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“A Hint of Paradise ;)”

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Hilton Barbados Resort
Certificate of Excellence
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
“A Hint of Paradise ;)”
Reviewed October 12, 2013

The customer service at the Hilton Barbados is professional, yet personable. The hotel is airy with its open concept in the main lobby, which allows one to enjoy the tropical ambiance. ;) For those who are "avid water babies and sun worshippers", the beach is small, in comparison to other hotel properties; however, it's still a nice beach. The Hilton Barbados has gorgeous pools before you reach the beach. Lastly, as a woman travelling alone, I feel secure staying in their hotel. ... Enjoy! Signed, Donna S. - Toronto

  • Stayed October 2013, traveled solo
    • Value
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
6 Thank Donna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewBarbados, General Manager at Hilton Barbados Resort, responded to this review, October 16, 2013
I am delighted to read that you thoroughly enjoyed the Hilton Barbados Resort experience. Hope to see you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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Atlanta, Georgia
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 12, 2013

Hotel is nice! Jonathon BM, Kathy Ann, FD, Sonya HK and Cheryl FD, Rick Poolman were all hospitable yet professional. The service from these specific individuals was great and did make a difference! They did their jobs with a smile, but yet, very well! These people made our stay better!! Thanks for all your help! Lin and Tonj

  • Stayed October 2013, traveled with friends
    • Value
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank Ms S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewBarbados, General Manager at Hilton Barbados Resort, responded to this review, October 16, 2013
Thanks for the feedback on your excellent stay with us. The team members you mentioned will be particularly pleased with your comments on the service provided. It was our pleasure to have you both with us and hopefully we will see you here again soon?
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trincity
Level 4 Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed October 10, 2013

the staff here were excellant very helpful prices were a bit too expensive.barman john,room attendant 4th flr guest services job well done. they all made our vacation beautiful,hotel should have a shuttle to nearby beaches,downtown

  • Stayed September 2013, traveled as a couple
    • Value
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Helpful?
2 Thank Saroop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewBarbados, General Manager at Hilton Barbados Resort, responded to this review, October 11, 2013
Delighted to read you enjoyed your vacation and all our services. We look forward to having you back with us in the near future to experience the wonders of the Caribbean once more. Best wishes.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis, United States
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 8, 2013

I thoroughly enjoyed a day of rest at the Barbados Hilton while on an extended trip to South America and the Caribbean. The room was spacious and well designed, bed comfortable, internet fast and service impeccable.

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank William B M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewBarbados, General Manager at Hilton Barbados Resort, responded to this review, October 11, 2013
I am delighted to read that you enjoyed your day with us and your visit to Barbados was a relaxing time. Look forward to seeing you back in beautiful Barbados. Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Quebec
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 7, 2013

Stayed here on business Sep25-29. Rooms are large, well decorated and afford great views. Large balconies. Full service hotel, with a noce stretch of beach. Good pool area and entertainement. Was expecting a business clientele, but they had a good mix of leisure and corpotae cleints. Would definitely stay here again, but they need to work a bit on their customer service. The young woman who checked me in, took over 30 minutes to do so and I had to then come down three times as she forgot to activate my room key, give me the key to the mini bar, give me the card for the beach towels. Upon check-in they also charged me for breakfast when it was included due to a mix up. They fixed it though, by reversing the charges after I contested them.

  • Stayed September 2013, traveled on business
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Helpful?
2 Thank Dybis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewBarbados, General Manager at Hilton Barbados Resort, responded to this review, October 11, 2013
Thank you for your feedback, very much appreciated and I am delighted you had such a good time in beautiful Barbados. Thank you also for the feedback on the front desk team and services. Hope to see you back again soon. Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gourbeyre, Guadeloupe
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 6, 2013

I stayed at the resort for three days and two nights at the local rate. Firstly, upon arrival, the room was still not ready - despite arriving at 5pm for a 3pm check-in. then, the agent could not get the rooms sorted, nor add the points to my Hilton Honours card - points which STILL have not been credited, I may add!:( Same thing at check-out, there were numerous errors on the bill and it took the same agent an eternity to correct it - finally I dealt with another agent who was cheerful and quite competent and settled the matter quickly. My daughter was not able to play tennis either, something she had been looking forward to.
On the plus side, room service is excellent and good value for money. The spa and the breakfast spread are excellent as well. The lady who brought my dinner was quite helpful and cheerful, unlike the grouchy man who brought my tea the Sunday morning! The room itself was nice, as are the general surroundings of the hotel... but as a Hilton Honours member I expect better service!

  • Stayed August 2013, traveled with family
    • Value
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Helpful?
1 Thank mkhatch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewBarbados, General Manager at Hilton Barbados Resort, responded to this review, October 11, 2013
Thank you for your comments. It was our pleasure to have you with us and I hope you got time to relax and enjoy the island. Thank you also for the feedback on the front desk team and services. Hope to see you back in Barbados again soon. Best wishes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salzburg
Level 5 Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed October 5, 2013

Spent a week in August in this beautiful resort. Recently refurbished, lovely setting, gorgeous beach swimming and lovely pool... not forgetting the pool bar service! Clean rooms, transcending views, lovely people, great service. Highly recommend for families with the kids club available and great programs.

Room Tip: It doesn't matter which room you get, the view is fabulous!!!
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank trinihoney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewBarbados, General Manager at Hilton Barbados Resort, responded to this review, October 11, 2013
Delighted to read that we surpassed all your expectations and hope to see you back again soon. Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Barbados Resort

Property: Hilton Barbados Resort
Address: Needham's Point, BB 11000, Barbados
Phone Number:
Location: Caribbean > Barbados > Saint Michael Parish
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Saint Michael Parish
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Barbados Resort 4*
Number of rooms: 350
Official Description (provided by the hotel):
The upscale Hilton Barbados Resort, winner of the 2016 TripAdvisor Certificate of Excellence, boasts a prime location on the lush tropical peninsula of Needham's Point in Barbados. Each of the 350 beautifully-appointed rooms & suites offers a private balcony and beautiful ocean views. Hilton Barbados Resort offers amenities tailored for couples, families, and all kinds of travelers, plus it's 100% non smoking and fully accessible, becoming versatile paradise for all. Conveniently located, the resort is just five minutes from the island's capital, Bridgetown, 20 minutes from Grantley Adams International Airport and walking distance to the newly listed UNESCO World Heritage site of The Garrison. Some of the facilities include a sparkling pool complex with whirlpool, on-site scuba diving center, three tennis courts, four restaurants and a Fitness & Health Centre with spa treatment rooms overlooking Carlisle Bay. ... more   less 
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Also Known As:
Hilton Barbados Hotel Saint Michael
Hilton Hotel Bridgetown
Hilton Bridgetown
Barbados Hilton
Bridgetown Hilton
Hilton Barbados Resort Saint Michael Parish

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