We stayed 4 days at Long Beach resort over chinese new year holidays. We had 3 rooms for 6 adults and two young children. Overall we had a great time as it was geat just being all there together. Having said that, this resort is definitely not one I would stay in again or recommend to anyone.
To keep it short, you should only consider this hotel if you really do not expect to need anything else but an air conditioned room with a clean bathroom and hot water. If you expect a "resort experience" do not stay here. As mentioned by others, the grounds of the hotel are fine and the beach area is really nice. The rooms are clean and comfortable if on the small side. Everything else is a let down:
- service is abysmal. The staff is kind and polite but completely clueless on even the most basic stuff. I think there are basically two issues: not enough staff around (which is rare in Asia) and those there (mostly non vietnamese actually) act as if they had just arrived and are discovering the resort at the same time as you are. Everybody seem to be "junior" with no experienced managers around to manage the whole thing. This could be because the resort is not managed by an international / experienced hotel management company
- food is terrible. Breakfast spread is very average and selection for lunch / dinner is both limited and really not good, particularly for the price
- pool area is small and unimpressive (a grand total of six sun umbrellas...)
- I wont dwell on the details but many other little things are really annoying (2 small bottles of water allowance per riom per day! No fitness center, Etc etc)
- Official Description (provided by the hotel):
- Stretching along the pristine beach, Long Beach Resort with 72 rooms open in the first phase possesses a unique architecture of Vietnam traditional village. The resort offers a new standard of exclusive and bespoke indulgence. Our unbridled luxury with obvious attention to design, details and pure escapism making the resort stand out in the region. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Agoda, Booking.com, Hotels.com, Expedia, Hotwire, HotelQuickly, Travelocity, Cancelon, Orbitz, TripOnline SA and Cheap Tickets so you can book your Long Beach Resort Phu Quoc reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Long Beach Resort Phu Quoc Phu Quoc Island, Vietnam