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All reviews sea fans the gap st lawrence gap happy hour ocean side an umbrella rum punch bars and restaurants the penthouse per day small fridge fish cakes bottle of champagne the location is perfect coffee maker cleaning staff ground floor
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Reviewed 2 weeks ago

If you have booked here, be reassured that it is a good hotel and you will enjoy it. We stayed in a room on the "land" side with pool view and it was large, quiet, clean and comfortable. The room and other facilities are showing their age so think "functional" rather than "stunning" and if you are OK with that you will be fine. We had a bit of noise one afternoon/early evening from a soccer game going on in the adjacent town centre but it did not go late enough to be a problem. We were warned about noise from karaoke but were not bothered by that in this room. The location is great, on a smallish crescent shaped beach with white sand. Red flag for swimming all 3 days there but we felt safe to wade and play in the waves, and it was fun to watch surfers. Beach chairs are included and we could always find one. Happy hour was good value and they have the best rum punch I've ever tried! We did not take breakfast (or other meals) as we found it expensive, the menu looked uninspiring, and the restaurant (although beachfront) was quite plain. However there are plenty of dining options within easy walking distance. It is a fairly easy walk to the Hastings area and a long but possible walk to Bridgetown, and it is also easy and cheap to use the "$2" shared taxi services. Unfortunately, we were disappointed with the communication around booking and billing. We booked 9 months in advance and requested a quiet seafront room (it was NOT promised to us, but neither were we told it wouldn't be possible). When we arrived we were given a very noisy (right above the bar) seafront room. Rather than immediately offer us a non-view room at a lower price, the desk staff basically implied we had to take what we were given. We were subsequently told "all the quiet seafront rooms are booked a year in advance", which is information I felt should have been shared before we made the booking. There was additional confusion as the deposit taken and shown on the hotel records did not match what they stated in their email confirmation (when I got home I was able to confirm that their records were correct and their email was wrong, but it was a source of anxiety for us during our stay). Ultimately this was resolved and we were satisfied with the quiet non-seaview room at a lower rate but it was not handled as smoothly as I would have expected. Ultimately we enjoyed our stay and I have given feedback directly to the hotel with suggestions about being more transparent with communication both before and during the stay. This would have been a 4* review except for these issues which did impact our experience.

Room tip: you have to choose "seaview" OR "quiet" you can't have both. There is late night karaoke 2 nights per week
Date of stay: January 2020
    • Value
    • Sleep Quality
    • Service
1  Thank cantravnut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReneeBarbados, Manager at Infinity on the Beach, responded to this reviewResponded 2 weeks ago

Thank you for your comprehensive review and your kind comments about your stay.

We aim to communicate clearly the many aspects of your stay with us as we wish all of our guests to be as informed as possible. We are sorry that we failed you in this regard. We have only four superior ocean view rooms in the property and it is our most popular room category. This is due in no small part to its beautiful ocean views from the balcony and its location facing right onto the stunning Dover Beach. Two of these rooms are on the western side of the property and two on the eastern side, which is close to the Dover facility where karaoke sessions are held and also located over our bar. At the time of your booking our team would have communicated that the room request to be on the "quiet" side of the property was noted but that we would not be able to guarantee it. While we do not guarantee requests for specific room assignments, I can assure you that our reservations team works hard, down to the day of arrival, to try to fulfil them. This means that even if the request was not available at the time of booking, as we carry out our checks prior to arrival it will be honoured if it has become available. Even if it cannot be fulfilled on the day of arrival but can be facilitated during your stay, we also present this option. Sadly, in your case, it was not possible to fulfil your request for a room on the western side of the property in this room category. We try to be as transparent as possible in all of our communication as we believe that an informed guest is a happy guest. We will use your feedback in our efforts to continually improve our service.

We are pleased that there were other aspects of your stay that you found enjoyable and we certainly hope that we will return so that we can improve on this experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

I requested a low floor, beach side and got room 116 which was perfect, thank you. When we come back I will ask for that room again. The bbq was a bit expensive but would have liked to have done it. The food & drinks in hotel was generally expensive (except for Happy hour) compared with the bars and restaurants nearby. But we would stay at Infinity again. Thank you to all staff for a fabous holiday.

Date of stay: January 2020
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank Sandra J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReneeBarbados, Manager at Infinity on the Beach, responded to this reviewResponded 2 weeks ago

Thank you for this fabulous review.

We are so happy that you enjoyed your stay with us and your room. While we do not guarantee specific room requests we try very hard to ensure that our guests are happy and so look forward to your booking and to hosting you again.

St. Lawrence Gap has a range of dining options. There is everything from street food and vendor markets to fine dining; something for every taste and budget. When reviewing mid range restaurants in the area, our prices are usually very comparable. We aim to offer great value for money and service for casual ocean side dining. We hope that you will give Sea Fans Beach Bar and Restaurant a try on your next stay.

It was our pleasure to have you. See you on your next visit!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

We have just returned from infinity on the beach,what a superb hotel, everything from the room, food, staff and amazing beach. We chose Infinity for my 60th birthday celebration and it was so lovely to arrive to a bottle of fizz and balloons in our room. Thank you for making our stay so enjoyable. We are definitely returning next year

Date of stay: January 2020
Trip type: Traveled as a couple
Thank Wintersun21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReneeBarbados, Manager at Infinity on the Beach, responded to this reviewResponded 2 weeks ago

Thank you for this fantastic review.

We take seriously the business of giving our guests a wonderful stay. We are so pleased that our great location, on Dover Beach and in the heart of St. Lawrence Gap, our friendly service and tasty food met your expectations.

We really hope to be able to welcome you back to Infinity on the Beach.

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Reviewed 3 weeks ago

Friendly service, always happy to help, clean, noticeably working hard to improve in all areas! Could relax some rules e.g. 1 coffee refill at breakfast. Would improve attendance at buffet meals if prices were better, thus greater efficiency and more drink sales?

Date of stay: January 2020
    • Value
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Review collected in partnership with this hotel
Thank melmellowship
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReneeBarbados, Manager at Infinity on the Beach, responded to this reviewResponded 3 weeks ago

Thank you for this very kind review.

We are so happy that you enjoyed our service. Our breakfast meal plan includes coffee and one refill and we truly wish this could be unlimited; however, it is not presently a viable option for us to offer to our guests. We assure you that we seek to offer great value for money in all areas as it is one of the reasons people choose us.

We hope you will return soon for another stay with us at Infinity on the Beach.

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Reviewed 3 weeks ago

I loved my time at Infinity on the Beach! Great accommodations, food, bar, staff. Infinity is on the beach with pools. I would recommend this property for a great stay! I will definitely be back for another visit!

Date of stay: January 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank annemathis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReneeBarbados, Manager at Infinity on the Beach, responded to this reviewResponded 3 weeks ago

Thank you. We love this great review.

It was truly a pleasure to make your time in Barbados enjoyable and we look forward to welcoming you back.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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