I took my family here for a night after a lovely hike at the Rio Seco water falls. Playa del Este was the seemingly obvious choice as the other only option is the seriously lame Salibia Nature Resort. The price of the weekend stay together with meals was not bad at all. So I guess you get what you pay for.
Upon arrival we were met by some really nice staff at the front office. That charming atmosphere unfortunately remained right there. The invoice stated that we were supposed to have received a welcome drink. We never got that.
So we were ushered to our room and a bit of warning here. If your luggage is cumbersome and heavy you might want to be careful as the basic rooms are located down a lot of steps. The room we got was disappointing. It was too basic. I was told during the booking process that the room was overlooking the pool area. No such luck. We were literally at the end of the building with a view of the bushes. It was at that point when I looked out behind the drapery that I noticed that the louvers weren't properly closed. There were even missing louvers!! Further inspection of the room revealed cobweb at the ceiling corners. There was a sign on the door stating that the a/c is not to be lowered under 21°c but the setting was permanently set on 27°c. The room was seriously warm as the a/c wasn't working properly at all. When my wife brought it to the attention of the Office staff she was told that the setting would lower automatically eventually. This never happened. Standard hotel regulations were not adhered to as well. There was not any emergency and evacuation information on the door nor was there a smoke detector. I was seriously shocked that this place has been running without these standard procedures. With the missing louvers came in the bugs at night as the bushes was nearby. With all this going on with the room I didn't bother to ask to be relocated as one, there was no phone in the room to call the front office (I can understand why now) and secondly I was so tired that I just didn't feel like running all the way up to the office to complain, especially since it was only one night. Sleeping that night was horrendous!! To add insult to injury we had a bunch of rowdy and loud neighbors. They were cussing and quarreling with each other at all hours of the night. Up to 3am they were at it.
The only reason I didn't pick up my stuff and run out of there was my sleeping kids who were looking forward to the pool the next day. Speaking of which. They have three pools there, all of which were mossy and seriously in need of repairs. The tiles in one of the pools were missing all around. The main pool is a somewhat "river" pool painted green. I can see why they chose that design as the pool floor was very mossy. The third pool is located smack in the dining area and made absolutely no sense. It would be very uneasy soaking in the pool while ppl were dining or having a drink at the bar. That pool too was noticeably in a state of disrepair.
The food was okay. This has to be the only reason why ppl were there still. Heads Up tho. What you eat for lunch will be almost the very same for dinner. Breakfast is strictly local. No eggs, butter or jams were served. The restaurant staff were okay. I didn't experience that friendly ambiance as expressed by other reviewers.
On the up side the grounds are well kept and clean. The lookout area has a really nice view of the sea, which is not safe to bathe at by the way. If you are desirous of a sea bath you would have to walk down the beach to the salibia bay where there are beach facilities and life guards on duty.
In summary, if you're looking for a cheap run down resort with mediocre food and service this is the place to be. Be warned. It's nothing like the pictures or the food they have online.
- Official Description (provided by the hotel):
- #lets_take_care_of_you: Playa del Este is a unique boutique Resort perfect for a getaway weekend with peaceful surroundings and cool ocean breezes! It's all about Rest and Relaxation! Come experience one of our treasured Ocean View Hammocks, Three pools, one of which has a therapeutic waterfall or jaccuzis. #book_a_massage: We have a masseuse on call if you need added R&R...just give us a call to pre-book your space! #Beach_Wedding: Perfect for a Wedding at the Beach on our decks facing the ocean! #retreat&refresh: Your retreat/family reunion/conference is going to be memorable to you and your invitees... Local Cuisine:All our dishes are local & Trini Breakfast is a must try! Pre-booking required for Special Meal preferences. ... more less