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Falkensteiner Family Hotel Lido Ehrenburgerhof
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21 - 26 of 633 reviews
Reviewed February 11, 2012

This is the best hotel we stayed, everything on measure of us, we enjoyed everything: swimming pool, breakfast, rooms, snow! We would like to come back in the future...Thanks a lot to all the staff. The service was very kind.

I would like to thank personally the director, a person really nice and always available for all our requests

  • Stayed: January 2012
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2  Thank Antonello S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 22, 2010

After booking directly with the hotel through the Falkensteiners' Group website, we arrived at this hotel with very high expectations. We had booked a north side family room - however the decor in the room was no where close to the impressions we had been given from the pictures shown on the website. We were therefore very disappointed at the thought of having been misled. Although extremely spacious and clean, the furniture was rather old and shabby, some of the tiles inside the bathroom were cracked and the shower cubicle was rusty. The view from the balcony (north side) is not very impressive since the hotel is located in a semi industrial area and just some meters away from the railway station.

Luckily as we continued to discover what the hotel had to offer the many other positive apsects in the hotel outweighed our initial dismay we had about the room. The food was good to excellent and the service rendred by the staff at the restaurant was also very good and friendly. The indoor and outdoor heated pool facilities were great as well as the many other areas around the hotel. The falky club for the kids is superb as parents can enjoy their meals whilst the kids are kept busy by the carers inside the play and activity areas.

All in all we enjoyed our stay at the Ehrenburgerhof and will consider going back again, perhaps sometime in summer. It's a great place for families with children - but having a car is extremely recommended as it's location isn't the very of best. Taking a lake side room view would be a much better bet.

One last comment about the reception staff. Although being helpful and efficient in their work they tend to forget to offer a service with a smile .... The only exception was the girl by the name of Doris. She was the most helpful and friendly of the team and always tried to render a service with a smile without letting patrons feel uncomfortable in asking for assistance.

  • Stayed: March 2010, traveled with family
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1  Thank GOH77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Letchworth, Herts
220
Reviewed April 16, 2006

We stayed at the Ehrenburghof Lido over the easter period. It is a beautiful hotel in the stunning south tirol in northern italy. (It took us 2.5 hours to drive from Munich in the early morning). We chose the hotel as we have two young boys aged 2 and 4 and it caters for children. The hotel itself is wonderful, the room was perfect, with a seperate room with bunk beds for the boys, very modern and clean with excellent service. There is a childrens club 'the Falky club' for children aged 3 and above which opens from 9am to 9pm in summer and 2pm to 9pm in winter. The club has lots for the children to do and an indoor play area with slides, ball pool etc. If your child is under 3 you can use all of the facilities within the club but must stay with your child.
The hotel has a childrens outdoor play area by the small lake it sits on with sunbeds to relax on - it was about 18 to 20 degrees when we stayed there in April. Children can eat in the Falky club where they provide childrens food, pasta, fish fingers etc. or with you in the restaurant, either with food from the club or the restaurant food which is a 4 course meal. The restaurant provides a buffet breakfast and evening meal included in the price (alcohol extra). It has an 'Aqua park' with indoor pool and another pool which leads outside and extends into the lake which was heated to a lovely 30 degrees. There is a small childrens pool inside but not suitable for very small children and no equipment to play on. However they can paddle in the lake in warm weather by the play area.
In winter you can hire ski equipment and the hotel is very close to some excellent ski resorts. In summer there are the alps to explore, cable cars to ride up and rodelbahns (toboggan runs) to come down. It took us approx. 2 hours 15 mins to drive to Lake Garda and visit Gardaland, Italy's Disneyland equivalent.
One possible downside of this hotel, depending on your outlook, is that the clientele are mostly germans and italians and so everything is written in these languages too. We were the only brits staying when we were there. If you like a challenge then you should not let this stop you from staying at this beautiful hotel and most of the staff speak english. We will definitely return.

  • Stayed: April 2006
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3  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago
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  • Stayed: October 2017, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FalkensteinerHotel, General Manager at Falkensteiner Family Hotel Lido Ehrenburgerhof, responded to this reviewResponded yesterday
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Reviewed 2 weeks ago via mobile
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Stayed: May 2017, traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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