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Arabella Alpenhotel am Spitzingsee
Ranked #1 of 3 Hotels in Spitzingsee
Certificate of Excellence
Reviewed July 29, 2014 via mobile

Stunning location in the Bavarian alps. We went as a family with 6&7yr old girl and boy. All very child friendly, spa is great for adults and kids. Locally lots of walking with chairlifts and good playgrounds and facilities in nearby Schliersee
Worth paying a bit extra for Lake view.

Stayed: July 2014
Thank Chrismorrison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter K, Geschäftsführer at Arabella Alpenhotel am Spitzingsee, responded to this reviewResponded August 4, 2014

Dear Chris, many thanks to you for writing these comments on Tripadvisor! We are glad you could enjoy your holiday trip and your time spent in our hotel. Thanks for recommending us!!
Best regards, Yours Peter_K./ General Manager & team

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Reviews (447)
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33 - 39 of 447 reviews

Reviewed May 26, 2014

5 star accommodations, 5 star service & staff, 5 star food (kudos to Chef!), 5 star scenery, 5 star spa, 5 star everything! And we've traveled to China, San Francisco, Seattle, NYC, the Rockies, the Smokies, Paris, Austria, Strasbourg...more. We selected the Arabella on advice of my sister who is a corporate pilot and has traveled to 93% of the world's countries. This is her favorite place to stay. It is now also our favorite place. Excellent in Every category - Highly recommend. Thank you to all who made our stay our best ever.

Room Tip: We stayed in a lakeview room - the room was very comfortable and spacious, and the view was spectacu...
  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank honorgrad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter K, Geschäftsführer at Arabella Alpenhotel am Spitzingsee, responded to this reviewResponded June 3, 2014

.... wonderful, thanks so much for so much praise!! Nice to hear - and we are very glad you enjoyed your stay with us so much. Hope to see you one day again - best regards from all team members, Yours Sincerley Peter_K./ GM

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Reviewed March 30, 2014

We have stayed in the hotel as well as have come here several times on day trips. The hotel is in a beautiful location directly on the Spitzingsee surrounded by mountains. The hotel is very nice with good restaurants and an indoor pool and wellness area. In nice weather it is wonderful to sit out on the outside patio of the restaurant, taking in the views and sunshine. Definitely the best place to eat and stay in the Spitzingsee area.

Stayed: March 2014, traveled with family
Thank Frau B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter K, General Manager at Arabella Alpenhotel am Spitzingsee, responded to this reviewResponded April 3, 2014

We thank you very much for your comments so positive - great! Hope you come back soon - best regards from all our team members, Yours Peter_K./ GM

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Reviewed February 22, 2014

Spectacular location. Rooms overlook lake and sourrounding mountains.
Lots of activities available no matter if summer or winter.
Possibilities from business conference to family vacations. Great food. Breakfast buffet is lovely.
Pool and wellness center!
Staff a bit stiff; appears slightly arrogant; could be more genuine.

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sybille C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter K, General Manager at Arabella Alpenhotel am Spitzingsee, responded to this reviewResponded February 25, 2014

Dear Sybille, many thanks for your positive rating - we are happy about that. Thanks also for your hint on employee friendliness - we'll follow up on that. In hope you will return one day to our hotel - best regards & greetings from all team members, Yours Peter_K./ GM

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Reviewed December 15, 2013

Hotel is amidst a naturally beautiful landscape. Equipped with all 5-star facilities and a reasonably good spa.
Surprisingly though, service attitude in staff is average. Needs a bit grooming.
Restaurant, rooms, pool, gym.. All very good and well kept... However, customer orientation in staff needs grooming.

Stayed: December 2013, traveled on business
1  Thank Hardevi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter K, General Manager at Arabella Alpenhotel am Spitzingsee, responded to this reviewResponded February 3, 2014

Dear hardevi, thanks a lot for your comments on tripadvisor. We are glad you were pleased at your last stay. What a shame however, you were not satisfied with our service orientation. Most of the time, we get especially high ratings on that point. It would be very helpful to us, you could describe the situation more detailed, so that we can follow up on it as well. Nevertheless, we hope we can meet you again one day here at Lake Spitzingsee. Once again – many thanks & best regards, Yours, Peter_K./ GM & team

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Reviewed November 28, 2013

Solid 4 star experience. If you are traveling with infants, be aware that rooms in the main building have no elevator. That means several flights of stairs with strollers, luggage etc if your room is on a higher floor. Rooms are nice, mattresses so so. King bed does not exist, it means to twins side by side with a big crack in the middle (probably due to very catholic customs in Bavaria :-)). Very nice restaurant with great food. Great pool, sauna & wellness center with lake view. Internet access: unsatisfactory. Reason: no option for longer duration wifi access package. One needs to purchase a coupon with access code for maximum of 24 hours for. 9 Euro.(allows 2 devices). Have been kicked off many timed and forced to re log in using the code. If you have 2 iPhones , iPad and laptop you better decide which device gets wifi and which does not. Compared to access fees in 5 star hotels in Munich where most hotels start to include wifi access in room fees, this leaves a lot to be desired. Why not charge 20 Euro more for the room and include wifi access for 3-4 devices per room. I would not mind and it saves the hassle of running to the reception desk, buying a coupon, entering codes, re- enter ten times after you are being kicked-off.....where is the hidden camera? Convenience, please! Would love to pay for it, seriously! Please also help hotel guests with their luggage, even if they have already paid up and leaving the hotel. A little gesture that would result in more return customers.

Stayed: November 2013, traveled with family
1  Thank Jochen2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter K, General Manager at Arabella Alpenhotel am Spitzingsee, responded to this reviewResponded December 4, 2013

Dear Jochen,
thanks a lot for your evaluation of our hotel services at tripadvisor. We are glad you enjoyed your stay, even with some shortcomings. Your proposal for a wifi-package-rate we have implemented already - guests can choose also a 5-day-wifi-access for € 25,-. We hope to see you again soon, next time with better conditions for a perfect holiday stay at our resort. Greetings from all team members, Yours, Peter_K./ GM

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Reviewed November 9, 2013

Beautiful location for a nice hotel with very polite and proactive service. The food is very delicious and worth angry, same applies for the large breakfast buffet.m
The rooms are quiet and have a very nice lake view. The location offers various leisure activities in the open air for nature lovers and trekking fans, in winter even for snow and skiing fans. The hotel offers an extensive spa facility that I was not able to test, but maybe the next time.

  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank andie6931
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter K, General Manager at Arabella Alpenhotel am Spitzingsee, responded to this reviewResponded December 2, 2013

Dear Andie, lots of thanks for your review - nice that you had a good time and yes, we are looking forward seeing you again soon, hopefully. Until then, take care and best regards from all of us, Yours Peter_K./ GM

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Additional Information about Arabella Alpenhotel am Spitzingsee

Address: Seeweg 7, 83727 Spitzingsee, Bavaria, Germany
Phone Number:
Location: Germany > Bavaria > Upper Bavaria > Spitzingsee
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Spitzingsee
Price Range: $191 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Arabella Alpenhotel am Spitzingsee 4*
Number of rooms: 120
Official Description (provided by the hotel):
Currently closed for renovation. Will re-open on 05/05/2011 ... more   less 
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Also Known As:
Arabellasheraton Alpenhotel Hotel Spitzingsee
Arabellasheraton Alpenhotel Schliersee
Arabellasheraton Alpenhotel Hotel Schliersee

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