Our room was not available when we arrived, and was still not available 3 hours after check-in due to maintenance issues. While this caused us considerable worry the first night, the hotel did a stellar job moving us to a different room/category and promptly refunded us the difference in price. Truth be told, we actually ended up enjoying the ground floor room better than our original room category. We had a walkout 30 yards from the Ocean.
The hotel was very clean, the staff was fantastic. We'd like to thank Lennelle, our waitress at the buffet for a great evening, Desiree for her comedy / local hot spot recommendations, and Sabrina for truly top notch drink service on the beach.
This is a quieter hotel and was perfect as we were travelling with friends. We enjoyed the nightly entertainment, Virgo was great.More