We had previously stayed here before the terrible tsunami hit Phuket so expected change. It is still a lovely hotel, the staff are friendly and the service good. Our junior suite was upgraded to a Cape Suite which was great, the room and balcony were enormous but the bed was rather hard which was detrimental to my husband's back problem. We did see a large cockroach scuttle under the sofa shen we put the light on one evening but, hey, this is the tropics so we gave the room a good spray and never saw it again.
I think the hotel has been taken over by a large group and it is much bigger and busier than when we previously stayed, unfortunately, not a change for the better in my view. If you were not around early it was difficult to get a sunbed in the shade around the pool or on the beach as claims were staked well before breakfast. However, the pool is beautiful and really warm, a swim here is so relaxing.
Breakfast is good with a great variety on offer in the buffet. I cant say anything about the food in the restaurants as we ate in the village every night as it was so much cheaper except for the Thai buffet night. That food was OK especially the garlic and pepper squid although we felt it was rather expensive.
We enjoyed our stay but there were lots of steps and stairs to negotiate, not good for arthritic knees. Would we stay a third time, no. The hotel is now too busy for our taste, but it is a good hotel.