Our stay at Grafton was unpleasant and unfortunately negatively affected our memories of Tobago. That's the power of hotels, they can make or break your travel experience.
When we arrive in Tobago, our rooms weren't ready and we had to wait in the outdoor lobby for hours. You would think that management would offer us free cocktails or even a glass of water while we waited in the sun for our room. When our room was finally ready, we had to lug our heavy suitcases up two flights of stairs as there were no elevators of bellhops to assist.
The rooms were sub par, dingy and outdated. I was repulsed at the fact I had to spend three nights here. The tub had permanent stains (no shower mat was provided), iron board was ripped and the balcony door could not close properly thus letting in ants and mosquitoes.
As soon as we put our stuff down, we went downstairs to have the front office call us a cab (as they instructed in the welcome letter provided). The staff was absolutely horrible. They didn't have a list of taxi companies we could use and the office phone could not dial out certain numbers. We had walk around the lobby until we got internet access (shotty wifi) to purchase skype credits for we could make phone calls.
The only positive reviews I have for this hotel is that the views of the water were beautiful and it was right next door to the Seahorse Inn Restaurant & Bar where we had an excellent candle light dinner the last night.
Other than that, I would strongly recommend avoiding at all costs. The rooms are disgusting, staff sub-par and the actual location of the hotel is far from main attractions - so if you don't have a rental this can be very inconvenient.
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- Also Known As:
- Grafton Beach Hotel Black Rock
- Grafton Beach Resort All Inclusive
- Grafton Beach Resort Tobago/Black Rock