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Turtle Beach by Elegant Hotels
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Reviews (2,840)
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Reviewed February 20, 2013

My mum and I recently returned home from 10 nights at Turtle Beach Resort. It was amazing experience, the resort was outstanding, the waiting staff could not do enough and so friendly!

Captain Sam and his crew at the resort make you feel so welcome, they are absolutely amazing people, they go beyond the call of duty everyday just to please ..... Mum and I can not thank then enough ... But we have come away from our holiday having made some truly good friends...

Room Tip: If you smoke I would request a ground floor room !!
  • Stayed: February 2013, traveled with family
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2  Thank Debbie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 20, 2013

I have recently returned from a two week all inclusive package at this hotel. The food was very good for an all-inclusive and the staff were very friendly, helpful and in the main efficient. The watersport team too were excellent and couldn't do enough for you. The only thing that I would say about this hotel is that it's great if you are looking for a quiet and relaxing holiday but if you want something a bit more in the evening I probably wouldn't recommend it. The evening entertainment is ok but because it begins at about 8 o/c, when most people are in the restaurant having their meal, it generally finishes at about 10pm. After that it's quite dead. Unfortunately the bar area isn't particularly inviting should you decide to stay on for a drink. Although there's a large courtyard there are only about six tables which tend to be occupied by smokers because they are unable to smoke in any of the buildings, so, before 10 pm it's virtually impossible to get a seat outside and after the entertainment has finished everyone presumably goes up to bed. So as I said, a good place to go if you want early nights but not if you want a bit of life after 10 o/c.

  • Stayed: January 2013, traveled with friends
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8  Thank SharL1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2013

What an excellent hotel, could not fault it if I tried. Staff are exceptional, from reception to bar staff to restaurant staff. The watersports team ( Ricky, Sadio, Anthony and crew) made our trip even more perfect, always there to help and telling us where to go for what we needed. Going away with a 20 and 21 year old I thought they would be a bit bored, thanks to the team there was not a dull moment, Captain Sam you have great staff ! Perfect location right on the beach,stunning! Walking distance to the Gap for bars and clubs and easy reach for any excursions. Oistins is a must on a Friday night for fresh fish and watching the dance offs! As is swimming with the turtles. Beautiful Island. The best holiday we have had so far as a family, we all wanted to stay and will definitely return!

Room Tip: Ground floor pool view were perfect, right next to beach.
  • Stayed: February 2013, traveled with family
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3  Thank justLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2013

For a first visit to this island, it was a good one. The hotel was nice and large in size and the food was quite good (this was an all-inclusive). The property was well-kept and generally very nice. We really liked the variation of the nightly entertainment and proximity to the beach! The waters were very rough, so much so that we had to stay out of the water for one day, so don't expect that still, pool-like ocean that you see in pictures! Due to the location of the property, I don't think that the seas are ever calm---go farther north for that. The staff was cordial and served us well.

Room Tip: Location, location, location. Any room facing the ocean is always spectacular---ask for one.
  • Stayed: October 2012, traveled as a couple
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3  Thank PerrWils
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2013

This was our second stay at the Turtle Beach (first 2011) and it will not be our last, providing outstanding value for money throughput our 11 night “all inclusive” holiday. Following the long transatlantic flight, the short taxi transfer, welcoming staff with a selection of cool local drinks in the spacious entrance, professional front desk check with the dinner reservation for that night, made for a very appreciative and welcoming end to a long and tiring journey. We were delighted with our Sea View room being spacious, clean and just right providing a great view of the beach and welcoming deep blue sea. Everything thereafter for us just got even better, with the room service, quality and presentation of food at all restaurants making for a very relaxing and enjoyable holiday. In particular the beach Waterfront restaurant is excellent, being very convenient and relaxed for a light salad snack or choices from a variety of Caribbean style dishes. Additionally the evening A la carte meals in the Chelonia restaurant were first class, being right up there in presentation and quality with many of the more expensive local restaurants. One of the key ingredients to the success of any hotel is the staff and here the Turtle Beach must rate very highly. All, be they chamber maids, cleaners, gardeners, maintenance, restaurant, bar staff, Captain Sam and his beach team proving all sorts of activities and gentle control of the area, front of desk help and advice were all so friendly and accommodating with nothing being too much trouble.
I have some difficulty understanding the negative reports on this Hotel posted on this WEB site. I can only assume drafters are not familiar with “Caribbean Culture” which is a shame as the Turtle Beach has it all and delivers real value.

  • Stayed: February 2013, traveled as a couple
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6  Thank Richard A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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