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“Wonderful Stay” 5 of 5 bubbles
Review of Viola's Place

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Viola's Place
San Fernando, Trinidad
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Wonderful Stay”
5 of 5 bubbles Reviewed January 8, 2014

We stayed in apartments 1 and 2 on the top floor overlooking the pool for a week over the new year and what a wonderful stay it was, they greeted us with a bottle of wine on our first night. The rooms were well kept, clean and spacious, house keepers kept coming every morning to make up beds and change towels etc, which was a big plus, and were very pleasant and courteous, the staff at the front desk was very helpful and considerate, a special thanks to Fayola (spelling) she was very helpful, even after we left for home and on realizing that one of our kids forget their iPads, they arranged to have it sent back to us in Trinidad. If that was not good service then.......
They also have a nice bar-b-que area at the back of the building but we did not get a chance to try out, maybe on our next visit. There is a good sized grocery next door which is a big plus also for Viola's making it easy and convenient for the guests.

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank vbs2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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23 reviews from our community

Traveler rating
    7
    5
    4
    3
    4
See reviews for
11
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed September 3, 2013

This was not my first stay at Viola's. Each stay has been a pleasant experience, with very pleasant, courteous staff. Very convenient with a supermarket across the road, the mall not too far away and a wonderful little bakery just down the street.

The rooms are spacious and comfortable. Just a word of advice to the management, be sure and inspect all aspects of the room regularly, change the cutlery holders in the draws regularly and ensure that all of the burners on the stoves actually work.

There is wifi at the hotel, but it only works if you sit in the lobby or on the hallway outside of the room.

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank Jamila D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed June 9, 2013

I made a last minute trip to Tobago with my family to visit my cousin who was working there. He was staying at this hotel and I asked him to find out if we could have been accommodated and for a rental car. The gentleman at the desk quickly arranged for the car to be dropped off at the hotel and a room was given next to the one occupied by my cousin. The service at the front desk was absolutely efficient, friendly, accommodating and very helpful. The rooms were clean, the ambiance was nice and location was fantastic. From the hotel you could get to any part of Tobago.. 10 mins from the port maybe 15 mins to the airport. I enjoyed my stay!!

Room Tip: The upstairs rooms have two rooms one for a living/dining room with refrigerator, microwave and well...
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  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank danielle b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed March 8, 2013

Awful, Awful, Awful experience. If you wish to be meeted with disrespectful, uncourteous and nothing short but horrible customer service, then this is the place to stay. The establishment has no set policy, so if you decide to cancel and not stay there a full refund isn't given and explained on the premise of a non existant policy

I have never had such an horrendous experience ever and would never recommend anyone to even consider this place for even a nanosecond

Apart from the blatant rude management and staff, the place is rundown, moldy and undesirable. Its impossible to hide my utter dissatisfaction. I can only wish I was exaggerating but I'm not

  • Stayed March 2013
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank cmohamed10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Lowlands hotels

Trinidad
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed January 11, 2013

My family and I visited Viola's for the Christmas holidays. We arrived on Christmas eve and were greeted to complementary bottle of wine to begin with. Every day the friendly staff checked in to see that everything was perfect. Management ensured that everything went smoothly. We thoroughly enjoyed the pool and the apartment ambiance.

Room Tip: The studio apartments are closest to the pool.
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  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank c b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
trinidad
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 26, 2012

My family and i desided to spend our holiday in tobago and did not know where to go, on facebook we saw a property name Violas Place Apartment Hotel and its pictures and contacted them to make reservation and right away it was like a family, the day we arrive at the hotel we were quite surprise with how clean the property was, and dont talk about the bathroom, look like they have never been used and how frendly the entire staff was and so helpful , everything was wonderful and i even think that the property in underprice because of what they offer and would tell everyone about the hide away i found and call violas place.
they offer everything the island have to offer and they even put in a BBQ hut on the property so you and cook your curry and lime with you friends. Violas place we will be back and with a biger group.

Thanks
My home away from home
Violas place

Room Tip: overlooking the pool
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  • Stayed November 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank dmwtbgo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dana Point, California, United States
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed October 24, 2012

This is a nice quiet place with great service. The rooms have balconies and kitchens with small dining area. This is not a "resort" but a central place to stay. There is a store across the street. The beach is about 1/2 mile walk. Crown Point is a 5 minute taxi/card ride away.

Room Tip: Room 17 is on the end so you have an extra window and less noise from neighbors
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  • Stayed August 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Shawn A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Viola's Place

Property: Viola's Place
Address: Hampden Rd 110, Lowlands, Tobago
Location: Caribbean > Trinidad and Tobago > Tobago > Lowlands
Hotel Style:
Ranked #3 of 4 Specialty Lodging in Lowlands
Price Range (Based on Average Rates): $
Number of rooms: 20
Reservation Options:
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Also Known As:
Viola`s Place Hotel Lowlands
Viola's Place Tobago/Lowlands

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