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“Absolutely Great !”

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Turtle Beach by Elegant Hotels
Ranked #1 of 4 Hotels in Dover
Certificate of Excellence
Reviewed July 12, 2011

My wife and I came here just for 3 days and 4 nights for our 20th Wedding Anniversary. This was equally one of the best places we have ever stayed at. We have never been to Barbados before, but we are well travelled both with and without our children and are more accustomed to fine and boutique hotels. We chose all inclusive as our break was short and we just wanted to chill in the sun, eat good food and relax. WE CHOSE WELL; this hotel was exceptional. The staff were amazing and could not do enough for us. Fine dining, a la carte and buffet were as good as each other. The beach was to die for. The room was oversized and 'sugery clean' as there was nothing more we could have asked for. I could sit and name all the staff and how they looked after us but they are all as good as each other; every one knew if was our Anniversary and we were reminded on a hourly basis !

Sure there are more expensive and more luxurious places to stay, but on on the basis of the level of service, the amenities, the beach, the food, the room and just the whole package of this hotels makes it more than the stars it was awarded and worth every penny it charges. The bonus being you can chill for dinner in a t-shirt or dress for dinner if you wanted to. Some other hotels on the island expect you to dress for a snack, something that I like to decide on, and not at the discrection of hotel rules.

There was no 'attitude' at this hotel. You were a paying guest and as such were treated with uttmost respect from the porter to the maitre'd and from room maid to beach attendant. The guys on the beach set up your beds, gave you your beach towels and brought you drinks. Everything is an acceptable walking distance in the scorching Barbados heat and even the little extra's you ask for can be arranged without issue.

Ignore the bad reviews of Turtle Beach; if your expecting Sandals or Beaches All inclusive at Butlins prices, then you'll be dissapointed and suggest you spend more money at these places rather than give bad reviews to a hotel that is more than you can expect for your money. Sure.........everyone can sit on the W.C and moan about a cracked tile in the bathroom, but that's just petty. Turtle Beach gives you back a lot more than you paid. Those who complain but dont credit should not have an opinion.

I spent the morning of my 20th Wedding Anniversary on my ocean front balcony eating smoked salmon and crispy bacon for breakfast and washing it down with champagne listening to the sea and already smelling the aroma of BBQ being prepared for lunch. I asked for my wife to get some flowers lef for her whilst we were at the beach and not only did she get a fabulous bouquet, she got a card and ALL THE STAFF SIGNED IT - INCLUDING THE CHEF.

Everyone at Turtle Beach deserves a compliment, especially Crystal at the front desk and Sherrie-Ann for dealing with the suprises for my anniversary.

Sam, Kirt and Jermaine and the rest of the boys on the beach. Hail mi Idrin.

Room Tip: Pay that little extra and get an Ocean Front room
  • Stayed: July 2011, traveled as a couple
    • Value
    • Sleep Quality
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14  Thank n2oxide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,853 - 1,859 of 2,695 reviews

Reviewed July 12, 2011

My boyfriend and I just returned from an excellent stay at Turtle Beach. It was our first time to Barbados and we found the island to be beautiful, safe, and very welcoming.

Turtle Beach exceeded our expectations in so many ways, and I would highly recommend the resort.

Check-in Process: We arrived at the resort probably around 2:30 PM and were immediately greeted by the bell-man and front desk staff. Rather than bringing us to the desk, they showed us to a couch in the lobby and gave us a rum punch to enjoy. Our room was not ready upon our arrival, so we were showed to the waterfront area of the hotel where we got something to eat while we waited. We were a little disappointed that our room wasn't ready when we got back from lunch, but it was well worth the wait! Although we only paid for a pool/garden view room, we were pleasantly surprised to be shown to a room in a private wing of the resort with an ocean view. It was beautiful! A few hours later, one of the staff members delivered a complimentary bottle of rum with some mixers -- another good surprise!

Food: We thought the food was good, not excellent. Both of us really enjoyed breakfast everyday. There were plenty of options -- omelet station, waffle making station, etc. The coffee was very good too! Lunch was always at the Waterfront restaurant, and we found the food to be average. They always had a wrap station, burgers, hot dogs, pizza, and I was pleased that there was always green salad available. The first night we arrived, we ate at the Chelonia buffet and didn't love it, so we had the remainder of our dinners at Asiagos and the Waterfront. Asiagos was great -- they really made you feel special there and the food was quite good. I usually tipped the servers there because the service was really exceptional. If you don't have children, I highly recommend skipping the buffet and opting for either the Waterfront or Asiagos. I should also note that this is the first all-inclusive resort where I found the house wine to be very good. I am a big red wine drinker and really enjoyed it at the resort!

Rooms: We were very pleased with our accommodations. All of the rooms at the resort have balconies, which was great. They were beautifully decorated, equipped with flat screen TVs, air conditioning, a mini fridge, ironing board, hair dryer and plenty of hangers! Housekeeping always did a nice job of cleaning the rooms.

Beach/Pool area: The beach was great. The waterfront staff were always so so helpful in finding you a chair and making sure you were comfortable. We made a visit to Crystal Cove one day and decided that we liked the beaches at Turtle Beach better. Turtle Beach is a rougher beach -- more waves, great for surfing, but also fun for swimming. At Crystal Cove, the beach is calmer, and I will also note that on the West Side of the island where Crystal Cove is, there was not nearly as much of a breeze as there was at Turtle Beach. We found it much more pleasant on our side of the island! Also, you should go to Barbados knowing that all beaches on the island are public. This means that people can try to sell you things. They can't come up to the resort property, but if you are sitting in the first row of chairs on the beach, beware. By the second or third day, we were more used to it and just said no thank you to everyone who walked by. They will try to tell you that they just want to show you some of their things, that you don't have to buy anything, but it's better to try to avoid that too. We didn't sit at the pool too often. The pools seemed more suited to families and children, so we preferred the beach. We did enjoy the pools at Crystal Cove better than TB, especially the swim up bar.

Staff: Excellent, excellent, excellent. We couldn't have felt more welcome and pampered on our visit. At meals, your glass was always full and finished plates were cleared promptly. The Waterfront staff were the best -- so friendly, helpful and they had lots of activities to offer.

We were so sad to leave Barbados, but hope to be back someday! If you decide to visit Turtle Beach, I highly recommend making a day trip to Crystal Cove. The resorts are pretty different, so it is worth it to spend the day on another part of the island. Rather than pay a hefty price for a cab, we took public transportation which was fine (and other $1 US dollar per way). I also suggest doing a day-time Catamaran cruise. We booked with Jammin' and it was the best day we had in Barbados!

Feel free to reach out with any other questions on our experience.

Room Tip: If you go during the low season, the resort may not be at capacity, so it will be easier for them to...
  • Stayed: July 2011, traveled as a couple
    • Value
    • Sleep Quality
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8  Thank EmilyL8487
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2011

We've just returned from a fortnight at Turtle Beach and really didn't want to come home. The staff at the hotel couldn't do enough for you and in some instances really went the extra mile. Sam and his watersports team were brilliant - letting everyone know what was on without being really pushy as we've experienced at lots of other hotels with family entertainment. My son even learned to surf in an afternoon with Ricky from the team and again all members were keen to help - one even went out to help my daughter surf when he wasn't even asked to!
The food was excellent and because they varied it between a buffet and a la carte at the different restaurants we didn't get bored. We did visit two of the other hotels in the Elegant chain and while they were nice, we definitiely think we picked the best for our family.
We hired a car for a few days and braved the signless roads! - quite difficult to navigate but as its a small island and the people are so helpful and friendly we never got lost. Andromeda gardens was a definite highlight - specatacular colours and a couple of trails to follow with lots of information - our 14 and 16 year old even enjoyed this visit! The tortoises at the wildlife reserve were wonderful to watch too. We did a lot of snorkelling up the west coast and saw all sorts of things including a spotted eagle ray just off the beach! The snorkelling at Carlisle Bay over the wrecks and with the turtles was unbelievable but the catamarans that stop here feed the turtles so it was pretty chaotic around them - better to go with a smaller charter and wait for them to leave.
Overall a tremendous holiday - one of the watersports staff said to my son when he said goodbye - remember when you come back you are now family! - maybe cheesy but from our experience, very Bajan.

  • Stayed: June 2011, traveled with family
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2  Thank wilsonsdbrk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2011

Having seen Antigua many years ago, We wanted to return to the Caribbean, after consideration and advice we settled on the all inclusive Turtle Beach Hotel. We were concerned that only going for a week might seem either too short or not worth the transit time and hassle.To try and minimise these we stayed overnight near Gatwick to be ready for the morning departure.This was well worth it. Everyone relaxed into "holiday mode" When we landed in Barbados it was blowing a gale and thunderstorm. This lasted for the next 4-5 hours. So arriving at the hotel our hopes for the week were somewhat reduced. The greeting (Rum punch, very friendly staff) and a good room helped restore morale. The evening buffet was also excellent. Despite the weather forecast for the week being mainly thunderstorms. We had a fantastic time. Ok it rained occassionally , but not surprisingly when it stops its hot. The sun was never far away and the cloud presented a welcome relief at times. The hotel facilities are very good. We enjoyed virtually sole access to new Tennis Courts. The Gym was also well equipped, but 2 out of 3 treadmills were broken ( and fixed within 48 hrs). This was more readily used. The pools and Beach are superb. The beach loungers were fantastically comfy,( and from walking and comparing to local hotels - way better than others. The internet cafe was a great boon, but naturally when it rained it was in high demand. The daily breakfast is superb, with virtually every desire catered for. The 3 restaurants advertised all looked excellent. We only managed to eat in 2 ( Waterfront and Chelonia) both were excellent, providing a wide range of choice and high quality food. The evening entertainment was varied , but obviously with a caribbean theme. Most were good , one ( fire and ice) were brilliant.
The most important comment though is that all the staff were superb. Nothing was ever too much trouble. That makes a massive difference to how you feel.
We had a sea view junior ocean room for 3. which had everything we needed and had a great view of the beach.
Outside we explored locally , ( Lawrence Gap etc) and booked a day on Tiami cruises, to snorkel with turtles and see a reef and associated fish. All done with the usual supplies of fresh food and local drinks. Bliss. But the best meal of the week was friday night at Oistins - the freshly barbecued fish was amazing! A definite must do.
Can't wait to go back.

  • Stayed: July 2011, traveled with family
    • Value
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8  Thank Dsjdoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2011

I just came back from a family vacation at this resort over the 4th of July weekend. It was two adults and three children (ages 4, 7 and 10). THe resort is okay but for an all inclusive, I was highly disappointed. First of all, they don't really have 3 restaurants. They have one specialty restaurant (kids have to be at least 12 years old to dine there) and a buffet restaurant. THe buffet restaurant is where everyone eats breakfast and lunch; at night, they add candles to the tables and call it a specialty restarant. I ordered room service while there and again, I don't mind the $15 delivery charge, but the food was terrible and took an hour to arrive. I was there for 4 nites and the last two nites, we dined at Pisces and another local restaurant which was great.
While the beach and pool are lovely, there is no wait staff on the beach so you have to constantly trek over to the bar to get a drink. ONe good thing is free Internet cafe. However, there is no entertainment like I'm used to at other Caribbean all inclusives where there is volleyball on the beach, local dances, the staff gets you moving, etc. They did however have a live band playing at dinner which was pleasant. The kids club was absolutely terrible. There were no kids there at all when I went to drop off my three children and the staff hardly seems active or athletic- it's like someone assigned them the job and while pleasant, their idea of creativity was having my kids play with the Wii which is hardly creative. I realize it was not going to be like the Club Med Kids Camp, but this was terible. The food is so so and neither restaurant is air conditioned so it's pretty hot morning and night when you are dining. Staff was polite but having been at all inclusives in Jamaica, Bahamas, Dominican Republic, Puerto Rico and Curacao, I was shocked because the prices are not cheap. Also, the overhead AC in the room is loud and the cold air blows right on your face all nite long. Overall, I was not impressed and won't be returning.

  • Stayed: July 2011, traveled with family
    • Value
    • Sleep Quality
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8  Thank CocoPlum70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2011

We were tired after a hectic weekend and decided to pay a visit to the spa at the Turtle Beach Hotel.

So, we decided to walk to the hotel. Obviously we knew that this facility is an all inclusive facility and would be outfitted with ample security but we were certainly not prepared for the service and attitude we received from the security officers at this hotel.

On approach to the guard/security booth at the entrance to this hotel, we stopped and kindly inquired if Spa services were available at the hotel. The security guard looked at us and he appeared "surprised" that we wanted to go to the spa.. As if though we didn't belong here... He asked us where we were staying, how long we were here in Barbados, why we wanted to use the spa and a couple of other questions.. After answering all his questions, he picked up the telephone and called someone and told them that he had two people outside who are asking about the spa.. We stood there patiently while he had this conversion with the person on the other end of the line.. After a couple of minutes he then gave us two visitor passes and said that someone will be out shortly to escort us to the Spa.. We said ok, thank you, pinned on our passes and proceeded to walk towards the hotel.. After a short stroll we were met by another man who we believe to be another officer who identified himself as the head of security on patrol that day.. He then asked us what we wanted and why we were here at the hotel.. We then again explained that we were interested in visiting the spa and seeing for ourselves what services were being offered.. This officer seemed surprised that we wanted to go to the spa.. He then took us upstairs to the lobby where he showed us to the front desk.. He loudly said to the front desk attendants that these two people want to find out about the spa.. The girl was very nice and looked for a brochure for the spa but didn't have any and kindly said that yes the spa is open and it is right across there and you should find something that you like.. We thanked her and started to walk in the direction pointed out to us.. While walking we then heard the security officer who escorted us saying to the front desk attendant "what if they go into the rooms or something, what them really come here for...", we were appalled and felt so embarrassed and looked back at him and the attendant and we could see that the girl at the counter felt badly for us by what he said.. We then pulled ourselves together and said "we're not gonna create a scene but gonna go to the spa and enjoy yourself"... Now we were already embarrassed by what was said and we had the officer walking behind us so we went to the spa.. We were met by the spa manager and one of her staff who were extremely nice to us.. One of us had a pedicure and foot massage done as the spa was about to close.. We were treated very warmly by the spa crew and then walked about by the spa manager.. She showed us around the main lobby/restaurant/pool area of the hotel and explained a couple of things about the hotel to us.. She was very nice.. She on several occasions apologized for the way were treated by the security and assured us that she would speak to management about it because she could tell how hurt we felt.. We hope that this was done as we may one day want to visit this hotel but now since the treatment we received from the security of this hotel, we may not ever want to stay here...

  • Stayed: June 2011
    • Value
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8  Thank SpiceBoyVR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2011

Myself, wife and daughter just returned home last night (July 01/11) from Turtle Beach. We had a fantastic time. We have previously visited Mexico, Dominican Republic, Cuba and Jamaica but this was our favorite vacation so far for many reasons.....
1. check-in - there is no check -in. you are brought to a couch in the lobby area, given a cold drink and then presented with a room key and information package 5 minutes later. At this point, I asked if we could be upgraded to ocean view and the front desk agent said "you already have." Cool or what?
2. room - very clean, modern and spacious. We expected much less for 3.5 star. Housekeeping was brilliant.
3. free internet. You usually have to stay at a 5 star (and pay much more) to get this service.
4. buffet - delicious and fresh ever day. The food here is actually better than the a la carte restaurants.
5. beach - the nicest we have seen. the sand is like icing sugar. You cannot find a pebble if you tried. There are twice as many lounge chairs as guests and the staff get the chairs ready for you. The loungers are very comfortable (thick cushions and overhead shades if the sun is too hot).
6. weather - there are short bursts of rain ever day but it blows over quickly. There is always a breeze, which makes it very comfortable even though it is always 30 degrees.
7. staff - they are the friendliest we have ever met. Always smiling, always helpful.
8. turtles - the hotel website mentioned that it was named after the turtles that come to this beach to lay their eggs. We figured the chances of seeing this were slim but sure enough, we witnessed it the 4th night in (see pic). Truly an amazing experience.
9. drinks - a highlight was butler service on the beach in the afternoon. Mount Gay rum really is excellent. (we stayed in a 4 star resort in Jamaica and couldn't even get Appleton. But here, they serve you the good stuff)
10. Speaking of Jamaica, Barbados loves Bob Marley more than Jamaica. The resort plays reggae 24/7....i was in heaven (we were expecting Rhianna overload but they aren't really impressed with her and that's fine by me)

Tips - A private taxi will cost US $30/hr to give you a tour of the island. (which you can do in about 4 hours) We got a great guy in a blinged-out SUV. Had a blast.
If you go to Bridgetown for 'duty free shopping", be prepared to spend more than you would in Canada, even with the duty free. You are better off taking the back streets if you want a bargain. Rum in particular is much cheaper in the local grocery stores.

The only negative points I can think of have nothing to do with the hotel. Shopping is very expensive in Barbados and there is nothing worth buying here anyway (ie. nothing you couldn't find at home or in any other carribean country). The other downer is The Bajan Roots and Rhythm dinner show. Avoid this at all costs. It is cheese to the 11th degree. We should have learned our lesson after going to the Tropicana show in Havana last year but we are gluttons for punishment. The fist 90 minutes of the show consisted of a steel drum band that everyone was sick of after 20 minutes. There were some good parts once the actual show started but not worth US $75. (it hit an all time low when the dancers started singing about Mount Gay Rum, one of the sponsors, during a turn-of-the-century segment) The buffet was sub standard. Then they insulted our intelligence by forming a conga line with the audience towards the end. At this point, the three of us ran for the door and waited for our ride in the parking lot.

But all in all, we had an amazing vacation and would return in a heartbeat. 3.5 stars does not do this resort justice. You won't find better value.

  • Stayed: June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
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6  Thank jeffSt_John_s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Turtle Beach by Elegant Hotels

Address: Dover, Barbados
Phone Number:
Location: Caribbean > Barbados > Christ Church Parish > Dover
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Dover
Price Range: $391 - $1,266 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Turtle Beach by Elegant Hotels 4*
Number of rooms: 161
Official Description (provided by the hotel):
"A vibrant blend of contemporary style and informal elegance." A truly magnificent all-inclusive property of 161 rooms situated on a glorious stretch of the south coast of Barbados. Turtle Beach Resort uniquely combines contemporary style, informal elegance, lively atmosphere and a superb range of facilities suitable for all ages, including a supervised kids Club (for children aged 4-12) setting new standards for all-inclusive holidays to the Caribbean. Complimentary WiFi. ... more   less 
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Also Known As:
Turtle Beach By Elegant Hotel Dover
Turtle Beach Barbados
Turtle Beach Resort Barbados
Hotel Turtle Beach
Turtle Beach By Elegant Hotels Barbados/Dover

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