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“Christmas at the Cape”
Review of Cape Panwa Hotel

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Cape Panwa Hotel
Ranked #3 of 13 Hotels in Cape Panwa
Certificate of Excellence
Reviewed January 4, 2014

We stayed here for the week between Christmas and New Year in a Junior Suite and highly recommend it for a quiet, relaxing break. This was our second visit to Phuket (more of which later) but our first to the Cape Panwa hotel. Even though the hotel was full (being peak season and all), it rarely felt that way. The rooms are lovely, newly decorated, generously sized, with a fine view over the bay. Food was also very good indeed - amongst the best we've eaten at a tourist hotel. We ate mostly Thai and seafood, but steaks one night, Italian another. If you're on a half or full-board basis as we were, then having a bit of variety is most welcome, so the 3 restaurants at the Cape Panwa Hotel and a couple more at the Kantary Bay provided enough for one week. Staff are awesome - courteous and efficient, and communication was rarely a problem. The hotel's private beach is a real feature of the hotel - attractive and convenient and made a wonderful setting for the New Year's Eve dinner/concert which was really the icing on the cake - a great way to welcome in the year, and finish off our holiday in fine style.

As other reviewers have pointed out, the out-of-the-way location is not always convenient for visiting other attractions on the island. Unfortunately I didn't get round to booking a hire car before arrival, and once there discovered that the few hire companies in the village had all there scooters booked out, otherwise might have liked to have spent a little more time touring the cape. However, this is the compromise you make by not staying somewhere around Pa Tong (which we visited briefly and hated).

Cape Panwa Hotel, along with many of the tour operators on the island that we used this time and on our previous visit, set very high standards of service and offer good value for money compared with other places we've visited or considered visiting. These were key factors in returning to Phuket once again.

  • Stayed: December 2013, traveled as a couple
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2  Thank Mr_GL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kasemkij_Group, General Manager at Cape Panwa Hotel, responded to this reviewResponded January 17, 2014

The Cape Panwa Hotel, Phuket, thanks you for sharing your observations with us and our readers after your end-of-the-year holiday stay with us. Your thoughtful thanks to our awesome, courteous, and efficient staff has been on passed to them. Your observations should be very helpful to readers planning a stay in Phuket. We thank you for your positive endorsement and look forward to welcoming you back again to Phuket. Thank you.

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Reviewed January 2, 2014

We loved every bit of our stay at Cape Panwa in Feb 2013 (this happens to be my first review on Trip Advisor :), better late than never).
On our Honeymoon, we had a couple of days planned for Phuket, but didnot want to stay in the party areas and had heard some not so great reviews of Phuket hotels.
The room was very clean and had a perfect view (faced the ocean). The beach of the resort is amazing. There are a lot of hotel staff to assist you at the beach. The beach was really beautiful.
The staff of the hotel was very coordial and helpful. They especially cooked vegetarian food for us, as I had requested in our form.There were shuttles at a fair price to Phuket city and markets.
They even surprised us with a honeymoon cake. I recommend this hotel for all seeking a leisurely indulgant time.

  • Stayed: February 2013, traveled as a couple
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3  Thank raviparas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kasemkij_Group, General Manager at Cape Panwa Hotel, responded to this reviewResponded January 8, 2014

The Cape Panwa Hotel, Phuket, thanks you for your favourable endorsement and informative review. We look forward to welcoming you back again soon.

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Reviewed December 28, 2013

Wow! Loved the hotel. Lovely room with a great bathroom and free mini bar. The staff are wonderful and cannot do enough for you. Not much close by but if you are happy to just relax at the hotel you will not be disappointed. The food is fantastic too.

  • Stayed: December 2013, traveled as a couple
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2  Thank tughtu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kasemkij_Group, General Manager at Cape Panwa Hotel, responded to this reviewResponded January 3, 2014

The Cape Panwa Hotel, Phuket, is happy to hear that you’ve enjoyed your time with us, and looks forward to seeing and serving you again soon. Thank you.

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Reviewed December 27, 2013

We were disappointed with the resort. It lacks a focal point and the reception is not welcoming upon arrival. Staff were not really that friendly and not full of smiles. Restaurants ran out of specials, took 50 minutes to receive first course one night. Air con not working very well in room and took days to rectify. Jetty closed (website misleading). Reef exposed at low tide makes sea swimming difficult. Everytime you walked along the hotel corridors you had to negotiate piles of dirty laundry and housekeeping trolleys. You are required to sign out towels on both the beach and in the gym, we were not allowed to leave the gym with a towel so had to walk through restaurant dripping sweat!

  • Stayed: December 2013, traveled as a couple
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5  Thank 2TravsKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kasemkij_Group, General Manager at Cape Panwa Hotel, responded to this reviewResponded January 3, 2014

The Cape Panwa Hotel, Phuket, thanks you for taking the time to review your recent stay with us. Your experience has been brought to the attention of our team for improvements to ensure enjoyable and pleasant stays for all of our guests. One thing worth mentioning is that, unlike other parts of Phuket, our beach is swimmable all year round during high tide. For your future reference, each room is equipped with a copy of the tide schedule for the guests’ convenience. Also, our jetty was damaged in the recent storm and is closed currently for repairs. Thank you again for your review and we hope to welcome you back again soon.

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Reviewed December 27, 2013

After staying at Cape Panwa for the second time we was not disappointed wonderful peaceful location with outstanding friendly attentive staff a special mention would go to Jenny, Suipatra and finally Sandy from the beach bar who were excellent.
The beach was clean and is excellent the only downside is the pool is small and it is difficult to obtain a sunbed around the pool due to canopy's with sunbeds taking too much space up which was not the case on our last visit.
How they operate the WIFI system needs to be looked at as the local charge is 150 Baht per day but you can obtain a free access either by going onto your balcony or a local hotspot why not make it free.

Regards The Wood family

  • Stayed: December 2013, traveled with family
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1  Thank craig w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kasemkij_Group, General Manager at Cape Panwa Hotel, responded to this reviewResponded January 3, 2014

The Cape Panwa Hotel, Phuket, thanks you for your endorsement while your thoughtful mention of excellent members of our staff, by name, has been shared with them. Also, your suggestions have been shared with our team in our continuing effort to ensure enjoyable and memorable stays for all of our guests all the time. Your review is very much appreciated.

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Reviewed December 20, 2013

Cape Panwa boasts a perfect secluded beachfront location on the south coast of Phuket so ideal if you are looking for a quiet holiday away from it all. Rooms have recently been renovated and I stayed in a Cape Suite which included a jacuzzi on the balcony with direct views of the beach so was idylic. Lovely sandy beach with ample sun loungers and a good pool area. Evening and breakfast buffets were very good with a wide choice of food suitable for all tastes. Although there is not much around Cape Panwar you can book a shuttle bus to the sister hotel - Kantary Bay, Phuket Town and also to Patong Beach. Service throughout was excellent so I would highly recommend Cape Panwar.

Room Tip: Book a Cape Suite for added luxury.
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  • Stayed: November 2013, traveled on business
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5  Thank cazlovesbarbados
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kasemkij_Group, General Manager at Cape Panwa Hotel, responded to this reviewResponded December 26, 2013

The Cape Panwa Hotel, Phuket, thanks you for highly recommending our property to our readers and thanks you for your informative feedback which should be useful to them. We look forward to welcoming you back again soon.

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Reviewed December 16, 2013

From the moment we arrived bags where taken straight from private transfer car into the newly refurbished reception area, we were given a welcome cold flannel to cool off with :) check-in took less than 5minutes and were given exact room I requested T301 (Junior, Corner suite, top floor) , nice view over complex/reception/pool to sea. Breakfast buffet style is very good from choice of 4 juices, Coffee served and topped up regularly, with very attentive staff, full English if you want it including choice of eggs omelettes/fried/scrambled etc etc all cooked in front of you, full range of bakery produce, cut your own loafs etc, choice of continental style buffet if you prefer or both lol, fresh fruit, even various Thai foods with fried/boiled rice etc etc very nice views over bay as well. Beach is stunning nice white sand, really warm sea, canoes are free and good for burning breakfast off! Plenty of sun loungers with side tables either edge of beach or in garden area with carousel put up by staff if you require, food/cocktail drinks served to your table (ban tai cocktail is very nice :) Above all staff are excellent in all areas of the hotel.

  • Stayed: December 2013, traveled on business
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6  Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kasemkij_Group, General Manager at Cape Panwa Hotel, responded to this reviewResponded December 19, 2013

The Cape Panwa Hotel, Phuket, is pleased to have met your expectations and appreciates your favourable mention of our attentive, friendly, and ever helpful staff which has been brought to their attention. Thank you for your review and we look forward to welcoming you back again soon.

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Additional Information about Cape Panwa Hotel

Address: 27, 27/7 Moo 8, Sakdidej Road, Cape Panwa, Phuket 83000, Thailand
Location: Thailand > Phuket > Cape Panwa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Spa Hotel in Cape Panwa
#3 Family Hotel in Cape Panwa
#3 Luxury Hotel in Cape Panwa
#4 Business Hotel in Cape Panwa
#4 Romantic Hotel in Cape Panwa
Price Range: $124 - $633 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cape Panwa Hotel 5*
Number of rooms: 205
Official Description (provided by the hotel):
Cape Panwa Hotel embodies tropical luxury in one of the world's most desirable destinations. Tucked away in a quiet corner of southeast Phuket, the villa is renowned for its excellent service, stylish rooms and exclusive swimming pool. Blending superbly with the natural beauty of the area, the hotel is comprised of a selection tastefully decorated suites and pool villas. Thailand's premier luxury chain of Villa and Serviced Apartments. ... more   less 
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Also Known As:
Cape Panwa Phuket
Cape Panwa Hotel Phuket

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