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All reviews standard room jolly beach resort a la carte restaurants ann marie jerk chicken seafood entertainment staff supersaver room swim up bar super saver room coconut grill star resort the main buffet restaurant quiet pool the mexican restaurant three star games room
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Reviewed May 12, 2015 via mobile

Not a 4 star resort, maybe a 3 at best, but beautiful beach. The all-inclusive food and drinks are ok for the price you pay. Rooms are old and updated, this place needs to be remodeled urgently, is really a waste because the location, grounds and beach are really picture perfect.

Date of stay: May 2015
Trip type: Traveled on business
1  Thank travelerEVP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JollyManager, Guest Relations Manager at Starfish Jolly Beach Resort, responded to this reviewResponded May 14, 2015

Thank you for your recent stay.

As we have said in all of our social and traditional media: Jolly Beach is the best valued 3-star all inclusive on Antigua. We don’t pretend to be anything we aren't.

We have been here proudly for over 30 years and here we will stay. We believe that people need space to have peace and quiet, and to enjoy nature. It is a big job to maintain a resort this size, and we can guarantee when you come here next, you will that there’s always something being attended to.

Until then, our thanks.

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Reviewed May 12, 2015 via mobile

If you want to experience the best beach of Antigua just go to Jolly Beach! However the resort which you can see it was a prime location 50 years ago is so so so deteriorated! Its a shame because its 40 acres of such a wonderful place but someone needs to buy it and upgrade it ASAP! The rooms are very old, shower products for a motel and the TV is as old as 1990!

Date of stay: May 2015
Trip type: Traveled as a couple
Thank 4estherd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JollyManager, Guest Relations Manager at Starfish Jolly Beach Resort, responded to this reviewResponded May 14, 2015

Thank you for your visit.

We are surprised at your comment about the service you received our guests typically rave about our friendly and resourceful staff.

We do maintain our 9 buildings, but they can’t all be done at once, so we have a year round maintenance program. In the Caribbean we are far removed from the mainland and our access to materials and items is not immediate or cheap, thus we resist the inclination to replace items that are not broken or still have life.

Besides, there’s no better HDTV than looking out your bedroom window onto the beautiful Caribbean Sea.

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Reviewed May 12, 2015

The holiday at the resort was more than we expected for the price paid. Great location, beautiful beach, no over-crowded, excellent staff members. Could not ask for more really. Will definitely visit again. A great experience overall.

Date of stay: May 2015
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
3  Thank Ashvin V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JollyManager, Guest Relations Manager at Starfish Jolly Beach Resort, responded to this reviewResponded May 14, 2015

Thank you for spending a few night sin paradise with us. We couldn't agree more and will look forward to your next visit.

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Reviewed May 12, 2015

We have just returned from Jolly beach after an amazing holiday. It is a typical Caribbean hotel on a wonderful white sandy beach. I went a little worried as I have to eat gluten free, it was no problem the staff couldn't have been more helpful, every day the chef cooked a gluten free meal of my choice, I wouldn't have got better service in a 5 star hotel, so thank you to all of the catering staff for making my holiday one to remember!

Date of stay: April 2015
Trip type: Traveled with family
4  Thank sandraH2547RJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JollyManager, Guest Relations Manager at Starfish Jolly Beach Resort, responded to this reviewResponded May 14, 2015

At Jolly Beach we take pride in serving our guests, and we want you to feel that appreciation whether we are keeping your room spotless, or if you need a product that helps in you maintaining your health.

We believe our guests should always feel special and that warmth and hospitality shouldn't depend on how much you paid for your vacation.

We’ll hope you’ll visit us again

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Reviewed May 12, 2015

Having just returned to the UK from Jolly Beach I have to report this to one of our best.

Despite what other reports say, this year Jolly Beach has made a real effort to improve their facilities and service. The staff seem happier and are more helpful in all respects, nothing is too much trouble. The restaurants and food have improved and although choices have been reduced this has taken them in the right direction in providing better quality fare. Bearing in mind that the majority of supplies are shipped into Antigua Jolly Beach provides the same food as other hotels on the Island at a very competitive price and I for one refuse to pay upwards of £1000 more simply because of presentation on the plate.

Jolly Beach has, as they say "THE BEST BEACH" by far and I have seen them all and cannot recommend it enough.
Everyone is friendly, you are not over bothered by vendors and you can simply lie back and relax surrounded by pink coral sand and warm blue waters. Go on , give it a try!!! In my experience having visited the island for many years Tropical Sky offer the best deals, they are helpful and very reliable leaving nothing to chance. I also recommend BA as the best carrier, great seats with adequate legroom, nice meals and great crews.

Room tip: Steer clear of the Supersaver rooms, they are just too small. Anything above that grade are fine and all have sea views.
Date of stay: April 2015
  • Trip type: Traveled as a couple
    • Service
6  Thank cjsatchwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JollyManager, Guest Relations Manager at Starfish Jolly Beach Resort, responded to this reviewResponded May 14, 2015

It is always nice to hear from a seasoned traveler who has visited us before. Our most curious question is: “How are we doing now – notice anything new?”

We are quite literal in saying that there is always something going on at Jolly Beach. As you quite clearly appreciate, we cannot shut down our nine building, 454 room resort to do wholesale changes. We have been here for over 30 years and intend to be here for over 30 more, so we believe in a measured and continued approach to maintenance and in program changes.

We are please you noticed we are continually watching what foods guests like best, what appeals to them, what they request, and we will slowly and delicately make changes and monitor those changes.

There is the turtle and the rabbit approach. But let’s remember, turtles have been here since the age of the dinosaur.

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