I had really searched hard for somewhere relaxing and calm for 2 weeks and this was the perfect place to stay. As soon as you walk in the lobby you feel the air of tranquility of the hotel. We were met and greeted with a warm welcome as soon as we got out of the hotel car and we were checked in to hotel in our room! which was great after a long flight to Bangkok and transferring on down Phuket.
We chose the Grand Sea View Room to give us a bit more room for our 2 weeks stay, which was well equipped and spacious. Whilst the first room we were in was set under the Royal Suite it was slightly darker in terms of light because of the overhang above and I could hear the pump in the pool above and we asked to change rooms the next day which was no problem and done immediately and exactly identical but lighter and very quiet. These rooms have a nice long balcony with table and chairs and a day bed. They have a generous sized bathroom also looking out to the bay. There is also a good desk area and excellent reliable Wi Fi around the building for those who can't be without it.
Housekeeping were excellent and kept the room to a high standard and like every member of staff we encountered there always greeted you and were friendly, smiling and helpful.
The general manager and food and beverage manager introduced themselves and were regularly around the hotel.
Breakfast were excellent with a large selection of catering for all needs and requirements. There are 2 restaurants located in the hotel to choose from offering well presented food and menus with choices of Thai and Italian food and we ate there many nights and weren't disappointed.
There are two good sized pools and plenty of sunbeds and pool cabanas, there is also a third long pool that occupants of the mezzanine rooms have direct access to. The Spa was impressive. Thoughtfully designed continuing that tranquil setting and with a helpful manager to answer any questions you had regarding treatments, we had 2 massages there.
There is also a fitness center with 24hr access which was very handy, though air condition in there could do with tweaking if you are doing a more intense workout.
It was also my partners birthday during our stay and I had ordered a cake from the coffee shop (which incidentally serves great coffee and selection of snacks and oh those cakes were magnificent!) as a surprise and it arrived perfectly as I requested decorated just as I had asked the staff were just great in helping organize the surprise on the terrace and I really appreciated that. They also placed another cake in the room from reception so they obviously flag birthdays on check in, very thoughtful.
We also enjoyed a romantic meal on the beach arranged by the restaurant one evening which was well executed and by the restaurant whilst watching the sky light up with the lightning felt almost surreal.
It's about a 20 minute ride in to Phuket town so the location may not suit everyone, but if you are looking to get away from it all and to switch off then this really is a perfect choice. For a large part of the second week we spent diving and getting to and from Chalong jetty wasn't a problem early in the morning concierge was happy to arrange a taxi for us to leave on time.
It's not often I go back to the same place but we will definitely return again the staff and management really worked hard to ensure you had an enjoyable, peaceful relaxing stay.
- Official Description (provided by the hotel):
- Escape to the tranquil setting of the stunning Phuket Panwa Beachfront Resort. Located just 10 minutes from charming Phuket Town, our brand new 5 star resort is set in the secluded Makham Bay, with its own private beach and spectacular views of the Andaman sea.Explore our unique heritage where Sino-Portuguese design meets modern comforts. Revel in our array of stunning guest rooms complemented by thoughtful touches and premier bedding. Our suites are spacious and opulent, all with bay views and most with direct access to a semi private pool. With 2 swimming pools, a fitness centre, kids club, Pawan Panwa Spa, tour desk and a Recreation Manager, filling up a day with activities is little issue. The hotel is catered with a pool bar, an all day dining restaurant, Mosaic, a cafe, lobby lounge and an Italian beachfront restaurant, Patio. Naturally room service is available for 24 hours. Wi-fi is complimentary for all guests throughout the hotel. ... more less
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- Also Known As:
- Crowne Plaza Phuket Panwa Beach Cape Panwa