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“Pleasant hotel for a nice ski holiday”

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Family & Wellness Hotel Shandranj
Ranked #2 of 8 Hotels in Tesero
Certificate of Excellence
Budapest, Hungary
Level 6 Contributor
282 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
“Pleasant hotel for a nice ski holiday”
Reviewed April 3, 2013

A well located hotel - near the Latemar Ski resort in Tesero, offers avarege services, average quality... Rooms are equiped witt all you need-... just old furniture... all cheap... For a 4 star hotel we expected a bit more. The swimming pool is so small and the average density in small kids so high... not so easy to find a corner in peace. Restaurant is mostly buffet, with good quality food and kind service. Waiters really do care of you. But not in the bar. Here you may wait even 20 minutes without being noticed or getting your drink... Parking is not so easy: when it is snowing nobody cares of cleaning the place: it is a real issue to "climb" the hill of the parking place with your car... To eneter in the garage is totally impossible. But as sun is always coming after snowing - it will certainly clean the place in a few hours.
Internet is free, but you have to ask again and again for password... and the speed is not what you expect...

Room Tip: Ask a room in the main building, No 1. Otherwise you have to walk in a long corrior and climb severa...
See more room tips
  • Stayed March 2013, traveled with family
    • Value
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Helpful?
Thank Kito9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelTrentino, Direttore at Family & Wellness Hotel Shandranj, responded to this review, April 15, 2013
Dear Kito9,
we are happy that you had a pleasant stay at Hotel Shandranj, for your winter holiday!
All your suggest will keeped in our attention, to improve the quality for our guest.
Hope to see you again next winter!
Evelyn & Team Shandranj
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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975 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Any
English first
Prague
Level 3 Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed February 25, 2013

Nice, well equipped hotel, close to Pampeago ski resort. Well accessible by car from Brennero motorway. Rich breakfast and dinner buffet. Dinner selection from local specialties. Lobby bar with tile stoves, heating the whole space.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mmila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelTrentino, Direttore at Family & Wellness Hotel Shandranj, responded to this review, April 15, 2013
Dear Mmila,
we appreciate your flattering words: we need it from our guest!
We hope to see you soon again, for your next holiday in Val di Fiemme, at Hotel Shandranj
Evelyn & Team Shandranj
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reykjavik, Iceland
Level 3 Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 18, 2013

Overall, this is a fairly good value hotel. Downside, poor internet connectivity and if skiing, you have to use a bus which surprisingly does not bring you to the slopes until 9:00 in the morning, half an hour after the opening of the lifts. The ski area is average for good skiers but average+ for beginners. As in most public swimming pools, a head cap is compulsory (not sure why) but soap is not even available in the shower room prior to entering the pool.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arnar S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelTrentino, Direttore at Family & Wellness Hotel Shandranj, responded to this review, April 15, 2013
Dear Arnar,
many thanks for your review: the opinion of our guest is very important for us!
Internet connectivity was improved and now it is better, and also free of charge!
The skibus service, that is usually very good, will start earlier next winter: for sure all our guest, also the early morning skiers, wil be happy and satisfied.
Next winter, we propose many renovated rooms: your holiday in Hotel Shandranj will be exiting!
Waiting for your soon be back in Hotel Shandranj.
Evelyn & Team Shandranj
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Bydgoszcz, Poland
1 review
Reviewed January 12, 2013

I was in this hotel 3 times already and tomorrow I'm gonna go again! It's a great, family hotel, with nice staff, excellent location and delicious food. The only problem for me and my family is paid Wi-Fi, which we need for work. If it was changed, the hotel, in my opinion, would have gained a lot and the stay would be really ideal :)

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kasia_P412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelTrentino, Direttore at Family & Wellness Hotel Shandranj, responded to this review, April 15, 2013
Dear Kasia_P412,
we are very happy, that you could enjoy a nice stay in our house!
Opinion of all our guest, particularly usual guest, is very important for us.
We are pleased to inform you, that we have free WI FI conncection now, in the whole hotel.
We are happy to follow our guest wishes!
Waitign for you soon
Evelyn & Team Shandranj
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kortessem, Limburg, Belgium
Level 5 Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed July 23, 2012

last year ,my husband had a very bad ski-accident !!It was the last day of our holiday and we were already checked out.The staff,receptionist and EVELINE and Alberto carried for our family and did everthing to help us,We had a beautiful and very nice vacantion and were this year again there with all the family and this time we enjoyed the wellness and it was SUPER,Thank you Eveline and co it's always a pleasure to come to Tesero !! For us , after the 6-th stay , it's still a perfect hotel , it's like coming home !! Jan , Sonja & kids Van Langendonck

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Sonja D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelTrentino, Direttore at Family & Wellness Hotel Shandranj, responded to this review, August 24, 2012
Dear Sonja D!
Many thanks for your opinion concerning your stay in our house: We appreciate very much!
We are always very happy when you come back with your marvellous family: it's a big fest for all of us.
A big kiss to you all.
We are waiting for your next holiday in Hotel Shandranj
Evelyn and Team Shandranj
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Krakow, Poland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 19, 2012

I spent in this hotel my winter holiday .I can say that was beautiful and unforgettable time for me and for my family.I can't forget this friendly atmosphere and the staff who was very professional and friendly for everybody.Everything was perfect and ideal!
But always the most important are people.I'm impressed by the staff of Shandranj Hotel.I'm impressed by Dolomites and the Italy music.This excelent atmosphere warmed my heart.
I recommend this hotel for everybody .

Room Tip: Suites are ideal for families
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  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 686Mariola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelTrentino, Direttore at Family & Wellness Hotel Shandranj, responded to this review, May 1, 2012
Dear 686Mariola,
many thanks for your review.
We are very happy of your plaesant stay in Hotel Shandranj.
Waiting for you next winter: there are many other excursion that you would have the opportunity to appreciate!
Evelyn and Team Shandranj
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prato, Italy
Level 4 Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed September 10, 2011

We were in Tesero for a cultural event and chose the hotel based on its convenient location. This is a big hotel with all the advantages and disadvantages that go with the size. I would've loved an all wood decor in the room (a "superior") and was disappointed with the old & drab furnishings, dated bathroom with peeling wall above the shower (I had just stayed in a fantastic 4 star in Sicily with top of the line shower and jacuzzi), and tired carpet (it smelled as if they used a ton of fabric deodorant on it). Online the suites look as if they do offer a newer look, so I hope the rest of the rooms will eventually follow. As of now, I would not go back. Also, although the hotel is in the mountains and the staff insists it's quiet, the room was badly sound proofed and noisy just on account of the kids waking up and going to bed in screaming fits every day (forget going to bed early or sleeping late).
However, I want to mention that all of the staff we encountered (including the cleaning staff) were hard working, helpful and friendly.

  • Stayed September 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Debra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelTrentino, Direttore at Family & Wellness Hotel Shandranj, responded to this review, October 30, 2012
Dear Debra,
we are so sorry, that your holiday at Hotel Shandranj, was not in line with your expectation.
Our guest usually love the fantastic location of our house and appreciate the high level of the service we are able to provide. All our staff is professional and nice to our guest.
It's true: we are a big house, but the atmosphere you can have is really great.
We have new very nice suites as well as very simply rooms.
The price in the simply rooms is very competitive, but with a small extra charge our guest are able to get the suites.
We are now planning a complete renovation of a big part of our rooms: for next summer we will propose our new fantastic rooms.
Every year we spend a lot of money to renovate a part of our house: for sure you will remember our marvellous panorama restaurant as well as our beauty.
Thanks for your suggest and if you will give us another chance, we will appreciate it
Best regard
Evelyn & Team Shandranj
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Family & Wellness Hotel Shandranj

Property: Family & Wellness Hotel Shandranj
Address: Localita Stava 36, 38038 Tesero, Italy
Location: Italy > Trentino-Alto Adige > Province of Trento > Tesero
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 8 Hotels in Tesero
Price Range (Based on Average Rates): $
Hotel Class:4 star — Family & Wellness Hotel Shandranj 4*
Number of rooms: 86
Official Description (provided by the hotel):
Family & Wellness Hotel Shandranj is located in Val di Fiemme, nestled in the picturesque Val di Stava. Ideal sport and relax holiday destination for family, in winter as well as in summer. Close to the ski lifts of the Ski Center Latemar Pampeago - Obereggen and cross-country trails of Lavaze or Lago di Tesero, for children and adult ski holiday in Trentino. Holidays in the mountains with family-friendly activities, walking, hiking, trekking, mountain biking, rafting in Val di Fiemme. Relaxation and wellness at the spa and wellness center with saunas and massages to suit all tastes. Gourmet and tasting holiday with typical cuisine of Trentino - Val di Fiemme, with tasty and traditional dishes. Always available gluten-free food and special food for intolerances. ... more   less 
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