The Magdalena Grand is by far a truly wonderful hotel situate on a fantastic resort, but for a four start hotel I expected more. The rooms are advertised as coming with bathrobe and slippers and free wi if. This was not my experience. There were no bathrobes and no slippers. I had to ask for the wifi and the front desk at first said they would send someone with it. After hours had passed and I called again I was put on to the concierge who said he would call back. He did but it never worked in our room. My husband and I went out for dinner and when we returned at 8:30 pm our room key did not work. We called the front dest from our mobile phone and waited for 10 minutes outside the room for someone to come. Eventually my husband gave up and went up to the front desk himself. He had to be given new keys.
The toilet had this dirty ring around it. This was also disappointing.
I have stayed on this resort before and even at this location when it traded under the Trinidad Hilton and at hat time I was truly impressed. I have also stayed at various condominiums on this resort and now find that staying at a condo may be more worthwhile. You can still enjoy the resort and the food at the hotel and the golf amenities but at least you would not be disappointed in your expectations. Maybe staying there was the wrong choice for me this time around ...but it is a beautiful hotel. I found the bed to be too firm for my liking.
- Official Description (provided by the hotel):
- The new, 4 Star, Magdalena Grand Beach Resort is located on Tobago Plantations Estate, a 750 acre gated community, and offers 178 Deluxe OceanFront Rooms and 22 One and Two Bedroom Suites. All accommodations are Ocean Front with private balconies. This beachfront resort offers an 18-hole PGA Golf Course, its own Dive Center, Spa, and the largest amount of banquet & meeting space on Tobago. Complimentary wireless internet is available throughout the resort. ... more less
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- Also Known As:
- Vhl Tobago Golf And Spa Resort
- Vhl Tobago Golf Hotel Lowlands
- Magdalena Grand Beach & Golf Resort Tobago/Lowlands