When I checked other reviews I did wonder if we stayed at the same hotel? Recently stayed in the 'all seasons' room and was, quite frankly, disgusted. I know this is an old building but please do not make fun of your customers. At £55 per person this is not cheap. This room borders on being condemned, it is damn and dirty. The bottom of the curtains are black with mould/damp, the wallpaper is falling off and signs to 'apologise for inconvenience caused during refurbishment' are clearly years old themselves, again covered in damp and mould. From previous reviews the so-called refurbishment seems to have been going on for several years!
There was a bath but no shower and the best they could provide was a jug to wash hair (fine if the price reflected this or had been told in advance) but the whole room was just plain dirty and not looked after (cobwebs in corners, mouldy curtains, dirty windows and thick dust on skirting boards, bath panels and so on.)
Being positive the bed linen and towels were spotlessly clean so why not clean the rest of the room properly? Food was unimaginative and very over-priced but portions were indeed big (albeit often out of a freezer, but how many chips can one person eat) and staff were pleasant and cheery. I suspect those who did call in for food/drinks had a jolly time.
As a Scot who travels in this area regularly I know there isn't a great deal of choice but this kind of expereince makes me angry and feeling ripped off - please take some pride in your hotel and just give it a good clean
- Also Known As:
- Kilmartin Hotel Scotland