Went to Tobago to do some diving and decided to stay here with my wife. Wrong choice! As soon as you drive in, you get the impression that this place is a bit run-down. We took the bed & breakfast package. The all-inclusive is a bit pricey, especially when the menus in the restaurants are limited, and the drink selection leaves a lot to be desired.
The room was comfortable enough, but definitely not more than a 3 star! The bathroom counters are starting to rot, and the showerhead basically dribbled water instead of spraying. While watching television, every now and then, a text box comes up on the entire screen asking you to subscribe. Granted it goes away after about 5 minutes, but very annoying nonetheless.
The biggest disappointment was the last night we were there. Management, in their infinite wisdom, booked a wedding reception in the restaurant. This restaurant is open-air. The DJ started playing some extremely loud music, enough that the bass was echoing in the room. Calls to the front desk were unanswered, so I had to walk to the front desk to find out why. Eventually got a room number to call to get the 'front desk' staff. When I did call, they promised to sort it out. 15 minutes later and no change. Called back again and they again promised to sort it out, this time sounding a bit upset that I made such a request!
It took about 3 more calls from 2200h to 0200h for them to eventually sort it out. The next day, their way of making it up to us was offering us free lunch. By that time the damage was already done.
Sadly, this hotel is not what they advertise it to be. I will never stay here again, and definitely will not advise anyone to stay here!
By the way, someone before mentioned that the reason there aren't many people staying in the hotel is because children are not allowed. That may be so, but barring that, this hotel was empty! You could literally count the number of guests on your fingers. BAck in the day, this was the hotel to go too. NOT ANYMORE!
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- Also Known As:
- Le Grand Courlan Hotel Black Rock
- Le Grand Courlan Resort And Spa
- Hotel Le Grand Courlan
- Grand Courlan Tobago
- Le Grand Courlan Tobago
- Le Grand Courlan Spa Resort Tobago/Black Rock