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Kantary Bay, Phuket
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Reviews (1,366)
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Reviewed July 6, 2013 via mobile

Me and my partner stated at this hotel for one week. The staff are super attentive however are room was infested with ants. The staff changed our rooms and we still had a problem with ants and also found two lizards in our room. The managers excuse was that its a tropical country. Other than the food was average, one morning I seen ants all over the plates. The restraunt next door was lovely though and cheap! Me and my partner spent so much on travel because the location of the hotel is do far away from everything. Make sure you visit the sister hotel as it is much nicer! In conclusion if you enjoy living with insects and don't mind having nothing to do in the evenings then this hotel is for you. If your young and want a bar to go to and to do abit of shopping I would not suggest staying here. The staff are lovely though!!

  • Stayed: June 2013
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Thank Kietoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kasemkij_Group, General Manager at Kantary Bay, Phuket, responded to this reviewResponded July 15, 2013

The Kantary Bay, Phuket, always suggests that guests planning a stay with us view our website in advance as to our property’s location, which is a major appeal and attraction to many of our regular guests. The gecko is a harmless but numerous, tropical nocturnal insect eating lizard, which is appreciated but regularly ignored by visitors, as well as those living in the Tropics, as friendly to humans. Your concern with ants has been shared with our team. Thank you for your commentary and we hope to see and serve you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 5, 2013

I just return from Phuket, me and my family stayed at Kantary bay Hotel. Beautiful location, very family orientated,with the best customer service i ever experienced,people working on the hotel not only do a great job of which i can't find anything to complain, but they were also very friendly and kind.I stayed on what i believe to be the oldest part of the hotel compound, and yes there is one or two things which can be improved, like the shower in my room, but honestly all in all those things became irrelevant on my stay.The room were like a flat with living room and kitchen.
The Cape Pawa sister hotel have a dream beach,with swing pools and lovely bar restaurant, and we are free to use all the facilities (restaurant, pub,swimming pools beach..etc), there is a bus service every 20 min to take you there. (The travel time is 5m).
All in all a great experience and a great customer service.

  • Stayed: June 2013, traveled with family
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1  Thank augustocesarsoares
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kasemkij_Group, General Manager at Kantary Bay, Phuket, responded to this reviewResponded July 15, 2013

The Kantary Bay, Phuket, appreciates your favorable commentary on your recent stay with us and your statement on the use also of our nearby sister hotel as part of your stay. We look forward to your soonest return. Thank you for your review.

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Reviewed July 3, 2013

Just returned from a two week stay at Kantary Bay. My room was large with a fully equipped kitchen with large fridge freezer and a washing machine. The location is ideal for a quiet stay. There are several restaurants all within a five minute walk and two supermarkets - the cheaper one is about a five minute walk near the naval base. The little bus travelled constantly between Kantary Bay and Cape Panwa hotel so there was very little waiting time. The breakfasts were good with plenty of choice. The staff, especially those on reception, were absolutely fantastic, always smiling and going out of their way to be helpful. My room was cleaned to a very high standard each day during my stay. Thank you all for a brilliant holiday

Room Tip: The higher up the is the better the sea view.
  • Stayed: June 2013, traveled solo
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1  Thank ypcook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kasemkij_Group, General Manager at Kantary Bay, Phuket, responded to this reviewResponded July 9, 2013

The Kantary Bay, Phuket, is happy to know that your recent 2 week stay with us was a brilliant holiday. We look forward to seeing and serving you again soon. Thank you for your mention of attentive, friendly, and helpful staff, some by department, which has been shared with them. Thank you.

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Reviewed July 2, 2013

We had a wonderful month at the Kantary Bay, room upgrade without asking, friendly smiling staff who could not do enough for you. It is one of the few hotels where the staff assemble to wish you "bon voyage" on your departure. The icing on the cake came today with the unexpected arrival of a birthday card from Somjai and Staff to bring back those happy holiday memories.
Many thanks,
Peter

Room Tip: A sea view and sunset will add to your enjoyment.
  • Stayed: March 2013, traveled with friends
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Thank peterhLeicester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kasemkij_Group, General Manager at Kantary Bay, Phuket, responded to this reviewResponded July 3, 2013

The Kantary Bay, Phuket, is pleased to learn that your stay with us was a wonderful month and we look forward to seeing and serving you again soon.
Your thoughtful mention of our friendly smiling staff, some by name, has been shared with them. We anticipate future happy holiday memories with you.

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Reviewed July 1, 2013

We stayed here last summer after 2 previous visits to the sister hotel Cape Panwa. We much preferred this hotel, especially as it is such great value. Since the refurbishments to Cape Panwa, the prices went beyond our budget. We were a bit dubious about Kantary as it was so cheap. We need not have worried. The 1 bedroomed apartments were spacious and comfortable with lovely sea views. The staff were amongst the friendliest and most helpful we have encountered, especially the reception staff. The breakfast buffet was plentiful and varied and whilst some have said there isn't the choice, I can't say I noticed any difference between the two hotels. The roof top pool is small but very quiet and with stunning views. Don't miss the sunsets over towards Big Buddha from the pool. It is great to be able to use the facilities at Cape Panwa, especially their private beach. It is tidal, but most days the sea is in for most of the day. I like to see the coral and fish when the tide is out, take swim shoes though. We enjoyed having an icecream from the café at Kantary Bay each night and strolling along the prom, watching the locals fish. Our favourite restaurant Seabreeze is right outside the back gates to the gardens. We loved it so much we are returning again this summer. If you like peace and quiet and the traditional thai culture, then this is the place for you.

Room Tip: Ask for a high room with sea views.
  • Stayed: August 2012, traveled with family
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2  Thank YorkshireKasam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kasemkij_Group, General Manager at Kantary Bay, Phuket, responded to this reviewResponded July 3, 2013

The Kantary Bay, Phuket, looks forward to welcoming you back again this summer and thanks you for your helpful and informative review which should assist others seeking great value, peace, and quiet. Your thoughtful mention of attentive, helpful, and friendly staff has been shared with them while the advice on swim shoes is very useful. Thank you for your feedback.

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