The welcome was not warm enough, yet it was not bad. But the food is just flawless! The buffet is not of great choice, but the menus that are set are worth! However we did not appreciate the tea time, since the sandwiches were not fresh, and vegeterians had only sandwiches as option since pancakes were non veg.
But overall it was a good experience. The package was worth its price.More
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So good the first time we went back and were not disappointed, great for a quiet beach holiday, no fights for sun beds, good food and local beer and spirits as good as UK brands. Rooms large and comfortable with view over the lagoon. Plenty of choice at all meals and if you do not like any of the many choices just ask and they will provide a suitable substitute freshly cooked to suit your taste. Added bonus we met two couples whose company made the holiday even better
Dear c0linth0mps0n,
Dear Sir/ Madam,
Short and sweet!
The management and staff thank you for your positive feedback. It has been shared with all our team members. We are happy to hear that you enjoyed the beautiful surrounding and facilities of Jalsa Beach Hotel & Spa during your second visit among us.
We send you our best wishes and look forward to welcome you again shortly to Jalsa Beach Hotel & Spa.
Thank you!
Sanjay Sewocksing
Stayed on a three night break after our cruise on an all inclusive basis we found breakfast to be the best choice.
Food choice was very limited and the quality of the drinks poor.
The hotel was isolated and if we ever returned to Mauritius would stay in the Grand Baie area.
We booked thru Makemytrip. Based on reviews we opted for this resort. It was good, clean value for money resort. It is not luxurious and facilities are good not great. We had booked deluxe room. We were given room on ground floor. It really had no view. Rooms on the far side and on 1st/2nd floor may be having better view. Beach is ok not great. They provide indian food. It was also repetetive at times.
Cost was low as copmared to other options but we felt it why it was low during our stay.
North island tour was boaring. Nothing much to see. Other tours were good. We visited flak market on our own by bus. That experience was very good.
Dear Atul B,-
Thank you for sharing your feedback with us and with the TripAdvisor community.
I am glad that your overall impressions were positive and that our facilities and services met your expectations.
We wish to highlight that the Deluxe rooms (Pool and Lagoon-view are located on the two blocks and are allocated upon request and subject of availability.
With the regards to the food choices and your specific needs we cater for a number of different nationalities. We do not provide authentic dishes from India but as can be expected when travelling abroad our dishes is a fusion of international, Asian and Mauritian flavors. we certainly respect all the needs of our guests and will always strive to meet their request as far as possible.
However we much appreciate your feedback and we will look into further improvements!
We look forward to welcoming you again at Jalsa Beach Hotel & Spa.
Kind Regards,
Sanjay Sewocksing
Hi Guys, The resort is very nice, and they have some exotic suites. I had booked for Super Delux Room but they have freely upgraded me to Moonlight Suite for stay of 5 days which was really generous. The staff is very friendly and helpful. The suite was awesome with everything you can ask for and also its adjacent to beach was most amazing thing. Food quality and buffet is also very good with variety of options. They also provide complimentary water sports which was really enjoying. Overall Its best place to have budgeted luxury and comfortable stay. Surely recommend the same.
Dear pushkarvd31,
The Jalsa Beach Hotel & Spa Team wishes thank you for your 5/5 review on the Tripadvisor. We also seize this opportunity to thank you for choosing Jalsa Beach Hotel & Spa as your holiday destination and for recommending the hotel as a destination of choice.
We are pleased to hear that our facilities and services were up to your expectations.
I have shared your comments to the entire Team Members who are really glad to hear from you.
We hope to welcome you again soon.
Best Regards,
Sanjay Sewocksing
Will NOT come again! Where to start?! Cleanliness, -10/10. Food, 2/10. Maintenance of hotel in general, no comments. Whatever breaks, rots, falls apart, gets old, etc. stays as is. My mattress was so overused that it created a huge dip. No money seems to be injected into upgrade or upkeeping of the hotel. Lack of staff, cost cutting I guess? Staff that are here are nice enough and accommodating but are not given the necessary tools/training to do the job to the best of their abilities. Entertainment, BRING EARPLUGS! “Live music” during one of the evening meals was extremely loud and obnoxious. Could not have a conversation with our family over dinner. Had to eat and run out of there. What a waste of practically Rs50,000. Such a shame as the location and land has so much potential. The hotel is in dire need of a complete make over.
Dear Travel16062599015
We thank you for sharing your feedback on your short stay at Jalsa Beach Hotel & Spa.
It is regrettable to hear that some elements was not to your satisfaction. I sincerely wish that these matters were brought to our attention during your stay as the management of Jalsa Beach loves to get involved and we will always do our best to rectify any situation.
The reviews we receive as well as our guest feedback is shared with all staff and discussed with the entire management team. It is important to always search for ways to improve the 'product' and your comments are well noted.
It will be pleasure to welcome you back for a better experience.
Regards,
Sanjay Sewocksing
