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packzilla k

Exellent Service

5.0 of 5 bubblesReviewed Jan 21, 2022
Staffs are very friendly,proactive to help for any requested, super warm and hospitable.

Throughout my whole stay at Cape Panwa, the hotel had accommodated all my requests and preferences.

Clean room, big comfy bed, a tons of clean,solf,comfy pillows that made me hardly to get off my bed in each morning..

I does realized when i arrived at the airport that i forgot my jacket in the room upon check-out..

All of the hote'sl staffs does everythings to ensure that i'll get my jacket back before my flight departed.

Special thanks to Issara and her team and very big hand to "KHUN PIM" who always had a big smile, proactive to help and warm welcome to me and my wife for my entire stay...!!!!

Very beautiful location, would love to stay longer!
Date of stay: January 2022
Trip type: Traveled as a couple
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Cape and Kantary Hotels, Other at Cape Panwa Hotel, responded to this review
Responded Jan 23, 2022
Dear packzillak,

Thank you for sending us your views on your visit Cape Panwa Hotel, Phuket We are pleased to read that you enjoyed your stay and we hope very much to have the pleasure of seeing you back with us in the future.

Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nest or shark’s fin and we stand firmly against the exploitation of Thai elephants for commerce or entertainment.

Sincerely yours,
Cape Panwa Hotel, Phuket Management

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (3,812)
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Reviewed January 11, 2022 via mobile

My stay at the Panwa did not get off to the best start, when our pre booked hotel taxi failed to pick us up at the airport. After 45 minutes of waiting we were sent another taxi, we had another 1.5 hr drive to the hotel. We arrived tired after a ten hour flight, and unfortunately there was barely an acknowledgement when we mentioned that the taxi delay. We were shown our room, and thankfully this was much more in line with expectations. The cape suite and adjoining superior room was spacious, very well fit out and allowed us to recover from our long flight.

The resort facilities are generally well maintained. A big shout out to the staff working at the Andaman bar - nothing was too much trouble and it soon became our favourite part of the resort.

This location is great if you want to stay away from the bustle of the eastern beaches. The quiet, understated elegance of this resort is fantastic.

Date of stay: December 2021
Trip type: Traveled with family
1  Thank sgsydney
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cape and Kantary Hotels, Other at Cape Panwa Hotel, responded to this reviewResponded January 11, 2022

Dear sgsydney,

Thank you for sending us your views on your visit Cape Panwa Hotel, Phuket We are pleased to read that you enjoyed your stay and we hope very much to have the pleasure of seeing you back with us in the future.

Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nest or shark’s fin and we stand firmly against the exploitation of Thai elephants for commerce or entertainment.

Sincerely yours,
Cape Panwa Hotel, Phuket Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 7, 2022

Staff are super warm and hospitable. Throughout my whole stay at Cape Panwa, the hotel had accommodated all my requests and preferences. Special thanks to Issara and her team! Very beautiful location, would love to stay longer!

Date of stay: January 2022
Trip type: Traveled solo
Thank Amiiiiiiii
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cape and Kantary Hotels, Other at Cape Panwa Hotel, responded to this reviewResponded January 9, 2022

Dear Amiiiiiiii,

Thank you for sending us your views on your visit to Cape Panwa Hotel, Phuket We are pleased to read that you enjoyed your stay and we hope very much to have the pleasure of seeing you back with us in the future.

Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nest or shark’s fin and we stand firmly against the exploitation of Thai elephants for commerce or entertainment.

Sincerely yours,
Cape Panwa Hotel, Phuket Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2022

After a hectic month of worries and activities in the UK we arrived at Cape Panwa Hotel exhausted. We received a lovely welcome from Issara and the staff. We immediately felt the peace and calm of the hotel seep into our souls. We were celebrating our Diamond Wedding Anniversary. A scrumptious celebratory cake appeared in our room! With no fuss but with a gracious concern we were upgraded to a beautiful room. The hotel is situated in lovely surroundings. Our thanks to the tremendous staff at Cape Panwa Hotel who gave us such excellent care. The breakfasts are superb. We will cherish the memories that we have of such a caring hotel.

Date of stay: December 2021
Thank Jean G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cape and Kantary Hotels, Other at Cape Panwa Hotel, responded to this reviewResponded January 6, 2022

Dear Jean G,

Thank you for sending us your views on your visit to Cape Panwa Hotel, Phuket We are pleased to read that you enjoyed your stay and we hope very much to have the pleasure of seeing you back with us in the future.

Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nest or shark’s fin and we stand firmly against the exploitation of Thai elephants for commerce or entertainment.

Sincerely yours,
Cape Panwa Hotel, Phuket Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 4, 2022

Lovely place, great and diverse food, swimming pools, SPA, private beach, game room etc.. but what made a difference for us was the manager of the hotel (at least we thought she was).
Her friendliness, attitude, spirit.. she was a top noch host.
Do we need to get to a restaurant on other side of island ? No problem. Do we want a trip to local islands? They do not organize them anymore but here is a recommended travel agency and I have organized a meeting - they will come here tomorrow and make a sales pitch - what time works for you ?

Just flawless.

Room tip: Villa 6 - best view, closest to the beach
Date of stay: December 2021
    • Sleep Quality
    • Cleanliness
    • Service
Thank CuriousNerdyTraveler
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cape and Kantary Hotels, Other at Cape Panwa Hotel, responded to this reviewResponded January 4, 2022

Dear CuriousNerdyTraveler,

Thank you for sending us your views on your visit to Cape Panwa Hotel, Phuket We are pleased to read that you enjoyed your stay and we hope very much to have the pleasure of seeing you back with us in the future.

Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nest or shark’s fin and we stand firmly against the exploitation of Thai elephants for commerce or entertainment.

Sincerely yours,
Cape Panwa Hotel, Phuket Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 1, 2022 via mobile

The staff are so warm friendly and genuinely very helpful .
Like any other hotel there are always some issues but they had a kind way to deal with it. We felt very welcomed
Being able to survive the pandemic for last 2yrs not easy . So I think considering they were short of staff they were doing their best . Well done team CAPE PANWA.

Room tip: The team is very willing to make it Enjoyable to the guests.
Date of stay: December 2021
Trip type: Traveled with family
1  Thank dmafi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cape and Kantary Hotels, Other at Cape Panwa Hotel, responded to this reviewResponded January 3, 2022

Dear dmafi,

Thank you for sending us your views on your visit to Cape Panwa Hotel, Phuket We are pleased to read that you enjoyed your stay and we hope very much to have the pleasure of seeing you back with us in the future.

Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nest or shark’s fin and we stand firmly against the exploitation of Thai elephants for commerce or entertainment.

Sincerely yours,
Cape Panwa Hotel, Phuket Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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