We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Nothing more than average.”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Magdalena Grand Beach & Golf Resort
Ranked #1 of 2 Hotels in Lowlands
Level Contributor
159 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
“Nothing more than average.”
3 of 5 bubbles Reviewed February 21, 2013 via mobile

What can I say about our stay at Magdalena grand ? I toyed with 2 titles for this review, Magdalena not so grand or Magdalena bland. I feel as if I experienced something very different from most of the other reviews on this site.  It wasn't what we expected at all, although we still left happy and had a good holiday but mainly due to making the most of what was available and due to such a pretty island. We did however experience some very poor service in our week long stay here and have to say that the hotel and staff need some work.
We made our feelings clear at the hotel and the managers were good enough to give us their time to listen to our concerns and towards the end of the stay once the hotel was less busy things did improve slightly, I'm not completely convinced that our opinions were taken seriously though as the manager attempted no follow up with us.
The service was the main issue during our stay, the bar service is very slow and often abrupt I accept the way of life is slower here however sometimes you could wait 25 minutes to be served, there is no organisation at breakfast and the buffet room itself is quite bleak and the floor dirty and feels more like a public canteen. 
The outside bars are also dirty and surfaces not wiped.
The housekeeping in the rooms is sub standard, for example sand was not swept from our floors for 3 days, towels not replaced and even when asking for towels it took 3 hours to get some before we could shower. I don't think the bed was changed all week.
The room service menu is mostly out of date twice I called up and my choice was not available. This was also the case in the fine dining restaurant 3 bottles of wine were not available. These are small points but they happened too frequently.
The restaurant itself was actually good with nice food however again the service is flat and we didn't feel particulary welcome we witnessed a lot of confusion over reservations and bookings and this didn't help a welcoming environmemt.
Over all even keeping in mind the difference in Caribbean hotel ratings to western ratings this hotel isn't a four star hotel and it's hard to believe its been open just over a year as already there are huge signs of wear and tear and the rooms and bathrooms although fine are very basic.
It's worth also noting that the hire bikes are not in great condition the chain on ours fell off 3 times and also the sauna was out if use the whole duration of our stay. We had a constant rattle in our bathroom and the wall squeaked and vibrated each time water was running, one night the vibrations from water pipes were so bad the shower handle fell off.
The  walkways and public bathrooms are also not well kept rails are rusty and floors dirty etc.
The saving grace was the weather and the setting of the hotel the beach is nice and peaceful and the pool areas are good, although the wind after 5pm can be a little cool. It would be a good if there was a bar at the front of the hotel so you could enjoy a drink outside in the evening without the wind.
We wouldnt return to this hotel which is a shame as Tobago is a lovely island but we strongly feel the "holiday feeling " and service levels are too lacking here.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Pinkfizz31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,348 reviews from our community

Traveler rating
    532
    430
    223
    101
    62
See reviews for
413
587
37
56
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (502)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Cornwall
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed February 20, 2013

We had a wonderful holiday on this unspoilt and natural island. The hotel was fantastic friendly staff very attentive in reception area, food was good and excellent in the fine dining reatuarant.
The room was clean and the balcony view lovely. Do not worry about being on the atlantic side of the island as there is a cool breeze that makes the tempreature more enjoyable.
would go back tomorrow if we had the chance!

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank SRA346
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
corning
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed February 18, 2013 via mobile

At Magdelena for a 2 night stay with family after a wedding in Tobago. Overall this is a nice resort but the service leaves much to be desired. At 6 pm on our 2nd night we were still waiting for housekeeping to clean our room after calling the front desk.
The grounds are well kept and the room is nicely decorated. However, when staying in what is supposedly a nice resort, I expect to have a clean room and fresh towels before dinner.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nywaltons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port of Spain, Trinidad
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed February 18, 2013

I stayed at the Magdalena Grand Resort in March 2011, after taken advantage of a two night stay offer. This was one of the best vacations my family of four ever had. The hotel is expansive - almost 750 acres, I believe, you would never believe you were in Tobago: it felt as though we were in some far off destinations. Through out the griounds, it was peaceful, picturesque and beautifully landsacped. The grounds consisted of a nature trail, a long walking trail. There were so many things to do - cycling, tennis, swimming. There are pools everywhere. It was a great stay: the food was excellent. In particular, the breakfast was excellent. No problems whatsoever. Rooms were great - comfortable, well appointed, the furniture and fittings all worked. In particular, the staff were very helpful and courteous. Indeed, the Government of Trinidad and tobago has spent close to $100 million to restore this hotel and I hope it attracts enough tourism business, But it is great. I highly recommend this hotel: it was worth every penny.

Lystra Marajh

Room Tip: I dont think there any bad rooms at the Magdelana.
See more room tips
  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lystra m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed February 17, 2013

We spent 3 days here for a pre-Carnival relaxation vacation. The hotel is absolutely beautiful. It is well maintained and service was generally excellent. Exception was the young man who works the breakfast buffet egg station; several guests and I were discussing his rather gruff attitude.
Our only pet peeve was the fact that at 10am the staff begins to prepare for lunch time in the restaurant despite the breakfast running until 10:30am so there are times where we were told not to sit somewhere due to this setup.
Breakfast is fantastic. The rooms are clean and in excellent condition. Pools are always inviting and have gorgeous views. Grounds are simply lovely. Huge recommendation!

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sontag_N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed February 16, 2013

I planned my destination wedding here in August and it was honestly one of the worst experiences of my life. 6 months later I am only now able to even think about it again w/o shuddering. The wedding planner was inexperienced and her inefficiency originally caused us to move our wedding date, I had to take over the planning from afar b/c the simplest request would not be responded too - such as requests for names or portfolios for vendors. I was provided with a package and certain vendors that were "included" with this only to find out upon request that they would be an additional charge, the salon that would have been used to do my hair and nails was not open on my wedding day and I had to find this out on my own when I tried to contact them to get info. On the day itself the officiant was unprepared (despite us forwarding our vows 2 weeks before) and seemingly inexperienced botching up our ceremony, the planner was no where to be found during the ceremony and during the candle lighting portion there was no lighter (despite specifically asking her if she would be providing this for the ceremony and getting a yes). We were bumped from our original room to an albeit free location I expressed concern that the seating would be inappropriate and was assured they would "figure it out" only to find on the day that the majority of the guests were unable to see the head table. We were also promised a refreshment hour but no one was there to direct our guests were to go for the said refreshments (it was supposed to be at the pool bar which turned out to be closed...go figure).... We were also told that our area would be sectioned off so that the guests would be able to enjoy the lounge area w/o other hotel guests intruding..not so... overall this was a horrible experience however, the general manager was quite understanding and reimbursed us for parts of the ceremony w/o hesitation however, the money does not make up for the memories... The hotel itself is quite pretty and would be okay for a visit but not for an important occasion especially if you are not there to oversee all the minutia

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank allie26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake District
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed February 16, 2013 via mobile

We stayed for a week at the beginning of December, and had a fabulous time. Our suite had a jacuzzi on one of our two balconies, a lounge, two bathrooms and lovely bedroom and it all cost the same as the week we'd had in Tenerife in February where we just had a room and balcony.
We were half board and food was plentiful and very good in the buffet restaurant at breakfast and dinner. You can sit inside or outside overlooking the pool and sea. We also tried the fine dining restaurant, it was lovely, but a little too formal for us to eat in every night. There is also a grill by the pool during the day where you can get light meals (about £10/meal)
Drinks cost the same as a good English hotel, so you can soon rack up a big credit card bill if you are enjoying the cocktails. The people on an all inclusive tariff had a definite advantage!
Magdalena is at the top of a mile long empty sandy beach which was so beautiful to wander along beneath the palm trees, a great workout to prepare you for an afternoon by the pool. If you like to sunbathe you will be delighted at the choice of sun beds around the pools and hotel beach. No problem getting a sun bed either as it was never more than 50% occupied. The grounds are beautiful and you can stroll round safely looking at the wildlife
It is best to remember you are in the Caribbean and it is much more relaxed (slow) than we Brits are used to. I wouldn't say this is a 5* hotel, it a stupendous 4*. Flying direct is a real bonus, plenty of legroom on the Monarch flight, all in all a completely stress free holiday.

Stayed December 2012, traveled as a couple
Helpful?
3 Thank RugbymumCumbria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Lowlands
4.7 mi away
Tropikist Beach Hotel & Resort
3.8 mi away
Blue Haven Hotel
Blue Haven Hotel
#1 of 1 in Bacolet Bay
3.5 of 5 bubbles 243 reviews
4.5 mi away
Coco Reef Tobago
Coco Reef Tobago
#1 of 3 in Crown Point
4.0 of 5 bubbles 1,467 reviews
Show Prices
Show Prices
Show Prices
4.6 mi away
Turtle Beach by Rex Resorts
3.8 mi away
Le Grand Courlan Spa Resort
3.2 mi away
Mount Irvine Bay Resort
Mount Irvine Bay Resort
#1 of 1 in Mount Irvine
3.5 of 5 bubbles 50 reviews
Show Prices
Show Prices
Show Prices

Been to Magdalena Grand Beach & Golf Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Magdalena Grand Beach & Golf Resort

Property: Magdalena Grand Beach & Golf Resort
Address: Tobago Plantations Estate, Lowlands, Tobago
Phone Number:
Location: Caribbean > Trinidad and Tobago > Tobago > Lowlands
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Lowlands
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Magdalena Grand Beach & Golf Resort 4*
Number of rooms: 144
Official Description (provided by the hotel):
The new, 4 Star, Magdalena Grand Beach Resort is located on Tobago Plantations Estate, a 750 acre gated community, and offers 178 Deluxe OceanFront Rooms and 22 One and Two Bedroom Suites. All accommodations are Ocean Front with private balconies. This beachfront resort offers an 18-hole PGA Golf Course, its own Dive Center, Spa, and the largest amount of banquet & meeting space on Tobago. Complimentary wireless internet is available throughout the resort. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Travelocity, TravelUp, Expedia, Hotwire, Priceline, getaroom.com, TripOnline SA, Cancelon, Evoline ltd and HotelQuickly so you can book your Magdalena Grand Beach & Golf Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Vhl Tobago Golf Hotel Lowlands
Vhl Tobago Golf And Spa Resort
Magdalena Grand Beach & Golf Resort Tobago/Lowlands

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing