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“excellent resort”

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Crowne Plaza Phuket Panwa Beach
Ranked #6 of 13 Hotels in Cape Panwa
Certificate of Excellence
Singapore, Singapore
1 review
“excellent resort”
Reviewed December 11, 2013

We stayed at this place for 4 days and it was amazing. The place is secluded and far from the party and nightlife of Patong Beach. So if you want to really relax, unwind and stay at a peaceful and quiet environment, then choose this place.

We had a Grand Seaview room which is surprisingly huge. There we're too much space that we actually thought that they could have maximized the space by adding let's say a Jacuzzi inside the bathroom or balcony, or even a dining table inside the room.

Buffet breakfast was good with lot of choices. And the staff are really really nice. On our last day, they even surprised my partner during breakfast with a cake and the staff singing to her on her birthday.

Make sure to try out the Resort Spa, it was absolutely great and relaxing.

The only downside i saw was that in the morning during low tide you can see some trash (bottles, plastics, slippers) washed up on the beach side. But they are quick enough to clean it up before everyone else wakes up. (we usually wake up at around 7-8 am to walk on the beach going to the restaurant for breakfast)

  • Stayed December 2013, traveled as a couple
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Helpful?
Thank Charly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phuketpanwa M, General Manager at Crowne Plaza Phuket Panwa Beach, responded to this review, January 13, 2014
Dear Mr. Charly M,

Thank you for writing a review on our hotel and we are glad to learn that you were impressed with accommodation, choices of buffet breakfast and spa.

About the trash, during this time of year, on occasions the debris are swept into the shore, we have the team that attend to this and keep the beach clean and tidy throughout the day. Thanks for noticing it.

We look forward to welcoming you on your next visit to Phuket.

Yours sincerely,

Theera Kanjana
General Manager
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (161)
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English first
Gosford, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 6, 2013

This place is without doubt the best resort we have ever stayed in. The staff are unbelievably friendly. When we arrived we were greeted by Pui, she set the standard of service which we were to recieve for the next 8 days, and it did not drop off once. All the staff from the Director, reception, bar persons, waiters, cleaners, security, chefs, absolutely everyone was just so polite, courteous and helpful in any way they could be. We booked the Grand Seaview room, OMG it was fabulous, it is 4 floors up facing directly onto the sea, just amazing views. Beautiful palm trees and islands in the background, which you can paddle out to in the free kayaks if you feel up to it. Our room was extremely large with a massive ensuite, large bath and even larger shower. It also has a large balcony from where you can enjoy the sea views. We ate at the main restaurant a few times, and the food was as expected, 5 star. We had Thai meals as well as a sea food buffet one night. The bar at the pool has happy hour from 5-6pm, and the bar up in the lobby area has it from 5-8pm, where you buy one drink and get one free. There are two extremely large pools at the resort with sun lounges a plenty. There is a few shops across the road where you can purchase alcohol, there is a convenience store, a small very well priced restaurant, not 5 star but still very nice food, a tour info outlet and a massage, manicure, pedicure shop which was the cheapest we found in Phuket. We rented a motorbike from the tour place across the road which cost us about $12 Australian for 24 hours, this way we could go and discover Phuket without paying for taxis or relying on others, the hotel gave us a map of Phuket and off we went. We will definitely stay at this resort again, we absolutely loved every second of it, There really are no words to explain how nice the staff were to us. Special thankyou to Pui, Pum, Au and Golf, thankyou so much, we have very special memories, because you all treated us like royalty.

Room Tip: Grand Seaview, it faces parallel to the sea, is comfortable and massive.
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  • Stayed November 2013, traveled as a couple
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Helpful?
1 Thank Mark L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phuketpanwa M, General Manager at Crowne Plaza Phuket Panwa Beach, responded to this review, January 13, 2014
Dear Mr. Mark L,

Thanks for a very favourable review and glad to hear that you enjoy your stay here. I will share your comment with Pui and the rest of the team.

Again, thanks for your comments and hope to welcome you back to the resort on your next trip to Phuket.

Yours sincerely,

Theera Kanjana
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 26, 2013

Everything about this hotel was absolutely perfect! We loved every minute of our stay. We stayed in 2x hotels during our trip, and this one was leagues above the other one.

The hotel itself is brand new with fantastic reception, bars, restaurants pool areas and rooms.
From the moment we arrived we were made to feel very welcome. The rooms were clean, modern and spacious. We had the cheapest room category, but still had a sea-view due to the hotel's clever design, so pretty much all rooms have a sea-view.

The pool area was beautifully kept with a modern infinity pool where we spent most of our days sunbathing and relaxing. Everything was impeccably kept and pristine. The main pool area all looks out onto a beautiful beach bay and several other islands nearby. As with most beaches on Phuket, there is a long sandbank when the tide is out, but when the tide is in the sea comes right up to the Hotel beach area.

The food in the restaurants was absolutely AMAZING. Some of the best food we ate in Thailand was in this hotel. The breakfast was excellent, with huge choice of delicious options (including freshly made eggs benedict each day). for lunch and dinner we ate from the Thai menu every time, with beautiful dishes including favourites like Massaman Curry, Green Curry, Pad Thai, and an incredible beef noodle soup. We just loved sitting on the beach restaurant eating and drinking late into the night looking out onto the moon-lit bay. Pure perfection.

Particular mention must also go to the wonderful staff in the hotel. Everybody was exceptionally friendly and welcoming, with one of the restaurant manager's giving us great advice on our first evening on what to do in Phuket - we followed all her suggestions and they were simply fab (you MUST go to Kruvit raft floating restaurant!). Thank you again!

One of the nice things about this hotel is that it feels quite intimate and boutique, not like a massive spread out resort, and you are made to feel really special. We would recommend it highly and will definitely be back!

  • Stayed November 2013, traveled as a couple
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Helpful?
1 Thank UpperClassTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DenisMartin_HKT, General Manager at Crowne Plaza Phuket Panwa Beach, responded to this review, May 13, 2014
Dear Upperclasstraveller,


Thank you very much for taking the time reviewing our property and sharing your experience with us and others.

Rest assure that your comments will be share among the property team.

Looking forward to welcome you soon once again.

Sincerely,

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doha
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 24, 2013

the resort truly has a stunning view in the morning! fantastic hotel location, warm and friendly staff! they did take care us during our stay! we rented a motor bike so we can easily move around and make sure you have a GPS so you wont get lost. really nice to go up and down the highway hill going to phuket town and eat local fresh food. just a bit disappointed in the beach during evening time as the water goes way too far from the shoreline. we stayed 2 amazing nights! definitely recommendable!

Room Tip: choose the seaview room, its worth the price!
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  • Stayed November 2013, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
Thank Enyaj613
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DenisMartin_HKT, General Manager at Crowne Plaza Phuket Panwa Beach, responded to this review, May 13, 2014
Dear Enyaj613,

Thank you very much for taking the time reviewing your experience in our property and sharing your comments with us and others.

Your comments are extremely valuable for us, hence helping us in improving our facilities and services.

We are looking forward to see you soon back to Phuket!

Kind regards,

General Manager
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Leeds, UK
Level Contributor
103 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed November 21, 2013

This was the penultimate hotel we stayed at on our trip to Thailand and it was by far the best. When we arrived we were taken into the bar area and served complimentary drinks while one of the staff took us through check-in. I think this is the first time I have been seated while checking in! Our room was absolutely huge and gorgeous on a split-level with semi-private access to the pool outside. I would definitely recommend trying to get one of these Andaman Loft Pool Suites as the window runs from the floor to the ceiling allowing the light in making it feel even more spacious than it is. As well as complimentary Wi-Fi there is also a spa bath, which is amazing.

We ate quite a few times in the hotel and the food was of the highest standard. Cocktails at the bar were also very good and I asked the bar staff to ‘surprise me’ as opposed to ordering one from the menu and he did. And it was lovely. And he wouldn’t tell me what was in it! Secrets…

The location is good I feel as it’s not a great distance from the airport, but far enough away to make you feel as if it was. It feels odd it being located on a main road, if that makes sense, as you wouldn’t expect something so luxurious. There are facilities nearby and you can get a taxi outside the hotel if you want. They’re not going to rip you off as they provide a service for a lot of customers from the hotel, so to do so would be a business disaster!

Just over the road, there is a small shop where you can pick up comestibles as well as water and alcohol. Next door is a small massage place which I visited and had a pedicure, manicure (first one ever!) and a massage over a couple of hours. It was absolutely awesome and a fraction of the price that you would pay in the Thann Spa in the hotel (which my partner did), so I think I got the best deal there. And if you turn right of the hotel, there is a family-run laundry business. On the basis that we had been travelling for a week and a half, this was the ideal place to get our laundry done, although disturbingly when I came to collect everything, they had misplaced my partner’s ‘smalls’. They did find them though, so that was a relief!

I’m surprised at the rating of this hotel being 8 out of 9, as I think a lot of hotels would be hard-pushed to meet the standards of this one as well as the feeling of privacy and seclusion when you are in and around the hotel. Maybe I will try one of the others when I return, but the reviews would have to be second to none in order for me to do that. This place was excellent and that’s why you should stay here.

  • Stayed December 2012, traveled as a couple
    • Value
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Helpful?
1 Thank Crouching_Hippo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DenisMartin_HKT, General Manager at Crowne Plaza Phuket Panwa Beach, responded to this review, May 13, 2014
Dear Crouching_Hippo,

Greetings from Phuket,

Thank you very much for taking the time reviewing our property and sharing your comments with us and others.

Your comments are extremely important for us thus allowing us to improve our operations and guest experience.

We are looking forward to see you soon back to Phuket Panwa Beachfront resort.

Sincerely,

General Manager
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Paris, France
1 review
Reviewed November 19, 2013

This is a fantastic hotel, the place is awsome. As an airline pilot I have been using many hotels, but this one is by far among the greatest. I highly recomand anyone who wants a restfull stay without surprise and with an affordable high standard service to book without any hesitation.

  • Stayed October 2013
    • Value
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    • Rooms
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    • Service
Helpful?
Thank Flying2thesun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phuketpanwa M, General Manager at Crowne Plaza Phuket Panwa Beach, responded to this review, January 14, 2014
Dear Flying2thesun,

Thanks for your time to review our hotel and we are very glad to hear that our hotel met your expectation in peaceful place with high standard service.

Once again, thank you for your recommendation and hope to welcome back sometime on your next visit to Phuket.

Warm regards,

Theera Kanjana
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hatyai
1 review
Reviewed November 19, 2013

Long time never been to Phuket. and because of one of my friend recommend " Phuket Panwa Beach Resort" then I have a chance to feel " Private " from the big city where I stay. I got the room which have the small garden in the porch. And can see the Seaview with the soft wind in the night time. Really love that moment. The service is excellent ! I can recall Khun Dararat. She always takecare and she really help me on my trip as this is my alone trip.

Try to stay there and you will understand what I express to you.

Room Tip: Looking for Khun Dararat.
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  • Stayed November 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Nattapong K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phuketpanwa M, General Manager at Crowne Plaza Phuket Panwa Beach, responded to this review, January 14, 2014
Dear Khun Nattapong,

We are pleased to read your review on our hotel and happy to know that you enjoyed your stay here. We will share your comments with Khun Dararat and team.

Thank you for your good comments and looking forward to welcoming you back when you visit Phuket next time.

Kindest regards,

Theera Kanjana
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Phuket Panwa Beach

Property: Crowne Plaza Phuket Panwa Beach
Address: 8/88 Moo 7, Sakdidech Road | Vichit Sub-District, Muang Phuket District, Cape Panwa, Phuket 83000, Thailand (Formerly Phuket Panwa Beachfront Resort)
Phone Number:
Location: Thailand > Phuket > Cape Panwa
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Cape Panwa
#5 Spa Hotel in Cape Panwa
#5 Family Hotel in Cape Panwa
#5 On the Beach Hotel in Cape Panwa
#6 Luxury Hotel in Cape Panwa
#6 Romantic Hotel in Cape Panwa
Price Range (Based on Average Rates): $
Hotel Class:5 star — Crowne Plaza Phuket Panwa Beach 5*
Number of rooms: 226
Official Description (provided by the hotel):
Escape to the tranquil setting of the stunning Phuket Panwa Beachfront Resort. Located just 10 minutes from charming Phuket Town, our brand new 5 star resort is set in the secluded Makham Bay, with its own private beach and spectacular views of the Andaman sea.Explore our unique heritage where Sino-Portuguese design meets modern comforts. Revel in our array of stunning guest rooms complemented by thoughtful touches and premier bedding. Our suites are spacious and opulent, all with bay views and most with direct access to a semi private pool. With 2 swimming pools, a fitness centre, kids club, Pawan Panwa Spa, tour desk and a Recreation Manager, filling up a day with activities is little issue. The hotel is catered with a pool bar, an all day dining restaurant, Mosaic, a cafe, lobby lounge and an Italian beachfront restaurant, Patio. Naturally room service is available for 24 hours. Wi-fi is complimentary for all guests throughout the hotel. ... more   less 
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Also Known As:
Crowne Plaza Phuket Panwa Beach Cape Panwa

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