There are things about this resort that I loved....and things that anywhere else I would've left immediately...but the staff and their service saved the experience.. plenty pluses and minuses....and had it not been for the staff...i would not consider returning...
My husband and I stayed with them for Carnival weekend 2013...we arrived earlier than the check in time, and they happily accomodated us (+)...we went to our room...not too shabby...could do with an updating (-)..but was clean (+)...we missed the time for tea by 5mins..and were told they couldnt accomodate our request (-)...but then dinner was fabulous (+)..
I loved that the resort was a couples only one...no noisy kids (not everyone's cup of tea)
the linens were a little old (-) but clean (+)....the beach isn't the best in Tobago (-) but was secluded enough for a couple to enjoy a long stroll (+)....
On Sunday night however, the dinner buffet ran out of food at 8:30pm...forcing us to go to the Grafton next door for dinner....totally absurd in my opinion...but again, the staff were so apologetic about it....it sorted itself out....
in the end...the experience was saved by the friendly management and staff....names I remember include Cheryl, Nazim, Wazim, Mikeyla, Nadine, and Singh...all helpful...all in all, a nice resort, in need of an upgrade...
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- Also Known As:
- Le Grand Courlan Hotel Black Rock
- Le Grand Courlan Resort And Spa
- Hotel Le Grand Courlan
- Grand Courlan Tobago
- Le Grand Courlan Tobago
- Le Grand Courlan Spa Resort Tobago/Black Rock