We stayed in Coco Bay in 2000 and loved it, so much so we returned in October to celebrate our fifth wedding anniversary. Don't get me wrong, I still believe it to be one of the most beuatiful resorts you could ever wish to stay in and the grounds are maturing in a spectaclar fashion but the service and standards have slipped considerably.
We moved after 6 nights to Diane Bay, a decision that saved our holiday. Why?
The pool was dirty and overcrowded, get up early and leave a beach towel??? We're not in megalouf, we're in a 4 star all inclusive. The food was poor at best even the Maitre D couldn't reccommend a dish, and that's if you were fortunate to get a table.Like the pool if you don't get up early you could end up with a 10pm reservation for dinner. Lunch is now a buffet with three choices none of which are labelled and a chef that reccommends you don't eat the fish but when the alternative is pie and mash in the searing sun what are you going to do? The restaurant staff were surly at best, I returned from fetching my own cutlery one day(after waiting 10 minutes I thought it best to find my own) to find a bird enjoying my butter fish. The birds were all over the tables, drinking from glasses and pooping on chairs and none of the staff batted an eyelid.
The lack of air con and bugs I can live with even if the management made no attempt to abate the plague by using repellents in the bar and resturant area. But the attitude and complacency I will not put up with. There used to be fresh flowers in the bathroom every day, free shuttle buses twice a week to jolly harbour, a whopping twelve choices for lunch cooked to order including the most amazing crab and conch fritters. You used to be able to sit beside a clean pool. You used to look forward to a dinner, which was as good as any £50 a head meal in the uk with no supplements and portions you could live on, I gained half a stone in 2000, not a selling factor I'll grant you but definitely a satisfied customer.
I feel that the standards have slipped because of the addition of the new restaurant and the inability of the management to cope with a fully occupied resort. I acknowledge that the prices have not risen much in five years but I would gladly pay extra to stay if standards were on a par with those of 2000.
- Official Description (provided by the hotel):
- Antigua's most romantic all-inclusive resort - Cocobay is a colorful collection of pastel cottages crowning a breezy hillside undulating down to two white-sand beaches and miles of turquoise Caribbean Sea. Blessed with some of the most dramatic ocean views on the island, we cater to couples seeking a romantic getaway in a quaint, natural setting. Guests can choose from 57 private, authentic, Caribbean cottages and 4 plantation houses each enjoying a private verandah with striking sea views and custom designed wooden furniture. The premium pool cottages provide the very best oceanfront locations, and other amenities such as: private plunge pool, more spacious interior including extra seating area, air conditioning, bathrobes and other extra bathroom amenities, private balcony with adirondack chairs and hammock, ceiling fan, mini fridge, shower, hair dryer, espresso coffee machine, iron & ironing board, king size bed with pillowtop mattresses and high thread count 100% Egyptian cotton sheets, in-room safe. ... more less
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- Also Known As:
- Cocobay Hotel Bolans
- Coco Bay Antigua
- Cocobay Antigua
- Cocobay Hotel Antigua
- Cocobay Resort Antigua/Bolans