite a lot of repeat customers and possibly I shall return in future!

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnaLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCapoSudFrank, Responsabile reception at Hotel Capo Sud, responded to this review, May 10, 2011
We thank you for your comments. Effectively the hotel panoramic position and the nearness to the sea is very appreciate from our guests, that's the reason why we have so many affectionated guests, as you correctly remarked and are happy you will be one of them.

Raffaella Pagnini
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Additional Information about Hotel Capo Sud

Property: Hotel Capo Sud
Address: Via del Capo Marinaro, 301, 57031 Lacona, Capoliveri, Elba Island, Italy
Location: Italy > Tuscany > Province of Livorno > Elba Island > Capoliveri > Lacona
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #1 of 5 Hotels in Lacona
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Capo Sud 3*
Number of rooms: 40
Official Description (provided by the hotel):
The hotel has fourty rooms in small cottages located in the large (10000 sqm) garden reaching our beach.The three paths leading to the beach start from the terrace where breakfast is served, near the waterlilys pond.Near the swimming pool are a bar and a small nice open-air restaurant which is active since mid June.The hotel's private beach with the beach umbrellas, deckchairs and sun beds in the sand area is reserved to our clients and free of charge. ... more   less 
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Also Known As:
Capo Sud Hotel
Hotel Capo Sud Lacona, Elba Island

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