Ok so this hotel is situated on a beautiful hill side with amazing views of the water. I arrived around 10am and was only asked to wait about a half hour for my room which was great since I arrived so early. My room was a superior room, it was beautiful! The room had a very comfy king size bed, the pillows were perfectly soft, the bathroom was nice and the balcony had a sun bed and beautiful beach and ocean views. The room safe was difficult to figure out and use the entire time but it still worked. The lock on my sliding door didn't work well at all, it was a total hassle to lock the entire trip. I wish these resorts would also invest in screens for the doors. Since it was rainy season I would have loved to have been able to leave the sliding glass door on my balcony wide open to listen to the rain but it wasn't possible with all the bugs outside. The breakfast buffet was wonderful, the food was very good! I usually had to find a coffee pot to fill my mug but that's ok. There was every kind of food you could want from pastries, french toast, pancakes, stir fry, omlettes, cereal to oatmeal. I only had lunch at the resort once and ordered it through room service, the prices were very reasonable and the sandwich was pretty good. I ate dinner at Cafe Andaman a few nights, the service was horrible! I was given a free dinner voucher as a part of the hotel package, once I showed that they seemed determined to not wait on me. I had to keep asking for water, the woman that took my order rolled her eyes at me when I ordered and they never once came back to check on me once I got my dinner. I ate at the same restaurant the next time and received a little better service since I was paying. The resort charges a mandatory tip, I'm sure they do this because most of their staff don't seem to want to be there and would hardly get a tip. I ate dinner one night at the Panwa house, it was wonderful and the service was great! Room service, service was also great! The beach was beautiful at this hotel, very clean and the beach chairs were in good shape. I'm not sure if I would stay at this particular resort again or not. I was a little upset at the service I received at the restaurant, maybe enough to persuade me to stay some where else.
- Official Description (provided by the hotel):
- Cape Panwa Hotel embodies tropical luxury in one of the world's most desirable destinations. Tucked away in a quiet corner of southeast Phuket, the villa is renowned for its excellent service, stylish rooms and exclusive swimming pool. Blending superbly with the natural beauty of the area, the hotel is comprised of a selection tastefully decorated suites and pool villas. Thailand's premier luxury chain of Villa and Serviced Apartments. ... more less
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- Also Known As:
- Cape Panwa Phuket
- Cape Panwa Hotel Phuket