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Jolly Beach Resort & Spa
Ranked #2 of 3 Hotels in Bolans
A TripAdvisor Member
“the reviews were right”
Reviewed February 27, 2004

where should I start check in takes an hour or so because they dont have enough staff present to help and they dont have a care in the world to get you situated, rooms are very small but your not in your room that often and our baggage guy didnt want to help us carry the bags to the fourth floor so we had to wait to find someone who would.The pool bar closes early and should be open at night, and the main bar of the hotel closes at midnight so you end up going to sleep again understaffed and slowww so double up on whatever you drink. Bartender Neil is nice.Everyone else is too busy doin nothing and are hardly friendly.The entertainment there might as well be a few of your drunk friends singing karaoke.The only place to eat during the day is by the pool bar with the slowest cooks I have ever seen in my life.Food is the same stuff every night dry chicken dry fish and rice wooeee and you must wait on a cafeteria line for 20 minutes to get served by grumpy employees SMILE once in a while. Forget eating at the resturants if you dont book a week in advance, and the seafood place lydias ran out of lobster ?how do you run out of lobster on an Island !!!! And if you eat dinner early there isnt any food till morning.The beach is nice the water is cloudy and there isnt much do do outside of this entertaining resort .But the guests that I met were very cool a lot of laughs but unless you make your own party you will not have good time my advice rent a condo somewhere cook your own food and make your own drinks management clearly needs some help maybe they should go to another resort to see how things are run.So save another hundred or so dollars and go anywhere else.

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Pennsylvania USA
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed February 26, 2004

We were married at JBR the second week of December 2003. The staff was very helpful and we liked our room and the resort. The Greek restaurant was being remodelled while we were there but the others were very good, try the lobster at Lydias (surcharge). They could probably use another brand of beer besides the Wadadli. The beach is very nice and you can walk quite a distance along it. The water was a bit too stirred up to snorkel from the beach so plan on taking a boat trip to the reef. If you decide to take a cab tour of the island ask for George, he's the man. Again, the wedding was great and their package is awesome, not just the ceremony, which is very nice, but all the added extras as well. Wedding coordinator Beverly King is very professional and flexible.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed February 25, 2004

Stayed at the Jolly Beach 2/12/ through 2/21. Overall the hotel was very average. The rooms were not great. Bathrooms were terrible. The beach and ocean were beautiful. The pool was great also. The buffet food, I was getting very tired of. They have restaurants there but you have to make reservations right when you arrive. Some we didn't even get in. Beware one Italian restaurant men have to wear long pants (no jeans) and a collar shirt. My husband had either one. We complained and got in. There was not much selection for childrens meal at the buffet.
We ended up eating twice across the ways at the Jolly Harbour Hotel so the kids could have pizza for a change. Its your VERY AVERAGE HOTEL.
The service was good there. I have no complaints on that. I would not return to this hotel again.

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Travelers are raving about these Bolans hotels

Scotland
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed February 19, 2004

Just returned from a week at JBR 11-18 Feb with my wife and two 14 year old boys, and was VERY impressed, both with the resort and the staff.

Before booking I read all of the reviews on Tripadvisor to decide what to expect, and, after several mixed comments, arrived at JBR with the attitude that "you get what you pay for".

Well, at Jolly Beach Resort you get MORE than you pay for - this must be the best value all-inclusive in the Carribbean. Beach is gorgeous, water is a stunning shade of blue, and the gardens were spotlessly maintained. We had two "Standard Rooms" on the ground floor which gave us a small ptio area with chairs and a daybed to relax on, the showers were fine, the room size could have been bigger (and you could have paid a lot more for it somewhere else!), and yes, there weren't any drawers and the dressing table and bedside units were made of concrete (see previous moaning reviews) - although they are pebble dashed and painted white and are totally in keeping with the rest of the decor, but they were everything you need to enjoy a relaxing holiday.

As for the food in the various restaurants, the Italian was far better than I expected with large portions of good quality food and an excellent antipasti bar, the Indian restaurant served great dishes, beautifully presented, and of a type that would have been acceptable at any "big city" Indian restaurant. Hemispheres, the main restaurant, provided a consistently high standard of food, served buffet style and with several different themed evenings, we were particularly impressed with the BBQ and Carribbean nights, while the kids thought the breakfasts were brilliant! The beachside grill is well worth checking out for lunch as the burgers and Jerk chicken proved to be a favourite during our stay.

Each evening there were various types of entertainment provided by the resident staff which were thoroughly enjoyable as were the many bands that played during our stay. Worthy of special mention are some of the Entertainment Staff - Alburn, Anne Marie, Maria, Glen etc who seemed to have mastered the art of combining enthusiasm and effort to keep all of the guests as invoved as they want to be - whether participating or just watching the various activities! The various sporting activities offered, both organised and water sports, were great for both us and the boys.

As for the rest of the staff at JBR I have nothing but praise, they were ALL pleasant, polite and happy to help - we had a light not working and a tv remote missing in one room, after contacting reception a maintenance man appeared within 15 minutes to fix everytihg!

For those who compained in previous reviews about some of the staff, here's a tip from someone who works in the service industry - talk to staff as if they are human beings, when dealing with them try picturing your son or daughter in their position, would you be happy with the way some guests act? A pleasant manner from guests is far more likely to receive prompt attention than a petulant complaint. We listened one day to two couples on the next sunbeds complaining to each other for an hour about the most trivial of issues - it got to the point where my wife had to restrain me from telling them what I thought of them. The last thing I want to do is spend my holiday with a moaning moron in earshot!

To sum up this probably overlong review, the Jolly Beach Resort did everything I wanted in a vacation destination - it exceeded my expectations, rested me, relaxed me and entertained me and all at a price that I thought offered exceptional value for money. If it doesn't do the same for you maybe you need to get a life before going away again!!!!!

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14 Thank Gerrard1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swansea, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 14, 2004

We just returned from a week at the Jolly Beach Resort- 2/7-2/14. It was a great vacation spot! The rooms are basic, especially the bathroom/shower area, but you don't spend much time in your room.They are more than adequate. The beach is just beautiful and there's a good variety of water sports to choose from. We took out a Hobie Cat and also the kayaks. The two pools also offer a change from the ocean. Food was good- not great-and there was a decent variety. My advice is to make reservations at the restaurants early in your stay as they book up early. I liked the Italian and Indian ones- Lydia's ( seafood) was so-so. There are plenty of tours to choose from - if you're interested. We did Eli's Eco Tour from Adventure Antigua and loved it. Small group of people ( 28), good info on the local culture, ecology, with some snorkeling and exploring. You get a discount by booking with them directly on-line. We skipped Shirley's Height's on Sunday night and did a 5 hour day tour, combining Nelson's Dockyard, Shirley Heights and some shopping time in St. John's. One or two outside things are enough- enjoy the resort. You can't beat the beach!!! We would definitely go back.

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6 Thank Slice148
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed February 12, 2004

just got back from jolly beach what a fantastic setting i'm not realy a fan of ai but there was a choice of restuarants (i found the food in the buffet best) and there was no problem getting drinks (they even had a self service pina colada machine with a bottle of rum by the side so you could add to taste) the rooms are what youd expect from a three star hotel, i found the shower a bit tricky to set to start with but fine once i got it figured out. i would have liked a fridge in the room and i think they could do with a few more sun shades on the beach otherwise a very pleasant couple of weeks ps. if you sit on the right hand side of the airplane you'll see jolly beach as you come in to land and if youre not staying there you'll wish you where

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jolly Beach Resort & Spa

Property: Jolly Beach Resort & Spa
Address: Bolans Village, Bolans, Saint Mary's, Antigua
Location: Caribbean > Antigua and Barbuda > Antigua > Saint Mary's > Bolans
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Bolans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Jolly Beach Resort & Spa 3*
Number of rooms: 464
Official Description (provided by the hotel):
Antigua's best all-inclusive value, the 464-room Jolly Beach Resort & Spa is an exciting Caribbean experience. The resort offers great year-round value for destination weddings, honeymooners and families. Rates include accommodations, government taxes and service charges, all meals, snacks and afternoon tea, house brand beverages, non-motorized water-sports, activities, Jolly Kidz and Teenz Clubs, use of the gym and entertainment. All rooms are air-conditioned and face the ocean; each has a patio or balcony, direct-dial phone, TV and hair-dryer. ... more   less 
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Also Known As:
Jolly Beach Hotel Bolans
Jolly Beach Resort And Spa
Jolly Beach Resort Antigua
Jolly Beach Resort All Inclusive
Jolly Beach Antigua
Jolly Beach Resort & Spa Antigua/Bolans

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