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“NO VALUE FOR MONEY”

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Pangoni Beach Resort & Spa
Ranked #2 of 5 Shanzu B&B and Inns
Reviewed April 15, 2014

Was disappointed with their services.Staff make too much assumption and have a handsfree attitude.
Once you make full payment they are no longer keen because funds are non refundable.Dont think will visit again or recommend to friends.
Overrated for no reason.

  • Stayed: April 2014, traveled with family
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2  Thank Amondi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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24 - 30 of 41 reviews

Reviewed March 19, 2014

I had the awesomest experience! We went there with as a family and my daughter had the best time ever
The pool was awesome! The morning beach walk was perfect, the food especially the breakfast was an is made fit for a Queen or King! The staff, oooooh where do i start! I wish i could live there forever
Im definatly comin back again

  • Stayed: August 2013
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1  Thank Lekya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 5, 2013

I really had a good time with my family a we had great meals,the bar is superb,excellent service from staff .The pool is perfect and in general the hotel is cool.I cant wait to go back with ma family for a family day out .Its fantastic

  • Stayed: August 2013, traveled with family
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1  Thank fahima123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2013

We really did enjoy our stay at Pangoni the place is haven, the food was amazing in choice, breakfast was of excellent standard staff were very accomadating, you really need to visit this place to really appreciate it, we really can't understand the review of peoples complaints on trip advicer the pool was perfect (not sea water),the pool side menu's portions were huge and quality of food was of excellent standard, prices were very good compared to europe,our children are looking forward to reurning soon which was surprising for us as this was their first visit in Keneya.our favourite people at Pangoni were Nash, David,Patrick,Yasmeen at the laudry and the big chef the guy at the beauty parlour,Kaedo's favourit guy and Iyala's favourite guy and the two girls at the breakfast sorry I dont know their names.Please get the road done as it needs the finishing touch to be in standard to Pangoni.Please send our thanks to the staff who made this holiday memorable for us.

Room Tip: any rooms facing pool or ocean.
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  • Stayed: August 2013, traveled with family
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1  Thank ragini r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2013

I went on vacation to Pangoni with friends of mine. We were a group of 12. We are locals so we travelled from Nairobi. First the pool is full of saltwater!! you heard me. They pump SEA WATER into the pool. It is so salty that you cannot swim in it!!. It is terrible if you want to swim. So we had to go to Diani Beach Hotel and pay extra to SWIM!.
The food is appalling apart from breakfast which is standard the rest of the meals are TERRIBLE! it is very expensive. It cost us 250 dollars a night and was not worth it!. They got the accommodation wrong and I had to sleep on the floor because they gave us a single and we wanted two doubles because that is what we paid for. We were moved on the last day to the correct room!!. A Waste of Money. The manager a guy called Eric was very unhelpful and joked and made fun of the terrible situation!!. OH AND THERE IS NO BEACH!!!! you heard me NO BEACH it is all rock! so to go to the beach again we went to Diani beach. DO NOT STAY HERE. IT IS EXPENSIVE AND TOTALLY NOT WORTH. As a Kenyan I will never stay here again. There are much better hotels with better rates and a proper pool, food and BEACH!!. I do not know why it is called Beach resorts. It is has no beach! SAVE YOUR MONEY. IF I could give this a 0 rating I would!

  • Stayed: October 2012, traveled with friends
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12  Thank Cathy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2013

The pangoni hotel is located few kilometers from lead ways hotel,the staff are hospital and welcoming.Its beauty of the place is amaizing,just as you enter you see a fly over and the layout of swimming pool is fantastic

  • Stayed: January 2013, traveled with family
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1  Thank olung39ati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 29, 2013 via mobile

Stayed at this place in 2012 it has just opened
The rooms are the best I've ever seen
Big, spacious and of the highest standards
The kitchen has all the utensils and gadgets a house wife would dream of including the latest cooker and pots that go with it.
Big sitting and dining room with a large balcony overlooking the pool inane the sea.
The swimming pool is big, and I do mean really big and very nice indeed.
The charges were reasonable considering the service provided
The only major setback is the beach.
There is non at all
You may only go to the beach just before or after the high tide
At high tide it's really fun, but very very dangerous and highly risky because the waves crash against the rocky cliff
At low tide it's too rocky to walk barefooted
Anther setback is the distance from town
Almost 30 minutes drive when there's no traffic.

  • Stayed: April 2012
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4  Thank Mutamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pangoni Beach Resort & Spa

Address: Msa Malindi Rd, Shanzu, Mombasa 80109, Kenya
Location: Kenya > Coast Province > Mombasa > Shanzu
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #2 of 5 B&Bs / Inns in Shanzu
Price Range: $208 - $212 (Based on Average Rates for a Standard Room)
Number of rooms: 50
Also Known As:
Pangoni Beach Resort And Spa
Pangoni Beach Hotel Shanzu

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