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“Awful...don't waste your time”
Review of Bacolet Beach Club

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Bacolet Beach Club
Ranked #1 of 2 Bacolet Bay B&B and Inns
Reviewed December 26, 2008

My husband and I booked a room at the Bacolet Beach Club for the Christmas Holiday. i e-mailed the hotel in advance to make sure that the facilities were finished, as I knew that this was a new hotel, and only open a few weeks. I was assured that the only thing not open was the gym. When arrived, we were sadly disappointed. The rooms appear to be very poorly constructed and not built with quality materials. The sliding glass door did not lock. Our toilet had no water in it. The shower handles fell off when touched. The bathrooms were very poorly put together. Dinner in the restaurant was really poor. Extremely slow service and mediocre food, at best. The website for this resort looks stunning. The resort, in person, is a disaster. I wish someone had written a review of this place before we flew there to stay.

  • Stayed: December 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
6  Thank NashTrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RENE47, Guest Relations Manager at Bacolet Beach Club, responded to this reviewResponded September 30, 2015

Dear NashTrav,

Thank you for taking time out to review our hotel.

I'm sorry it has taken this long to respond to your review, however, I'm part of the new PR Team picking up on reviews made online.

I can only apologise that our hotel fell short of your expectations. All of our construction work has now been completed and I would like to take this opportunity, to offer you a complimentary week's stay at our hotel by way of an apology. I hope that you will take up this offer at a time that suits you.

Once again, I can only apologise that we failed to meet your expectations and hope that you will give us the opportunity to make it up to you sometime.

Thank you again and best wishes.

Regards
Indra
Guest Relationship Manager

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Reviews (383)
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339 - 345 of 383 reviews

Reviewed March 4, 2017 via mobile
Google Translation

Stayed: February 2017, traveled as a couple
Thank yvette T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RENE47, Guest Relations Manager at Bacolet Beach Club, responded to this reviewResponded May 8, 2017

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Reviewed January 28, 2017 via mobile
Google Translation

Stayed: January 2017, traveled as a couple
1  Thank Cat197524
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RENE47, Guest Relations Manager at Bacolet Beach Club, responded to this reviewResponded May 8, 2017

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Reviewed January 9, 2017
Google Translation

  • Stayed: December 2016, traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank Jenny E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RENE47, Guest Relations Manager at Bacolet Beach Club, responded to this reviewResponded February 28, 2017

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Reviewed December 21, 2016
Google Translation

Room Tip: Neubau, aber dort Baustelle
  • Stayed: November 2016, traveled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank Johannes M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RENE47, Guest Relations Manager at Bacolet Beach Club, responded to this reviewResponded May 10, 2017

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Reviewed December 19, 2016 via mobile
Google Translation

Stayed: December 2016, traveled as a couple
Thank Lotta Å
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RENE47, Guest Relations Manager at Bacolet Beach Club, responded to this reviewResponded May 10, 2017

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Reviewed November 22, 2016 via mobile
Google Translation

Stayed: November 2016, traveled as a couple
1  Thank Anders B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RENE47, Guest Relations Manager at Bacolet Beach Club, responded to this reviewResponded February 28, 2017

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Additional Information about Bacolet Beach Club

Address: Bacolet Street 72, Bacolet Bay, Tobago
Phone Number:
Location: Caribbean > Trinidad and Tobago > Tobago > Bacolet Bay
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 2 B&Bs / Inns in Bacolet Bay
Price Range: $90 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bacolet Beach Club 4*
Number of rooms: 20
Official Description (provided by the hotel):
The Bacolet Beach Club is an exclusive boutique Hotel, Restaurant and Bar where its owners have created a stylist retreat. This delightful hotel shares a commitment to luxury and personal service, while its intimate size encourages a particularly warm and friendly atmosphere. A deliberately restful and luxurious property enjoying an idyllic crescent-bay setting on an island blessed with exceptional natural beauty. ... more   less 
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Also Known As:
Bacolet Beach Club Hotel Bacolet Bay

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