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“Beautiful and comfortable”

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The Mangrove Panwa Phuket Resort
Ranked #8 of 13 Hotels in Cape Panwa
Sao Paulo, SP
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Beautiful and comfortable”
4 of 5 bubbles Reviewed July 21, 2014 via mobile

The hotel is really really beautiful with an amazing garden around the bungalows and a very nice beach front swimming pool! A quiet paradise for those looking for some rest in a beautiful place. The staff is also very nice and helpful!

The only issue that I have point out is the distance to Phuket Town and, more importantly, to Patong, because transportation there can be very expensive as there are no taximetered cabs. We had to pay around 1500 to Patong and back (about 40 USD), which is a lot compared to other places in Thailand. So if you're planning on going out a lot, you may want to consider the extra cash and time for traveling around.

Stayed July 2014, traveled as a couple
Helpful?
3 Thank vickymoreira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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404 reviews from our community

Traveler rating
    242
    115
    25
    15
    7
See reviews for
66
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26
6
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Dublin, Ireland
Level Contributor
98 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
2 of 5 bubbles Reviewed July 8, 2014

Not sure where to begin here but as you guessed from the title this was not a pleasant experience.
We were picked up at the airport by the hotel driver. Its an hours drive to the hotel and the driver spoke loudly and annoyingly all the way. He had about 8 words of English but that did not stop him.

Our Lodge/cabin was located at the back of the resort next to a busy road but worse it was beside a septic tank system which gave off foul smells and made a loud whistle noise for hours on end. The food here was terrible, It has nothing to recommend it. So bad I actually feel ill thinking about it.

The service was poor, slow and several times our orders failed to arrive at all. The waiting staff showed no initiative when it came to taking orders and attending your table. We had to chase them down for everything.

The Cabin was nice but in need of a paint and some repair work.

Hotel runs a free excursion to a local beech every day. Its a short trip from the hotel, we were dropped in a sort of back yard to some falling down buildings and had to climb through them to get to the beech. Once there we were met by large and angry dogs. We managed to get away from them but could not avoid the rubbish on the beech which was everywhere, I mean everywhere. This beech the hotel had assured us was the place to be (we were the only ones there for a good reason).

If you must stay here be sure to get a cabin by the sea and rent a car!

Room Tip: Get a cabin by the sea
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  • Stayed June 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank Frankascanbe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Mangrove, Front Office Manager at The Mangrove Panwa Phuket Resort, responded to this review, July 10, 2014
Thank you for taking the time to review our property. We truly value the opinions of our customers and we apologize that we did not meet your expectations.

Providing our guests with the best possible hospitality and service has always been our mission. We have addressed the issue, and spoken with the employee in question. We want you to know that we truly enjoy sharing our passion for our destination with visitors and want you to walk out the door feeling refreshed.

If you come back to our hotel I would love to have the opportunity to speak with you directly, so please ask for me. We hope to see you again in the future and wish you the very best.

Best Regards,
Waneerat N. Plongmai
Front Office Manager
rsvn@themangrovephuket.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 2, 2014

u got beautiful garden view and the sea view at the same time, like a dream of your own house.it's a very peaceful and friendly hotel, with a very reasonable price.There are good Thai food as well as western food in the restaurant. I even caught a small crab during the low tide^_^. the spa we took in the garden was also very sweet.I'd like to spend 1-2 more days here.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cinderella619
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 2, 2014

A very nice hotel where u can have a slow and quiet life. Not like in patoon beach, here makes you feel private and relaxing atmosphere. The hotel is full of green, good environment. Each villa have a nice balcony. The staff are very nice and helpful.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 88078889
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 26, 2014

Nice place for retreat and relaxation, Beautiful scenery and excellent service. If I come to Phuket again, I will stay here. I will also recommend my friends to stay here too. Thank you very much the Mangrove Panwa resort for giving me a wonderful vacation.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jaesupara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed June 25, 2014 via mobile

I stayed at this resort for three night.
They have named thier staff by very cute nicknames which makes it easier for the guests to remember.
The service right from check in until check out was awesome.
We were two couples and both pure vegetarian and we preferred to make our own food, and the chef helped us to do so.
Rooms are amazing.
Service is too good. Beach view is also awesome.,
The only disadvantage being its very far from the patong area and also from the airport .

Stayed August 2013, traveled as a couple
Helpful?
3 Thank Jyothilodha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 1, 2014

Good value for the price. Rooms are beautiful and follow the theme of "living in nature".
Our favourite memory is of our bartender/DJ/waiter "BANK", great smile and infectious attitude. He made every night a treat! The pool was awesome and very clean. The motorbike rental was a great way to be able to see most of Southern Phuket.

Room Tip: all rooms are individual villas, very private and quiet
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alaina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Mangrove Panwa Phuket Resort

Property: The Mangrove Panwa Phuket Resort
Address: 39/6 Moo 6, Soi Baan Borrae, Ao-Yon Khaokhad Rd, Cape Panwa, Phuket 83000, Thailand
Location: Thailand > Phuket > Cape Panwa
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#6 Spa Hotel in Cape Panwa
#7 On the Beach Hotel in Cape Panwa
#7 Luxury Hotel in Cape Panwa
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Mangrove Panwa Phuket Resort 4*
Number of rooms: 32
Official Description (provided by the hotel):
The Mangrove Panwa Phuket Resort is a modern in nature and romantic resort on Panwa Beach, with stunning beachfront view and touch of the fabulous Andaman Sea.All 32-guest bedrooms are housed on low-rise floors, surrounded in our natural tropical garden with an easy access to our private mangrove beach. The Mangrove Panwa Phuket Resort is the perfect place for honeymoons, family holidays, and /or solo travellers. ... more   less 
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Also Known As:
The Mangrove Panwa Phuket Resort Cape Panwa

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