just spent a fabulous week at this hotel, which we were not expecting after reading some of the terrible reviews. Upon arrival the operations manager Alpha took our cases and personally escorted us to our room, gave us the relevant info regarding dining and left us to settle in. The customer service at this hotel was quite honestly first class, all members of staff greeted us with a warm welcome.
Dining was mainly a la carte for lunch and dinner, myself being a vegetarian, the chefs were totally amazing with some of the dishes they created for me. I tend to struggle with dining when on holiday, but this was probably the best food I have been served on a holiday. My partner was equally impressed with the dining experience as he loves seafood, and always enjoyed the catch of the day! Breakfast was buffet style, scrambled eggs, sausage&bacon, beans, toast, cereal,and lots of fresh fruit.
There are lots of positive things about this hotel, great staff, excellent food and dining service was just first class. The views of the ocean are breathtaking & make for a perfect ambience. We have been to Tobago before and stayed at a very expensive overrated hotel& I can honestly say Grafton Beach Hotel were far superior on many points.
However there are a few negatives such as the rooms need to be refurbished, which will be underway in winter 2013. Also the pool and beach areas are in need of some parasols and some new sun loungers, because it can get very hot in the sun. Apart from these issues this could potentially be a a returning holiday for us.
I also had no problem at all with the wifi which is available in all the public areas of the hotel, as I like to keep up to pace with news from home.
So there you go folks, I have tried to give a basic but honest review of my time spent at this hotel. I had a fabulous but restful stay here and would have no problem returning to this hotel again.
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- Also Known As:
- Grafton Beach Hotel Black Rock
- Grafton Beach Resort All Inclusive
- Grafton Beach Resort Tobago/Black Rock