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“The Hilton in Barbados”

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Hilton Barbados Resort
Certificate of Excellence
Northport New York, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“The Hilton in Barbados”
Reviewed February 10, 2014

Great place for vacation, hospitality is unbelievable.. go you will have an experience that you will cherish. We have visited Barbados several times, however this was our first stay with Hilton. I would definitely consider going back to the Hilton for our next trip.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Amanda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shireene T, Manager at Hilton Barbados Resort, responded to this review, February 13, 2014
Dear Amanda S,

We are already looking forward to welcoming you back to Hilton Barbados Resort! Great that you had such a fabulous time with us , and thank you so much for sharing your experience with us all.

Hope to see you very soon!

Kind regards,


Shireene Mathlin-Tulloch
Director-Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,499 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (785)
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English first
Singapore, Singapore
Level Contributor
76 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed February 9, 2014

I had a logistical challenge: to bring two large suitcases on a trip with 6 flights, 5 transfers, on 3 airlines among 2 alliances. Not permitted.

My back up was to bring the luggage to the Caribbean and then to the US. I was flying from London to Trinidad via Bridgetown (no direct BA flight on that day) and returning the following night. I wanted to avoid lugging the bags to Trinidad for the return journey: the return trip was on a turboprop.

My assistant phoned the concierge who agreed to take the bags one day early. Thus, I took a taxi from the airport to the hotel to drop the bags. The service was brilliant and the staff friendly and efficient. They were eager to assist even though they did not know me and I had never stayed there before. When I returned the next day, they had the bags waiting for me.

The concierge and porter services were not alone in thinking ahead. At breakfast, I had orange juice waiting for me on return from the buffet even though I had not asked for it.

Hilton service varies. But the people in Barbados seem to have great pride in their jobs and where they work, which screams resort: an aesthetic gem. They want their customers to feel appreciated. They deliver.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EDS71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shireene T, Manager at Hilton Barbados Resort, responded to this review, February 13, 2014
Dear EDS71,

It was our pleasure to exceed your expectations on so many levels, at so many times, and we are thrilled that you now rate our team so highly on delivery of service.

It is our team's aim to provide unforgettably wonderful moments to our guests with the hope that we are given the opportunity to do so over and over again.

We therefore look forward to having you back with us and to taking good care of you while you are at Hilton Barbados Resort.

With best regards,


Shireene Mathlin-Tulloch
Director- Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
126 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed February 8, 2014 via mobile

Great hotel with incredibly friendly staff, especially the staff at breakfast. Good location with sunset view with part of an old fort in the grounds. Not many other places close to the hotel if you want to walk out of the hotel to get a meal somewhere else, Lettie's beach shack was nice for a breakfast roll and coffee and brown sugar is about 5-10 mins walk away for lunch or dinner. Very easy to get the number 11 zr shared taxi (bd$2 for any journey pp) to Lawrence gap or Oistens. Would definitely stay again, great hotel!

Stayed February 2014, traveled as a couple
Helpful?
Thank LondonE3Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shireene T, Manager at Hilton Barbados Resort, responded to this review, February 13, 2014
Dear LondonE3Traveller,

Where better to spend some time when the weather is dreary back home!!

We are delighted that you had a fantastic stay at Hilton Barbados Resort and hope that we will have the pleasure of welcoming you back very soon.

Kind regards,


Shireene Mathlin-Tulloch
Director-Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Orion, Michigan, United States
Level Contributor
103 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed February 8, 2014

Hotel property very nice and beach is great. Pool area is nice and all chairs have cushions. The pool bar area has a great view and staff were great too. Rooms are updated and nice and our ocean view was wonderful. . Wireless works thought out all common areas and some if beach. They need to add it to in rooms free, now it's pay. Breakfast buffet was good and view was great ..all open air. The little fish shack on street into hotel is crazy looking but good. And the brown sugar restaurant at the start of the street is very good. The fri fish fry in town was fun. Would recommend this hotel to anyone

Room Tip: Don't typically choose ocean view but it was very nice.
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kristie Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shireene T, Manager at Hilton Barbados Resort, responded to this review, February 13, 2014
Dear Jerry S,

Why did it take you so long to find us? :) We are simply delighted that we are going to be seeing much more of you in years to come and that we have now become your second "home"....what an honour for us!!

Thank you for sharing your feedback, and we look forward to welcoming you back to beautiful Hilton Barbados Resort!

Kind regards,


Shireene Mathlin-Tulloch
Director-Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sweetwater, Florida, United States
Level Contributor
199 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed February 8, 2014

Breathtaking. First class facility with a simply amazing location! Top notch. Fairly priced for such a luxourious resort. Close to Bridgetown. Close to the airport. ALL the people in Barbados are friendly and welcoming, and the staff here is that PLUS! Genuinely happy to see you, helpful, pleaseant and professional! Any waterfront room, bay side, ocean side (It is on a point, or penninsula) is excellent. This is my fourth visit to Barbados, and my first to the Hilton. But for future visits, this will be "Home"!!

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jerry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shireene T, Manager at Hilton Barbados Resort, responded to this review, February 13, 2014
Dear Jerry S,

Am so very sorry!! I posted my response to your review under KRISTIE S' !! So this response is now for KRISTIE S who wrote a review right after you ........

Dear KRISTIE S,

First of all, I am sorry that I am responding to you under another reviewer but I sent my response to Jerry S' post to you in error.

We are are truly pleased that you had a great time with us, and in Barbados, and we hope that this will be one of many more holidays with us!

Thank you for sharing your experience with us and with Trip advisor readers.

We look forward to welcoming you back to Hilton Barbados Resort!

Kind regards,


Shireene Mathlin-Tulloch
Director-Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 7, 2014 via mobile

Beautiful view, very clean, people here are very nice.
We came for our honeymoon, and everyone takes a good care of us.
You can go on a kayak, and snorkelling around the hotel for free, the restaurant is a bit pricy, but it's like anywhere else. Nice evening activities. Great for romantic stay.

Stayed February 2014, traveled as a couple
Helpful?
Thank eelias75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shireene T, Manager at Hilton Barbados Resort, responded to this review, February 13, 2014
Dear eelias75,

CONGRATULATIONS again on your marriage and we wish you many more years of happiness... and Hilton Barbados holidays!

Our team are so happy that we were able to make this special celebration of yours all that you dreamed and hoped it would be.

We look forward to welcoming you back very soon.

With best regards,


Shireene Mathlin-Tulloch
Director-Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Asheville, North Carolina
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed February 6, 2014

This was our first visit to Barbados and we chose the Hilton Barbados because while we were not familiar with the island we are usually happy with Hilton. This hotel was a terrific choice! My husband described it as a perfect compromise, but he keeps trying to make clear that he means that in a good way. It is small enough that you do not feel overwhelmed at anytime. The beach and pool areas are large enough to handle all of the guests without feeling crowded. It is large enough to have nice restaurants, two bars, and plenty of activities. There was a large group checking in right ahead of us and they were asking for everything to be changed. While we waited, we were offered rum punch, smiles and assurances that we would soon be taken care of. We were not given an upgrade to the Executive floor which disappointed me as a gold member, but when we saw our room on the fourth floor, it didn't matter anymore! We had a very nice, clean room with a balcony looking out over the pools and the beach! One of the best things about this hotel is that every room either looks out over the bay or the ocean. Some have a view of both. I don't think you could have a bad room or a bad view. That afternoon we headed right for the beach and loved it. Very clean beach that apparently was constructed when the Hilton was built. The sand is sugar white and much finer than the sand on the rest of the island. Lots of chairs and the employees on the beach will set up an umbrella for you anytime you want! The chair have little flags on the back and when you raise yours, one of the servers from the beach bar will come to take your order for drinks or food and serve you on the beach. Prices for food and drinks seemed very moderate for an island resort. We had to laugh because our driver told us the hotel was way too expensive and we could get four Banks beers at any rum shop on the island for $5.00 US! He was right and we tried that also, but we still found the prices at the Hilton to be reasonable, $9.00 US for a rum punch or $3.75 for a beer and this was inclusive of tax and a 10% service charge. All prices at the resort were quoted inclusive of tax and service charge and we love that. It simplified things! We dined in all three restaurants and found them to be adequate. The main restaurant serves a good buffet breakfast with omelets, fruits, pastries, etc. One morning it even included local wine. It also has special dinners in the evening. We loved the beach bar! Hamburgers are among the best you will find anywhere, but the staff really are what make it great. Their attitude is to make certain you are having fun all day. When you go, ask for Danny. He is an ambassador and he announces Happy Hour every evening. If you are nice to him, he will let you blow the horn! All of the staff at the hotel are really great. We worked with the concierge at the tours desk to arrange a driver for a day around the island and she helped us plan the most wonderful day! She also arranged a sailing cruise for us that was fantastic. The only activity that disappointed us was the tour of the Mount Gay bottling plant. We went on the lunch tour and it was a waste of time and money. Not the fault of the concierge, we asked for it! Cuzz's fish shack, just a short walk from the hotel has wonderful fish sandwiches and is not to be missed. We also enjoyed walking down the beach to the boardwalk. When our week was over (and a week is too short) we had a late flight and the hotel was very accommodating with making arrangements for a late check-out. We will be returning to Barbados and the Hilton!

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 60TravelLady74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shireene T, Manager at Hilton Barbados Resort, responded to this review, February 13, 2014
Dear 60TravelLady74,

We are so pleased that Barbados and Hilton Barbados Resort were the absolute, best decision that you could have made for your recent holiday!

We thank you for taking the time to share your experience with us and with all Trip Advisor readers, and we look forward to having you back here with us very soon!

Kind regards,


Shireene Mathlin-Tulloch
Director-Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Barbados Resort

Property: Hilton Barbados Resort
Address: Needham's Point, BB 11000, Barbados
Phone Number:
Location: Caribbean > Barbados > Saint Michael Parish
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Saint Michael Parish
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Barbados Resort 4*
Number of rooms: 350
Official Description (provided by the hotel):
The upscale Hilton Barbados Resort, winner of the 2014 TripAdvisor Certificate of Excellence, boasts a prime location on the lush tropical peninsula of Needham's Point in Barbados. Each of the 350 beautifully-appointed rooms & suites offers a private balcony and beautiful ocean views. Hilton Barbados Resort offers amenities tailored for couples, families, and all kinds of travelers, plus it's 100% non smoking and fully accessible, becoming versatile paradise for all. Conveniently located, the resort is just five minutes from the island's capital, Bridgetown, 20 minutes from Grantley Adams International Airport and walking distance to the newly listed UNESCO World Heritage site of The Garrison. Some of the facilities include a sparkling pool complex with whirlpool, on-site scuba diving center, three tennis courts, four restaurants and a Fitness & Health Centre with spa treatment rooms overlooking Carlisle Bay. ... more   less 
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Also Known As:
Hilton Barbados Hotel Saint Michael
Hilton Hotel Bridgetown
Hilton Bridgetown
Barbados Hilton
Bridgetown Hilton
Hilton Barbados Resort Saint Michael Parish

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