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Reviewed February 6, 2019 via mobile

A beautiful hotel, in a beautiful location, Breathtaking.
Loved everything about it 💕
After a week in busy Bangkok, we spent two weeks of chilling here
Thank you Panwa Hotel & team.
Loved the barbecue evening in front of Panwa house, amazing food, ambiance etc 💕
The lighthouse for cocktails 🍹
A visit to Uncle Johns for a cheeky cheap drink, worth a visit.
If it’s chilling & a perfect location, this is the place... not the sort of place if you like loads to do!
Thanks again xx

Date of stay: November 2018
Trip type: Traveled as a couple
3  Thank letsgetreadytogo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
capeandkantary, Cape Panwa Hotel, Phuket Management at Cape Panwa Hotel, responded to this reviewResponded February 6, 2019

Dear Traveled as a couple,

Thank you for taking the trouble to let us know how much you enjoyed your visit to Cape Panwa Hotel, Phuket. We hope that we may have the pleasure of seeing you both back with us in the future.

Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nest or shark’s fin and we stand firmly against the exploitation of Thai elephants for commerce or entertainment.

Sincerely yours,
Cape Panwa Hotel, Phuket Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 5, 2019

We have very recently returned from staying at The Cape Panwa Hotel in Cape Panwa, Phuket. Any bad reviews about this Hotel previously should be washed away as it is rubbish what other people say. Rooms beautifully clean and we were given a Junior Suite which was Luxury in itself. We would defnitely recommend anybody stay here who is looking for relaxtion after having visited Bangkok or another big city. We were only Bed and Breakfast but the Buffet Breakfast was one of the most Comprehensive we have ever had. Food beautifully hot and the Hygiene and courtesy of all the staff was First Class. Wish we had been able to afford to eat in the Top of The Reef Restaurants and other restaurants there. That was the only thing I can say bad were the prices to eat in the restaurant if you are not full board is expensive compared to the Restaurants half a mile away in Cape Panwa Village. We loved our stay and thank you all at The Cape Panwa Hotel for making it such a wonderful 9 nights with you. We did get a little tired with the Mosquitos keep biting us both but thats not the hotels Fault with it being quite humid you cant avid this except wear lots of insect repellent. Thanking you again fr a lovely stay in your beautiful Hotel

Date of stay: January 2019
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
4  Thank Jannrichard
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
capeandkantary, Cape Panwa Hotel, Phuket Management at Cape Panwa Hotel, responded to this reviewResponded February 6, 2019

Dear Jannrichard,

Thank you for sending us your very appreciative review of your visit to Cape Panwa Hotel, Phuket and for your generous recommendation. We are delighted to read that the service of our attentive staff and the comfort of your accommodation gave you both a memorable and relaxing stay. We hope very much to have the pleasure of welcoming you back again in the future.

Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nest or shark’s fin and we stand firmly against the exploitation of Thai elephants for commerce or entertainment.

Sincerely yours,
Cape Panwa Hotel, Phuket Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 4, 2019

This hotel does its best to look after guests and mostly succeeds. The pool is very nice and there is a private beach, accessed via a winding path down the hill or by a 7 seater tram(cable car on rails). There is a disappointing and over priced Thai dancing and dining experience on the beach once a week. The hotel claim to provide WiFi in all areas and rooms however, I was only able to access it by standing in the corner of the room adjacent to the shower and, even then, it kept dropping out.

Date of stay: January 2019
  • Trip type: Traveled with family
    • Value
    • Cleanliness
    • Service
Thank GlynMat
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
capeandkantary, Cape Panwa Hotel, Phuket Management at Cape Panwa Hotel, responded to this reviewResponded February 6, 2019

Dear GlynMat,

Thank you for writing with your views on your stay at Cape Panwa Hotel, Phuket. We are sorry to read that you had difficulties with the wi-fi; our Reception staff would have been willing to offer any support and assistance possible. Should you return, please bear this in mind. We hope to see you all again.

Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nest or shark’s fin and we stand firmly against the exploitation of Thai elephants for commerce or entertainment.

Sincerely yours,
Cape Panwa Hotel, Phuket Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 4, 2019

We had previously stayed here before the terrible tsunami hit Phuket so expected change. It is still a lovely hotel, the staff are friendly and the service good. Our junior suite was upgraded to a Cape Suite which was great, the room and balcony were enormous but the bed was rather hard which was detrimental to my husband's back problem. We did see a large cockroach scuttle under the sofa shen we put the light on one evening but, hey, this is the tropics so we gave the room a good spray and never saw it again.

I think the hotel has been taken over by a large group and it is much bigger and busier than when we previously stayed, unfortunately, not a change for the better in my view. If you were not around early it was difficult to get a sunbed in the shade around the pool or on the beach as claims were staked well before breakfast. However, the pool is beautiful and really warm, a swim here is so relaxing.

Breakfast is good with a great variety on offer in the buffet. I cant say anything about the food in the restaurants as we ate in the village every night as it was so much cheaper except for the Thai buffet night. That food was OK especially the garlic and pepper squid although we felt it was rather expensive.

We enjoyed our stay but there were lots of steps and stairs to negotiate, not good for arthritic knees. Would we stay a third time, no. The hotel is now too busy for our taste, but it is a good hotel.

Date of stay: January 2019
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank Angela R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
capeandkantary, Cape Panwa Hotel, Phuket Management at Cape Panwa Hotel, responded to this reviewResponded February 6, 2019

Dear Angela R,

Thank you for your very kind words on your return to Cape Panwa Hotel, Phuket. We are still part of the well-established Cape and Kantary group of hotels and we are pleased to read that the service lived up to your expectations after all these years. We are indeed a popular destination in this quiet little corner of the island but we try to offer as much of a personal service as possible, of course. We are very sorry to read that you may not return and we wish you all many very happy hotel experiences in the future. Should you change your minds I can assure you of the warmest of welcomes.

Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nest or shark’s fin and we stand firmly against the exploitation of Thai elephants for commerce or entertainment.

Sincerely yours,
Cape Panwa Hotel, Phuket Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 2, 2019

we stayed at cape panwa about 10 years ago and you always wonder if it wrong going back well it wasnt the trees have grown a bit higher but the hotel was well up to scratch .from the moment we checked in to check out we had good food and good service its always nice to see staff who arent afraid to share a smile I could go on for ever but the best way to find out is to visit yourself .The little bus takes you down into the main area is very handy and there are some nice eating place there

Date of stay: December 2018
4  Thank happynorm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
capeandkantary, Cape Panwa Hotel, Phuket Management at Cape Panwa Hotel, responded to this reviewResponded February 5, 2019

Dear happynorm,

Thank you for sending us such a kind review on returning to Cape Panwa Hotel after such a long break. We are really delighted to read that we have been able to maintain our standards in your eyes. We very much hope to see you back with us in the future.

Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nest or shark’s fin and we stand firmly against the exploitation of Thai elephants for commerce or entertainment.

Sincerely yours,
Cape Panwa Hotel, Phuket Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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