The perfect introduction to Barbados! Our very first trip to the Caribbean. 15-23rd august 2014
We arrived and were given room on first floor. Did not like it so asked for room change to ground floor which they did and was perfect. We were not facing the pool but slightly on the side so gave us extra privacy for a ground floor room which we appreciated - our room 106. If we return that is the same room I will ask for!
The service was wonderful. They go out of their way to give you a good holiday experience. The food was fantastic, drinks great ( I'm not a heavy drinker but enjoyed the cocktails rum punch etc.) they looked after my son very well who has dairy allergy. Everything seemed like "no problem".
They did take long to serve hot drinks like tea or coffee - seemed like they waited for kettles to boil, if so, such a place should have an urn with quick access to boiling water - ordering a tea in the aftn was my only frustration...it took Forever!
The hotel was a mixed bag - building wise. The reception area, restaurants, pools were all great. But when you came into your bedroom - it was shabby. Our toilet tank was cracked. The showers flooded the floor area because they simply had not put adequate screening - I highly recommend all the showers have a curtain you can pull across. The cleaning staff cleaned the room on a daily basis which was great but because there was rust, cracks etc the room always looked shabby.
Our patio area needed a clean everyday because of the sand but it was not done regularly enough, maybe once or twice in our whole stay.
The location on the beach was good for us because we find the tranquil beautiful beaches boring. We need waves, this place was good for that. Their water sports centre was good - loved Captain Sam and his team, quite some characters. I wore jelly shoes to keep safe and secure in the sea. My husband didn't and got caught on the coral sea bed a few times. I would highly recommend wearing the shoes at all times as it is deceptive with all the sand but there is still plenty of rock underfoot.
The location is good, plenty of local restaurants nearby but you do not use in this all inclusive becos food is great.
Their 3rd restaurant was set up to be a classy dress up restaurant. I did not enjoy the food maybe my poor selection - ev was too creamy. We had started eating when the waitress saw my footwear. While I was eating She came up and said it was not of the standard - my footwear looked like slippers because there was no back strap but they cost me £40! We didn't repeat this restaurant as the food in the other two was far better and I didn't take any shoes with a back strap.
We had a great holiday at this place, I just hope they have refurbished the rooms by the time we hope to return.
- Official Description (provided by the hotel):
- "A vibrant blend of contemporary style and informal elegance." A truly magnificent all-inclusive property of 161 rooms situated on a glorious stretch of the south coast of Barbados. Turtle Beach Resort uniquely combines contemporary style, informal elegance, lively atmosphere and a superb range of facilities suitable for all ages, including a supervised kids Club (for children aged 4-12) setting new standards for all-inclusive holidays to the Caribbean. Complimentary WiFi. ... more less
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- Also Known As:
- Turtle Beach By Elegant Hotel Dover
- Turtle Beach Barbados
- Turtle Beach Resort Barbados
- Hotel Turtle Beach
- Turtle Beach By Elegant Hotels Barbados/Dover