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“Avoid the restaurant” 1 of 5 bubbles
Review of Complesso il Gorello

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Complesso il Gorello
Ranked #3 of 5 Hotels in Saturnia
Certificate of Excellence
Ferrara, Italy
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Avoid the restaurant”
1 of 5 bubbles Reviewed September 1, 2013

We were passing by (by car, heading to Saturnia's falls, which are really close), and we decided to stop for a quick lunch. The service was horrible, super-slow, lack of attention to the details in the preparation of the table (no bread on the table, no spoons, etc.), the personnel wasn't friendly at all (the attitude of the waiters was terrible, careless). The food tasted kind of good at the beginning (when it eventually arrived), however, it was way too spicy and it took a day to digest it, which isn't a sign of quality. We had two pastas and a soup, one coffee, 1 liter of water, price 52.5 euros... Given all that, we felt robbed. We'll never get there again. We are Italian, so we know how the food should taste like and how a decent service should be for that area. The quality that we have experienced was just way below the bar for "decency", especially given the price. If you can, we recommend to totally avoid this restaurant.

  • Stayed August 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Jekel74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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224 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Romagna
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed August 15, 2013 via mobile

Just 5 minutes on foot from the main spa. It is a pet friendly place .
Excellent breakfast and well kept rooms with no tea and coffee making facilities.
The owners are very kind and friendly.
Very good restaurant which serves good quality local products.
You need a car to get to the centre of Saturnia.

  • Stayed April 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank LucyRomagna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pasadena, California
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 25, 2013

Marco was very helpful. The room that we got was actually like a suite with it's own Family room. It was private and everything in it was clean and almost like brand new.

It was very reasonably priced and the location was amazing, because we were staying there to be close to the Natural Mineral Waterfalls of Gorello (Cascate del Gorello) These are small pools being fed by cascading waterfalls and the water is 98.6 degrees, and contains sulfur. It's FREE to visit the cascades and it is like a natural spa treatment that costs hundreds here in the USA.

The restaurant next door is good and offers authentic food from the area and a great dessert menu. It is less than 5 minutes to Saturnia, a small town that has 3 restaurants and 2 Gelaterias.

Both me and my wife were very satisfied and will put some pictures on ours.com/Italy/cascate del gorello/ for more details.

Room Tip: You should definitely walk over to the Cascades (Cascate del Gorello, it is only 600m, there's a...
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DiranAfarian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Complesso il Gorello

Property: Complesso il Gorello
Address: Via delle Terme 5, 58014 Saturnia, Manciano, Italy
Location: Italy > Tuscany > Province of Grosseto > Manciano > Saturnia
Amenities:
Kitchenette Restaurant
Hotel Style:
Ranked #3 of 5 Hotels in Saturnia
Price Range (Based on Average Rates): $
Number of rooms: 20
Reservation Options:
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