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“Decent meal, but there are cheaper, better options nearby”

The Pepper Tree Restaurant
Ranked #3 of 114 Restaurants in Duong Dong
Certificate of Excellence
More restaurant details
Restaurant details
Dining options: Breakfast, Late Night, Reservations
Description: Our signature restaurant commanding stunning views over the ocean and sunset is incomparable. Combine this with the innovative Pacific Rim cuisine created by our talented Chefs, you will experience the perfect sensory entertainment.
Reviewed January 27, 2012

For the time being La Veranda is the poshest place to stay on Phu Quoc.  Can't comment on the rooms, though the general appearance of the hotel was undeniably smart.  One thing for parents to bear in mind - particularly those with younger kids like us - is that the hotel, particularly the pool area, is just not as well set up for families as the nearby Cassia Cottage (where we stayed).  La Veranda looks like a place of couples.

The Pepper Tree itself was a relaxing restaurant that prepared tasty if not spectacular food.  Like us, you might expect that the prices would be exorbitant.  In fact, we were pleasantly surprised. 2,000,000 Dong (for 4 adults and 3 kids) was more than we paid for an evening meal anywhere else on the island but 100 USD in total didn't seem over the top.  The fish is probably the best bet here:  there's a good fresh selection that can be prepared anyway you like.  But the kids were very happy with the pastas and pizzas too.

Where the restaurant really let's itself down is in service. This was reminiscent of lots of places on the island, but in an upmarket place like La Veranda you would hope for more.  None of it was bad-tempered or unwilling; it was simply inept: confusion over what glasses were supposed to hold what liquid; main courses brought at different times; white wine brought instead of red (and then the red chilled after opening...). And so on.  None of this would have mattered in most other places on Phu Quoc but in a place with delusions of grandeur like The Pepper Tree it is the sort of detail they need to sort. 

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    • Food
Thank Monkey-and-Sprite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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278 - 282 of 434 reviews

Reviewed January 4, 2012

I went there with my family and didn't expect such a poor service quality. 10 minutes after being seated, we have been provided with drink menus only. Then, after another 20 minutes and 3rd notice we received food menus. As 45 minutes approximately passed, waiter finally took our order. We became even more annoyed while waiting for food to be served for quite a long time. The portions were ridiculously small, considering high prices charged. Personally, I didn't expect such low performance from this particular brand.

    • Value
    • Atmosphere
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    • Food
1  Thank Denis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 21, 2011

We didn't stay at Le Veranda but we really wanted to have a meal and cocktails there as the hotel looked so lovely. The cocktails were excellent (a really good selection and well made) and the whole place has a 'Raffles' colonial quality which is very charming. The staff were really friendly and couldn't do enough for us. The food in the Pepper Tree restaurant was great and far fancier than anything we had on the beach, it is of course also more expensive but still value for money and worth it to spend some time in this lovely hotel. I can't say what the rooms are like but am looking forward to coming back to Phu Quoc to find out!

Thank henry00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean Pierre G, General Manager at The Pepper Tree Restaurant, responded to this reviewResponded 4 days ago
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Reviewed 2 weeks ago via mobile
Google Translation

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean Pierre G, General Manager at The Pepper Tree Restaurant, responded to this reviewResponded 5 days ago
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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