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Reviewed June 29, 2018

Well we stayed for 12 nights with half board.It was meat to be our honeymoon however the reception have not had much understanding.Weather as well as the location was purely beautiful however the staff could speak barely any english. There has been a lot of Russians and even the owner of the lobby gift shop was ruusian and also quite rude. Therefore we recommend spend and hop elsewhere. Hotel is located right next to a Savoy and also right on the beautiful Beau Vallon Beach. Rooms are very basic and even though we have been upgraded to chalet later on it was still very basic with very outdated furniture as well as cracked bath and washed basin.Rooms were in general very dark and there was not enough light once we tried to read in the evening.So just to cut a long story short dont expect any luxury at all its more like 2-3 star rating in continentals Europe ratings.Housekeeping is done daily however the towels have been changed every 3 days or so but the housekeeper kept topping up our coffee and tea as there is kettle and hairdryer in every room,
Food is very basic so we were very disappointed .Location is next to a beautiful ocean so there should be a plenty of seafood on the offer(shrimps,prawns,fish) however this was never the case.Also there was hardly any fruit in the morning.Sometimes mango or melon but very rarely.Head chef needs to have a look at menus around the world .All the hotels guests we spoke to were really disappointed.I spoke to chef personally and he asured me that there will be a theme nights later on however this was never the case so there was no asian, italian,or cantonese night poor disappointment.
It cost us a fortune to stayl here for the 12 days so we learnt or lesson and wont be coming back.Director needs to make a lot of changes it is outdated and really need some investments as well as personal changes.

Stayed: January 2018
1  Thank lacettil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcel H, General Manager at Berjaya Beau Vallon Bay Resort & Casino - Seychelles, responded to this reviewResponded June 30, 2018

Dear Lacettil,

Greetings from Berjaya Beau Vallon Bay!

Thank you for taking the time to tell us about your experience at the Berjaya Beau Vallon Bay Resort and Casino.

Our sincere apologies for the inconvenience caused during your stay. We very much appreciate of your comments and bringing it to our attention.

The matter has been taken up with the concerned departments for corrective action to avoid reoccurrence.

We look forward for another opportunity to greet and serve you again with our Seychellois hospitality.

Best island regards
Marcel Heid
General Manager
marcel.heid@berjayahotel.com
2828800

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 29, 2018 via mobile

Great place loved every bit of it, ignore BS reviews below, amazing chefs Sri Lankan, and omelet king chef is also great, super place but internet sucks rest amazing location ❤️❤️❤️ Love Seychelles

Snigdha at front office is the best seek help from her when ur around. Cheers

Stayed: June 2018, traveled as a couple
Thank Samir A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 27, 2018 via mobile

I loved spending 6 days in Berjaya awesome views full of nature's live music, clean pool neat and clean rooms and all staff is very caring n friendly special thanks to Tikaram, Eric , Prem and front office manager Josette people who made my stay in Berjaya awesome with beautiful memories

Stayed: June 2018, traveled solo
1  Thank Joel Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcel H, General Manager at Berjaya Beau Vallon Bay Resort & Casino - Seychelles, responded to this reviewResponded June 30, 2018

Dear Joel Y,

Greetings from Berjaya Beau Vallon Bay!

It gives us immense pleasure to read your comments. We are so pleased to know that you enjoyed your stay with us. Thank you!

It was a true pleasure to have you stay with us, especially on a memorable family vacation. Also we are pleased to read that you went back home with beautiful memories to cherish and even share with all of your friends and family.

Thank you for the special mention of our attentive staff members as the whole team takes huge pride in the work that we carry out daily to ensure that all our guests are happy.

We hope it won’t be long before you plan another trip to Berjaya Beau Vallon Bay Resort and Casino.

See you soon!

Best regards from the sunny Seychelles,
Marcel Heid
General Manager
marcel.heid@berjayahotel.com
+248 2828800

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 26, 2018

it was trip...a throwback to bring back memories of meeting someone special...we were made to feel special...all thanks to Prahlad chauhan...you are a real star..we were upgraded....room was clean and cozy...in room dining was a delectable treat..changes were clearly visible..in terns of quality of food and service...and basic upkeepment of rooms..

  • Stayed: June 2018, traveled with friends
    • Value
    • Sleep Quality
    • Service
Thank SoumikB37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcel H, General Manager at Berjaya Beau Vallon Bay Resort & Casino - Seychelles, responded to this reviewResponded June 26, 2018

Dear Soumik B,

Greetings from Berjaya Beau Vallon Bay!

It gives us immense pleasure to read your comments. We are so pleased to know that you enjoyed your stay with us. Thank you!

It was a true pleasure to have you stay with us, especially on a memorable vacation. Also we are pleased to read that you went back home with beautiful memories to cherish and even share with all of your friends and family.

Thank you for the special mention of our attentive staff as the whole team takes huge pride in the work that we carry out daily to ensure that all our guests are happy.

We hope it won’t be long before you plan another trip to Berjaya Beau Vallon Bay Resort and Casino.

See you soon!

With best island regards,
Marcel Heid
General Manager
marcel.heid@berjayahotel.com
2828800

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 23, 2018

The hotel is in a very lovely location facing the Beau Vallon Beach. Very nice and big swimming pool Beautiful live music in the evening! There is a large parking lot. The wifi wasn't the best and made it difficult to contact friends/family the hotel management should do something to provide better WiFi. There are convenient stores and shopping close by. Stay in this hotel would be a true value for money I Highly recommend.

  • Stayed: July 2017, traveled solo
    • Rooms
    • Cleanliness
    • Service
Thank Amkhwaja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcel H, General Manager at Berjaya Beau Vallon Bay Resort & Casino - Seychelles, responded to this reviewResponded June 26, 2018

Dear Amkhwaja,

Greetings from Berjaya Beau Vallon Bay!

It gives us immense pleasure to read your comments. We are so pleased to know that you enjoyed your stay with us. Thank you!

It was a true pleasure to have you stay with us, especially on a memorable family vacation. Also we are pleased to read that you went back home with beautiful memories to cherish and even share with all of your friends and family.

The whole team takes huge pride in the work that we carry out daily to ensure that all our guests are happy.

We hope it won’t be long before you plan another trip to Berjaya Beau Vallon Bay Resort and Casino.

See you soon!

With best island regards
Marcel Heid
General Manager
marcel.heid@berjayahotel.com
2828800

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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