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Reviewed June 20, 2016

I visited this resort in my honeymoon last July 2017 and I enjoyed my staying so much, the room was very good and the staff was very familiar, helpful and always smiling. I loved so much the morning greeting (Good Morning) from the staff in the restaurant on breakfast. everything was just perfect. I recommend this resort for romance and honeymooners.

Room tip: Ground room are perfect either sea or garden view
Date of stay: July 2015
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
Thank George_Marcos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher J, General Manager at Panwa Boutique Beach Resort, responded to this reviewResponded June 21, 2016

Dear Guest,

On behalf of the Management team, we would like to thank you for taking the time to review us on trip advisor following your recent stay at Panwa Beach Resort Phuket.

Our guest satisfaction is of pinnacle importance to us, and your feedbacks are valued in our efforts to strive for excellence in all areas of the resort.

We are delighted to learn that you enjoyed your stay with us. Your kind remarks regarding our proactive staff and services are received with great pleasure and thank you for taking the time to tell us about how our staff was willing to go the extra mile for you.
These will certainly serve as encouragement for us to continue improving the standard of our services.

It is so gratifying to learn that our team was able to make you feel at home, and we look forward to the pleasure of welcoming you back should you find yourself in Phuket again.


Yours sincerely,

Christopher James (Mr.)
General Manager
The Panwa Beach Resort, Phuket.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 18, 2016 via mobile

We stayed for 2 weeks at the Panwa Beach Resort (60 min drive from the airport )
in 105 beach front room
You need to hire a car from the airport as we did to explore the island (Avis)
Taxis would be to expensive unless is a short stay

Pros
-Friendly staff Korrapat& friends
-Food was good
-Beautiful tropical setting
-Excellent swimming pool
-Great massage & Manicure from Lek

Cons
-Mosquitos in the room (get a Mosi Raquet )
-Air con either to cold or to hot we had to get up every 10 minutes to switch it on and off
-Bed extremely uncomfortable
-WiFi non existent in the room at all times for 14 days
the signal only works near reception and pool side on and off
-Beach always full of rubbish not clean
in low tide muddy and full of stones
High tide did not look particularly clean and pleasant to swim into it .
We tried twice but the experience was not great therefore we use either the pool or Nay Harn Beach 35 minutes drive on the south east coast

Thanks to all the staff at Panwa

General Manager please please invest on a good WiFi as guests like to plan trips on a daily basis and the Internet is crucial
Plus sort out the beds and the air conditioning in the rooms a very relaxing experience could easily turn into a nightmare for any future guests
Any good idea for the Mosquitos?
A Racket for each room may be?

We will not return unfortunately

Date of stay: June 2016
Trip type: Traveled as a couple
3  Thank salvo155
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher J, General Manager at Panwa Boutique Beach Resort, responded to this reviewResponded June 20, 2016

Dear Guest,

We are very glad to hear you enjoyed your stay here at the Panwa Beach Resort, Phuket. Thank you for telling us about how much you loved our friendly staff Korrapat , the food that was good, the beautiful tropical setting , excellent swimming pool and great massage & manicure from Lek. It is so motivational for my staff to know that their efforts are recognized by those who receive them.
As part of our continued commitment to you, we are always searching for ways to improve, and so we greatly appreciate your feedback on the wifi which is being upgraded and now is fully functional. New mattresses have been installed in all guest rooms recently and air conditioning has been serviced as part of our renovation scheme this year. Also we have now provided all room with both mosquito rackets and spray on. The beach has been untidy due to the prevalent monsoon season we’re experiencing currently and seeing to it that it’s kept clean. If there is anything else we can do to enhance the quality of your stay, we would love to hear about it.
We hope you enjoyed your trip, and look forward to welcoming you back should you ever find yourself in Cape Panwa again.

Sincerely,

Christopher Bohwongprasert (Mr.)
General Manager
The Panwa Beach Resort, Phuket.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 14, 2016 via mobile

My husband and myself stayed at this resort for 4 days. What we found was not only comfort and relaxation but the kindness of the staff especially the front desk and bell boys khun Terng was so helpful. I highly recommend getting the Thai message from Lek and Duan. They did an awesome job. The food was amazing( not to spicy)This place we would definitely visits again.

Date of stay: June 2016
Trip type: Traveled as a couple
1  Thank Rachel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher J, General Manager at Panwa Boutique Beach Resort, responded to this reviewResponded June 21, 2016

Dear Guest,

Thank you for choosing Panwa Beach Resort, Phuket for your recent stay in Cape
Panwa.

We’re grateful for your reviewing us on TripAdvisor. Our staff is always anticipating
to make your experiences and stay with us most warm and comfortable.

Thank you for telling us about how much you enjoyed our helpful and friendly staff especially Terng, Lek and Dao. Reviews like yours are very motivational for them when they know their efforts are not only recognized, but also appreciated.

We hope you'll choose Panwa Beach Resort, Phuket the next time you're in Cape Panwa.

Sincerely yours,

Christopher James (Mr.)
General Manager
The Panwa Beach Resort, Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 26, 2016

Was the first hotel that my family has stayed in while visiting Phuket, been staying there ever since! My family and I really enjoy our vacations in Phuket so we come there quite often and this hotel has always been our primary option. The staff there are nice and the overall stay is quite enjoyable for those that like to relax by the beach/pool on their vacations.

Date of stay: June 2015
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank Slava F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher J, General Manager at Panwa Boutique Beach Resort, responded to this reviewResponded May 30, 2016

Dear Guest,

We are pleased to hear that you had such a wonderful experience with your family at Panwa Beach Resort, Phuket. Our services is what distinguishes great resorts from good ones, thank you for taking the time to tell us about how our staff was willing to go the extra mile for you.

As part of our continued commitment to our guests, we are always striving to improve.
We hope you enjoyed your trip, and look forward to welcoming you back should you find yourself in Panwa again.

Yours Sincerely,

Christopher James (Mr.)
General Manager
The Panwa Beach Resort, Phuket.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 25, 2016 via mobile

We stayed for 8 days. Very quiet hotel, staff very nice and helpful. Wifi works perfectly also in the room (unless when it rains really heavy.) nice pool but the hot tub is just a tub with jets. Overall we enjoyed the quiet lovely stay here and would definitely stay again.

Date of stay: May 2016
Trip type: Traveled as a couple
Thank macacooo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher J, General Manager at Panwa Boutique Beach Resort, responded to this reviewResponded May 30, 2016

Dear Guest,

We would like to thank you for taking the time to review us on trip advisor following your recent stay at Panwa Beach Resort Phuket.

Our guest satisfaction is of pinnacle importance to us, and your feedbacks are valued in our efforts to strive for excellence in all areas of the resort.

We are delighted to learn that you enjoyed your stay with us. These will certainly serve as encouragement for us to continue improving the standard of our services.

It is so gratifying to learn that our team was able to make you feel at home, and we look forward to the pleasure of welcoming you back should you find yourself in Phuket again.


Yours sincerely,

Christopher James (Mr.)
General Manager
The Panwa Beach Resort, Phuket.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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