We are a Hilton Diamond family of four. Booked one room on points and one room at regular rate. Stayed for one week in July 2008.
Arrival: The prearranged car did not arrive at the airport but the Hilton representative at the airport called a car for us nevertheless. We were a bit disappointed at the mix-up but were glad the hotel corrected the error. Car to the hotel was $60 BD ($30 US). Upon arrival we found that we were put in Bay View rooms on the first floor. As Diamond members we had to argue about the upgrade to the Executive Level. Even though our reservation indicated that we needed adjoining rooms, there were no adjoining rooms available. After close to one hour of negotiating with the front desk - which was staffed by all "trainees" upon arrival at 5pm - we were given a suite in the Lighthouse Tower seventh floor (rooms 703/701) and one Ocean View room on the fourth floor of the standard tower. Both rooms were given Executive Lounge access. While we were pleased with the resolution, we were frustrated at the time it took to come to an agreement. Rarely have we encountered such frustration in upgrades at international Hiltons.
Accommodations: The rooms in the Lighthouse Tower are the best and all with Ocean Views. Suites are the rooms ending in -01/-03 and -37/-39. Caution, level six are all smoking rooms. Suites are fabulous with huge master bedrooms with whirlpool tub, separate shower and large living room for four people to comfortably watch the television. The standard room on the fourth floor was also very nice with an ocean view. Rooms with odd numbers (-01, -03, -05, etc) are all ocean view rooms. Those with even numbers are bay view which is not quite as nice. Housekeeping services are top rate the all staff are very pleasant.
Executive Lounge: The executive lounge is nice but nothing spectacular. The usual assortment of appetizers and fare with a full bar. The very nice point is that there is free internet access within the lounge on their computer or wirelessly on your own laptop. The staff are not proactive, as in many other international hotels. We asked for restaurant reservations to be made and they often were flustered while pulling out a "yellow pages" to find the phone numbers. One very nice option is to request a voucher from the Executive Lounge staff for the morning breakfast in the restaurant. This allows you to purchase the buffet breakfast for $10US rather than the standard $44. A nice option if you wish for a fuller breakfast on some mornings.
Beach: This is definitively the highlight of the hotel! The private beach is unbeatable and the water is warm and beautiful. There are very nice umbrellas and lounge chairs available free of charge. From time to time waitresses come to serve drinks but this is infrequent.
Pool: Two wonderful pools are quite nice. Great for families and the waitress service is frequent along poolside.
Food: The food overall at the hotel is quite expensive and very poor quality. Better off dining around town for the same price but far better quality. We liked Brown Sugar (just down the road), Just Grill'n and Cafe Sol (St. Lawrence Gap) for lunch. Fabulous places for dinner are Cafe Luna (best dinner we had), Pisces (St. Lawrence Gap), and Champers. Most fine dinners run $60US per person.
Shows and Attractions: We enjoyed the "Roots and Rhythms" show at the Plantation. The Mount Gay rum tour was very nice as well. Stay away from Lanterns by the Sea - terrible food and terrible show.
Watersports: Barbados Blue, located on the Hilton property is wonderful for all watersports. The tours are small in number with a lot of personal attention. We enjoyed a turtle snorkel tour and a resort scuba dive tour. The staff are friendly and eager to make the experience fabulous. This was clearly a highlight of the trip!
All in all this was a standard Hilton resort set in a breathtaking location. Good for families and watersports.
- Official Description (provided by the hotel):
- The upscale Hilton Barbados Resort, winner of the 2014 TripAdvisor Certificate of Excellence, boasts a prime location on the lush tropical peninsula of Needham's Point in Barbados. Each of the 350 beautifully-appointed rooms & suites offers a private balcony and beautiful ocean views. Hilton Barbados Resort offers amenities tailored for couples, families, and all kinds of travelers, plus it's 100% non smoking and fully accessible, becoming versatile paradise for all. Conveniently located, the resort is just five minutes from the island's capital, Bridgetown, 20 minutes from Grantley Adams International Airport and walking distance to the newly listed UNESCO World Heritage site of The Garrison. Some of the facilities include a sparkling pool complex with whirlpool, on-site scuba diving center, three tennis courts, four restaurants and a Fitness & Health Centre with spa treatment rooms overlooking Carlisle Bay. ... more less
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- Also Known As:
- Hilton Barbados Hotel Saint Michael
- Hilton Hotel Bridgetown
- Hilton Bridgetown
- Barbados Hilton
- Bridgetown Hilton
- Hilton Barbados Resort Saint Michael Parish