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1 - 6 of 333 reviews
Reviewed July 27, 2017

The hotel is just excellent. We stayed in a new family suite and we had a lot of luxury and a lot of space. If you need some rest, then this is the place to be. I enjoyed the rest and peace around the hotel. The staff is very friendly and there are just no words for the delicious food (for breakfast and certainly for dinner!!). We enjoyed the infinity pool and the children also liked very much the playing room.

You can visit Merano, Scena, Merano 2000 very nearby.

Date of stay: July 2017
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
1  Thank Sylvianne2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlatzerHotelViktoria, Geschäftsführer at Alpine Spa Resort Viktoria, responded to this reviewResponded July 28, 2017

Thank you so much for your excellent feedback.

We are so happy that you passed a superb and luxurious holiday and that you could enjoy the rest in our spa resort.
Thank you so much for the great compliments to our staff and special to our kitchen team, which always try to give their best to content our guests.

We would be happy to welcome you again at the Viktoria
Family Platzer
and the Viktoria staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 14, 2017

Stayed with my family for 4 nights and we have to say, we enjoyed from the first moment on. The wellness area is great, nice designed and well maintained, all year whirlpool outside near the finish sauna hut, whirlpool and swimming pool inside, heated water beds in the relaxing area, and, and, and.... food served was great and choice was good, however, maybe sometimes to offer a typical local dish, would be nice, even though local specialties are offered wit the the daily cheese buffet and the great breakfast buffet. Amazed we have been with the superior friendliness of all your team members. So well done, keep up the good job and see you latest next winter again.
Thank you very much for the nice treat we received in your hotel.

Johannes Schuschu and Family

Date of stay: February 2017
  • Trip type: Traveled with family
    • Value
    • Cleanliness
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1  Thank pentapra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2013

Wonderfull!
A piece of Germany in Italy.

Location: beautifull and not far (by car) from ski domain (Merrano 2000).

Rooms: beautifull, not large but clean with lovely sculpture towels.
The ski room on the ground floor conveniently located within the building entrance is fully fitted for ski storage and with a heated boot rack.

Spa: 5 saunas, aromatherapy showers, relaxing zone with water beds and chill out music, outdoor jacuzzi, (in the middle of the snow) beside a dry sauna. You could make yourself tea as many times as you wanted in the area free of charge. There is also o pool, an indoor jacuzzi and a gym.

Food: rich breakfast and good coffee. Pomeriggio (15 - 17 pm): salad bar with little cheeses or meats, a large variety of oils and desserts. Dinner: 5 plates. You could choose in the morning from the list what would you like to eat. The food was extraordinary! You must pay for the drinks.

Entertainment: dance night, a night lantern trip to Monastery of Saint Catherine where you could drink a glass of hot wine and others trips. There is a game room with pool etc. You could stay late at the bar , enjoy your drink near the fireplace.

Very nice staff. They speak german, italian, english.

Date of stay: February 2013
  • Trip type: Traveled with friends
    • Value
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    • Sleep Quality
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2  Thank CrisaI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2012

Excellent hotel in the near of Meran (beautiful city in the Alto Adige area). Stayed here in June for a few days. Very nice staff, they know how to listen (and really listen) to their customers.

Room tip: Always book a room at the front side of the hotel in the newer part. Rooms with balcony are great.
Date of stay: July 2012
  • Trip type: Traveled as a couple
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1  Thank Ron1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 11, 2011

Nice place. The public area are great: bar and salon really nice. Gym and wet area very very good.In The spa was never somebody to help for information. The room clean but need some update, heating system not working well. Food : excellent breakfast , dinner just ok and bad buffet lunch: recycling things from previous day: in several occasion you have the impression that they are short in staff

Date of stay: February 2011
    • Value
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Thank veronathebest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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