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All reviews sea fans the gap st lawrence gap ocean side happy hour an umbrella rum punch bars and restaurants the penthouse mini fridge per day fish cakes the location is perfect bottle of champagne coffee maker the ground floor cleaning staff
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Reviewed 1 week ago

Hotel itself alright.

Catering staff very, very, slow. It took 50 minutes to get a crossaint for breakfast. This was the case for dinner too. We ended up eating at some of the restaurants down the road instead which is a shame as there was 12 of us and this money could have benefited the hotel.

Front desk staff very kind and welcoming, cannot fault them at all. Keep up the good work there.

Date of stay: August 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Lorna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReneeBarbados, Manager at Infinity on the Beach, responded to this reviewResponded yesterday

Thank you for taking the time to share your experiences with us.

We would have loved to have provided you with more than an average stay. We have checked our records of your dining with is and on the morning the order of toast and a croissant was made, it does appear that our service delivery standard was not met. Although our total time elapsed does not match yours we agree that the process should have been shorter. We sincerely apologise for this.

We hope that the other aspects of your stay will keep us on your shortlist of hotels to consider if you are returning to Barbados. We assure you of our total commitment to providing great service to our guests and would love to welcome you back.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago

Clean, friendly and everything you need for a great vacation! The staff is very accommodating and friendly. You can walk to bars and restaurants from the hotel. The gym is just enough to get a vacation workout. It has weights, treadmill and step machine and bike. Two outdoor pools that are well taken care of.

Date of stay: August 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank curtrx2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReneeBarbados, Manager at Infinity on the Beach, responded to this reviewResponded yesterday

Thank you for this outstanding review.

We are especially glad you enjoyed our gym facility, which packs just enough punch to keep you in shape after all the other vacation activities.

We hope to see you back soon for another completely fulfilling stay with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

Been staying here every year for the past 6 years, amazing location, amazing staff. The rooms are comfortable with everything that you need. All the staff make us feel so welcome year after year. Beach is amazing too

Date of stay: August 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank emmaager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReneeBarbados, Manager at Infinity on the Beach, responded to this reviewResponded 2 weeks ago

Thank you for this excellent review.

You are so welcome year after year. We feel like a part of your family.

We hope to welcome you home next year.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Not a good experience, was very uncomfortable with the airflow of the AC unit for example. Food at the hotel was not very good. Didn't get the taxi to take us back to the airport timely because the desk attendant did not scheduled our pickup as pre-arranged the day before.

Date of stay: August 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank gregorylovell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReneeBarbados, Manager at Infinity on the Beach, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to share feedback on your stay.

We are sorry that your stay with us was not comfortable. We always hope that guests will raise these concerns during their stay as often the challenges they face are infinitely solvable. For example, we may have been able to place you in another room with a differently positioned unit to ease your discomfort.

In checking on your concerns regarding the taxi it appears that it was booked as you requested. I am not sure where the issue came about as the taxi driver said he was on time and that no concern was raised with him. We regret any dislocation but can assure you that everything was arranged as you requested.

We hope that you will give us another opportunity to host you. We would love the chance to improve your experience and to welcome you back to Infinity on the Beach.

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Reviewed 3 weeks ago via mobile

Hi tried to write review earlier stayed here until 23 August 10 nights fantastic second time here booki g for next August. Renee should be sonpround of all her staff restaurant reception housekeeping waitresses Wayne on beach everybody all so nice. I fractured my foot on way to Carlisle beach and all staff were excellent helping me pointing out what clinics to go to any every day all asking f how I was security men everybody what a great team love u all back next August would love to meet renee manager to congratulate her on all staff members can we please have room 312 again

Date of stay: August 2019
Trip type: Traveled with friends
2  Thank Compass30390210543
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReneeBarbados, Manager at Infinity on the Beach, responded to this reviewResponded 2 weeks ago

Thank you for this outstanding review.

There are many people that work in this exciting and challenging industry and I am blessed to work with some of the best of them. Thank you for acknowledging their efforts.

We cannot guarantee but we always do our best to meet our guest requests.We definitely enjoyed having you and look forward to welcoming you back for another great stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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