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“Well worth a visit”

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Magdalena Grand Beach & Golf Resort
Ranked #1 of 1 Hotels in Lowlands
Reviewed February 17, 2012

Whilst it looked good on paper we couldn't find many reviews because the hotel has recently been reopened. I am writing this review as we come to the end of a fabulous week.

We were all-inclusive and may have received thing that other package may not incude.

The hotel is lovely. Rooms very comfortable with free intenet access. Comfy beds, quiet with just the roar of the Atlantic in the background. We all slept well.

The main pool is lovely with a swim-up bar. There are two other pools but they were in the process of being opened during our visit. There is also a dive centre on site with a separate diver training pool.

The hotel is in the middle of a large landscaped park with a huge golf course, and lakes that you can see various wildlife in, including caymans.

Whilst the sea right outside the hotel is not recommended for bathing, there is a small beach area and a free shuttle bus into a nice safe bathing area a Pigeon point, but you have to pay a couple of dollars to spend the day there, plus another dollar or so for sunbed hire.

Other activities at the hotel include a gym, free cycle hire and walks. We found plenty to entertain us.

The hotel staff are very friendly and welcoming. We found this to be the case with all staff.

There are a few bars, including a pirate themed pub which was playing music a little bit too loud for us but was otherwise great, and a piano lounge.

There were three restaurant that we made use of, a poolside snack bar for lunch, a buffet restaurant for all meals and an a-la-carte restaurant. We always enjoyed the food.

All in all, this was a fabulous experience from all of my family, and we hope to return.

  • Stayed: February 2012, traveled with family
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3  Thank ian s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed February 17, 2012

We have just returned from a weeks half board at the Magdalena, amazing, but we would go all inclusive next time! Excellent, all you could expect plus the extras, attentive staff to cater for your every need, especially Wanda, Hans and others who's names we can't recall! The most amazing holiday we've had in a long time. The most beautiful beaches both atlantic and caribbean sea..simply tremendous!! We hope to go back soon with family, our friends are visiting in March, we are so envious, we're sure the team will look after them, well done and thank you to all of you!!

Room Tip: We had a deluxe ocean view room although having looked around the resort it seems that all rooms hav...
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  • Stayed: January 2012, traveled as a couple
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3  Thank CF_UK_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2012

We have just returned from 11 nights at the Magdalena Grand, Tobago and can safely say its one of the best holidays we have had in the Caribbean. The hotel is newly refurbished - large bedrooms with ocean views and luxury bathrooms, excellent food in the restaurants and fantastic staff who cannot do enough to make sure you enjoy your stay. The hotel is also situated on the Tobago Plantations golf course so perfect for keen golfers. We would recommend this resort to both couples and families looking for a relaxing luxurious holiday.

Room Tip: All rooms have ocean view but some offer balconies with hot tubs.
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  • Stayed: February 2012, traveled as a couple
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3  Thank Barbarasheridan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2012

We have just returned from two weeks all inclusive at this resort, having takien advantage of what appeared to be a very reasonable offer, due to the "soft opening" of this resort, formally the Hilton, as other reviews have stated.

It was something of a gamble, as we couldn't find any information/reviews before booking, and we knew that this was a resort very much work in progress.

I am very happy to say that we have had a very relaxing holiday, the staff were very friendly, and the service was excellent, although, again as mentioned in other reviews, somewhat forgetfull at times, but staff are learning their trade, and it caused us more of a giggle than any inconvenience really, having said that, and with more staff arriving and rooms opening in the time we were there, I can foresee problems in future when trying to cope with a full hotel, I think that we may have picked the opportune time to go.

The room was very well furnished, and in good working order, although upgraded in our deal, I think all rooms would be of good quality, with a sea view. Certainly from previous carribean trips, this hotel and room were up there with any we have had previously, and probably the best.

We didn't really want to do anything other than relax, and we certainly did that, if you wanted trips, bars restaurants etc, then you won't find much here, it is a twenty minute walk just to reach the entrance/exit of the hotel, and we didnt notice anything much around the there?

There is a twice dailly shuttle to Pidgeon Point, we are told an excellent beach, were you can also take a boat/snorkel trip if you want.

The entertainment mostly consisted of either a DJ, or just a laptop, with what seemed to be the same music going around on a loop nightly, we knew each one off by heart after a few days! There was live singing a couple of times, but to be honest, the entertainment is very low priority for us.

The beach was a mixed affair, for the first week, it was one of the best we have visited, either side is a reasonable size private beach, to the left, after a while, it joins a public beach, although the sea is indeed rough, it was warm, and good fun, but if not a strong swimmer, you should take care, we saw only a handful of people in the sea during our stay, and very few locals, we did see a dead dog on the beach, that must have got into trouble in the sea, such a shame, and not a good sight for a few days! The second week saw a full Moon, and this had an effect on the sea, along the Plantation along the public beach, there is a lot of fly tipping left on the edge, this was washed into the sea, and along with lots of wood from the plantation, a lot of human debris was washed along the beach, incuding some jagged glass, you had to watch very carefully where you walked, such a shame, as this could be such a lovely beach, not sure if it is the public who do this, it seems a long way for anyone to go to do this, the Government should really stop this. There are no looky looky Men on the beach, a bonus!

The pool is a very good size, and I took a dailly swim, not many used it, partly because there were not many there during our stay, and also, it was a tad chilly, but seemed to warm up during our stay, the swim up bar is in the shade and therefore as there is a constant strong breeze (Trade Winds) we didn't use it, in fact, nobody did.

We have noticed that the price for the same holiday has increased by £1000 each for the same time next year, I am not sure that we would pay this, and feel that perhaps we were fortunate to go when we did, having said that, I would have no problen at all in returning.

If you are going soon, as long as you like to relax, you will have a very good holiday, I will be interested to see the future reviews of this hotel over the next year or so.

Room Tip: Choose a higher floor room for view.
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  • Stayed: January 2012, traveled as a couple
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4  Thank Martin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 10, 2012

My partner and I have just returned from a very relaxing week at the Magdalena. The hotel is still being refurbished in areas and there are just 2 restaurants open, an al a carte for evening meals and a buffet restaurant for breakfast, lunches, dinner and afternoon tea!
We had chosen the all inclusive option as this was such a good deal and due to the hotel not being fully opened we were offered all premium drinks/cocktails/champagne and all foods which I understood may carry supplements when fully opened. This was all very good value for money. The "egg" station for fresh omelettes at breakfast and the "pasta" station at evening buffet were excellent touches.
Due to the minimum amount of guests we had plenty of staff to help us, a choice of tables at the restaurants and plenty of room for sunbeds anywhere around the pool area.
I have marked the overall service as good as staff could not do enough to help, I feel that when the hotel gets busier they may struggle with service, only due to the fact that the staff would take orders then come back 2 or 3 times to check what we wanted as they had "forgotten", mainly due to not writing anything down and chatting to other guests on the way back to the kitchen. There was a lack of knowledge around food and drink. One particular cocktail was made differently on 3 occasions, waiters/waitresses did not know what was in stock and would say something had run out then another would appear with the same item for another table. The main pool bar ran out of bottles of still water, no offer to go and get any, they seemed amazed that we were not happy with a strong alcoholic cocktail at 10am!
Inconsistency in many areas, one day there were individual pots of ketchup, mayo, mustard etc then next day open dishes with scoops in. Al a Carte could have been better, "catch of the day "was "seabass" not very local! We were looking forward to Mahi Mahi or some sort of sharkfish. all 3 bars had different cocktail menus, this caused confusion when you had one you liked at the poolside then it wasn't available in the cocktail lounge... very odd.
There were probably a maximum of 20 rooms occupied when we were there but room service just to add to the minibar took over a day. In a good quality all inclusive hotel I would expect at least water and soft drinks already stocked on arrival but the fridge was empty and we were told to call and order.
As the hotel is pretty remote, which was a good thing for a lovely deserted beach stroll, they laid on a courtesy minibus to Pigeon point, twice morning and evening, this was a nice touch to get away from the breeze for a day.
Overall a good hotel but the service needs to speed up for when the hotel starts taking more guests. It would be hard to guess when the hotel will be fully open as there were still a lot of workmen around but we never saw them doing any work?

Room Tip: We were told we were being upgraded to a sea view free of charge but it looked like all rooms were f...
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  • Stayed: February 2012, traveled as a couple
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5  Thank Vanessa A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 10, 2012

We have recently returned from Tobago having spent an amazing two weeks all-inclusive at the Magdalena. You really don't expect to be treated like royalty on what is essentially a package tour! Having taken advantage of the reduced prices due to the 'soft' opening of this brand new reincarnation of an ex-Hilton, we were a little apprehensive as to the level of service and standard of accommodation we were going into but need not have worried. From the wonderful welcome on the steps of the hotel when we arrived to the sad farewells when we left it was great.

When we arrived on 18th January only 50 rooms were ready for occupation but all the major building works and decorations were done. Any cosmetic work being carried out around the central area was carried out with a minimum of fuss and noise, and on the odd occasion when something that might be instrusive was carried out we were informed by letter. A lot of work was carried out at times when guests were in their rooms getting ready for the evening so never caused any problem.

All the rooms are of a generous size, with brand-new furniture and fixtures and fittings, and all have a full or partial sea view of the spectacular Atlantic coastline. Sandy beaches stretch in both directions but are for walking on or paddling rather than for swimming as the currents are strong on this side of the island. However, the main hotel pool is of a very decent size and two more smaller pools were being refurbished and were nearly ready for use. Also the hotel runs a courtesy bus twice a day to take guests over to the Caribbean coast (15 minutes away) where you can swim and laze around to your heart's content. A further 30 rooms came on stream as we left and it won't be long before the whole hotel is open once more if the rate of progress we saw in two weeks is anything to go by.

When we arrived there were only about 24 guests so only what is really the fine-dining restaurant was open for all meals. We had a buffet breakfast and then an a la carte lunch and dinner of a very high standard with a good local flavour. The menu for the evening meal was changed about three times during our two weeks, but it is true that the lunch-time menu did not. However, after our first week they were able to open the buffet restaurant for breakfast, and as we left it was opening for all meals. There is also a brand new open-air pizza and grill restaurant and bar by the side of the pool area which looked virtually ready to open when we left on 1st February.

We played golf while we were there on the course that winds around the old plantation area behind the hotel. We gather it had become rather neglected after the Hilton closed down but was being rejuvenated as part of the new development. It has some way to go but is in reasonable condition even now and provided some challenging golf - if you plan to play take plenty of balls as many a ditch and lagoon awaits! Great fun and fabulous views as you wind around the estate between mangrove forests, lagoons and come to holes on the edge of the wild Atlantic coast. It is a long course and you need a buggy but there are no caddies. The hotel is putting together packages for guests who want to play golf and they run you down to the Club House in the courtesy bus.

The hotel has a well equipped fitness room if that is your thing (we just peered through the door) and there is a sauna. Just outside the hotel is a Spa and Hairdressers which was also being re-equipped, and both of us had excellent massages there.

This is all set to be a gem of a hotel, and the major factor in that statement is the staff. We have never been in a hotel where the staff have been so friendly, and so committed to giving all their guests the best of times. We had a certain advantage that, guests being so few in number, they were able to know us all by name, and had the time to chat to us. However, we are sure they are able to maintain this standard as the hotel expands to full capacity. Their enthusiasm for this project, and commitment to be the best that they can be shone through and they deserve to succeed in these uncertain times. Some of the names we remember in particular are Cathy, Bernard, Anthony, Robyn, Natalie, Rachel, Sue, Wanda - the list goes on and on. It was my birthday while we were out there and they really went out of their way to make it special - from the fabulous lobster dinner to the chocolate cake with 'Happy Birthday' wishes to the card from all the staff. Magic.

If you want extravagant entertainment, shops, bars and other restaurants in walking distance then this hotel is probably not for you, but if you want to be well looked after in peace and comfort then it deserves to be considered. If the finances are willing we shall certainly be back next year.

Room Tip: Better sea views from upper floors. Low hedges can block view from ground floor rooms
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  • Stayed: January 2012, traveled as a couple
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4  Thank Bromhamites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2012

We have had the most fabulous two weeks at The Magdalena. The position of the hotel is so beautiful, between two gorgeous, quiet beaches on the Atlantic Coast. I could sit for hours watching the sea roll in and out and pelicans diving, all the time being cooled by a soft breeze. The staff at the hotel are happy and could not do enough to make our stay as perfect as possible and we have made friends for life with a couple of Tobagonians- George and Wanda. We had the best cocktails ever, particularly the cucumber Tom Collins made by Hans mmmmm. The rooms are spotlessly clean and roomy with amazing views of the ocean and the bed…..oooooh so comfortable. My husband fished and the chef cooked his catch, we had it for lunch sitting beside the swimming pool. At night there is a choice of venues and I even learned how to wine (dance) taught by Abigail in Robinson Crusoe Bar. This is a large hotel but we always felt the personal touch. I will be forty nine years old next week and my stay in Tobago has made me feel nineteen!! Thank you Magdalena!

Stayed: January 2012, traveled as a couple
8  Thank vicstaworcs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vince A, General Manager at Magdalena Grand Beach & Golf Resort, responded to this reviewResponded February 7, 2012

Thank you very much for the kind words and for giving us the opportunity to have you as our Guest. From all of us here at the Magdalena, we are looking forward to seeing you again in the future and please bring some family and friends with you to enjoy the Resort as well...all the best

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Magdalena Grand Beach & Golf Resort

Address: Tobago Plantations Estate, Lowlands, Tobago
Phone Number:
Location: Caribbean > Trinidad and Tobago > Tobago > Lowlands
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Lowlands
Price Range: $213 - $551 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Magdalena Grand Beach & Golf Resort 4*
Number of rooms: 144
Official Description (provided by the hotel):
The new, 4 Star, Magdalena Grand Beach Resort is located on Tobago Plantations Estate, a 750 acre gated community, and offers 178 Deluxe OceanFront Rooms and 22 One and Two Bedroom Suites. All accommodations are Ocean Front with private balconies. This beachfront resort offers an 18-hole PGA Golf Course, its own Dive Center, Spa, and the largest amount of banquet & meeting space on Tobago. Complimentary wireless internet is available throughout the resort. ... more   less 
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Also Known As:
Vhl Tobago Golf And Spa Resort
Vhl Tobago Golf Hotel Lowlands
Magdalena Grand Beach & Golf Resort Tobago/Lowlands

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