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Coco Palm Beach Resort
Ranked #12 of 30 Hotels in Mae Nam
London
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Ok”
Reviewed May 28, 2013 via mobile

Stayed for one night at the beginning of May just before going to Koh tao
Check in was quick. The air con wasnt working when we got there but they quickly sorted it. Had a room for 3 of us. One of the beds was a wafer thin mattress on a wooden base so i ended up sharing the double bed with my friend.
Great location for the pier. Great beach and clear water. Would recommend!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stretchypants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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395 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (35)
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English first
Munich, Germany
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed May 28, 2013

We stayed in Cocopalm with 2 little kids (3 and 6 yrs) for 3 nights end of March. Our family bungalow was clean and spacious enough for the 4 of us.

The pool is excellent and the beach is perfect for kids (can swim anytime, regardless of tide). Compared to Chaweng Beach (there our recommendation is Poppies Samui resort!!) this is heavenly quiet. A fraction of the people on the beach, less merchants and overall just pleasant - we can't complain about the dogs some others write about - we saw some but none of them were bothering us.

We also liked the restaurant. Overall the experience there was nice and staff was helpful - by the way: the Laundry is quick and costs almost nothing compared to other places (and you get your stuff picked up and brought back to your room).

The only exception of good staff was the staff at the reception. They are INCREDIBLY slow and don't speak English well (some not at all!). If you need them to do something, be prepared to wait and explain over and over again.

On the beach go try the bar ("Black rock bar" if I remember correctly) at the left end of the beach...the staff is very very nice and the drinks are great (they just serve little snacks, no food). We've been there just with another family and we and the kids enjoyed it a lot. Perfect for a sundowner hang out.

Advice: if you have a room with sliding doors at the entrance - make sure that you have a BIG LOCK (otherwise breaking in is just too easy) - in our case we did not have one and someone tried to break into the Bungalow (failed thank god - but then the lock didn't work anymore).

If you plan to go to Koh Phangan, there is the Lomprayah ferry pier just 200m from the resort - so we just walked there with our luggage.

Room Tip: If you have a room with sliding doors at the entrance - make sure that you have a BIG LOCK (otherwis...
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank awaltens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vernon, British Columbia, Canada
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 5, 2013

We stayed in a family bungalow which was very nice. The room had air conditioning which was nice because it was so hot when we went to Thailand! The bungalow had a very big front veranda which was private and nice for relaxing on at the end of the day. Staff were always walking around gardening or attending to rooms and they were always friendly and greeted us with big smiles. We forgot to put the sign on the door of the bungalow to clean our room and the cleaning lady came by when we were on the deck and just asked us if we needed the room made up--very considerate.
The breakfast was included with the room price but we forgot about that on the first day so we walked to the pier and had breakfast there. The Lomprayah pier is literally right beside the resort! It wasn't noisy or an annoyance at all. We were on the beach lounging when the 11:20 ferry came in and we barely noticed.

If you come from Koh Phangan and want to stay here, take the Lomprayah ferry and just pick up your bags and walk to the right and enter the resort restaurant. There's no sign identifying it as the Cocopalm but I promise you, it's right there!! They probably want the taxis to take you around to the front desk.

The pool is really nice and the pool bar has happy hour with cheaper beer and cocktails. They were playing Bob Marley in the afternoon at the pool bar so it was a really nice vibe!

The ocean is beautiful and the water is deep enough to swim in. The beach is beautiful with nice clean sand.

We only ate at the restaurant once and were a bit disappointed. I asked for a fruit drink 4 times before I got it--everyone else at the table got their drinks except me! We just went for dinner at the local restaurants down the road from the front desk--we only stayed two nights so we didn't have much time to explore the area.

  • Stayed April 2013, traveled with family
    • Value
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Helpful?
2 Thank Marcelle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 28, 2013

We recently stayed for 9 nights at CocoPalm at the beginning of April. We had 2 children aged 3 and 5, so was a little nervous before arrival that it would be suitable for them. There was nothing to be nervous about, it was such an awesome place to stay with kids.

The staff are ever so friendly, especially with the kids, the pool is so much fun and always so clean, there is a separate section within the pool for the smaller kids so they can stand up and play, the bungalows are basic but got everything you need - comfy beds, plenty of space to spread out and awesome air con!!

The breakfast every morning was yum as was all the food ordered through the restaurant. The restaurant is a little more pricier than the 'local' eateries, but still loads cheaper than Australia. We often bought food off the beach seller; she was there everyday at around 11.30ish, she has the best spring rolls, papaya salad (you must try it as it is sooo delicious), chicken skewers, corn on the cob, mangoes & pineapples etc...it was so cheap and so yum! There is also a lady who sells food just out of the gate near the beach, just past the ferry terminal - AWESOME seafood or chicken noodle soups (40 baht - approx $1.20), green curries, fried rice, Penang & Massaman curries, shakes, such cheap but delicious food. There is also lots of local eateries on the street the resort is located on that were great.

Thursday nights go to the Maenam markets, kids enjoyed it and not as busy as other markets. BoPhut markets also quite good, quite busy but lots to eat, see & do. Walk all the way to the end and you hit the beach, awesome bars all along the sand with comfy beds, cushions and they sell lanterns you can light and let off on the beach, looks so beautiful and kids really enjoyed hanging out there after the hustle and bustle of the markets.

You can easily get around the island, we hired a driver (from the first shop on the left past the resort heading towards the main road) for 1000baht for 5 hours, he would take us wherever we wanted to go and would stop whenever we need him to.

I cant recommend CocoPalm enough, its such a relaxing place with beautiful views, beach, pool, its a great location and a great place to travel with a family!

Don't worry about all the negative reviews on here, those travelers obviously want what they cant afford (ie 5 star) and people complaining about staff not understanding English need to understand they are in a foreign country, English is their second language, so have patience and understanding or else learn Thai before you travel!!

You will love it here!

Room Tip: We stayed in a family bungalow it was clean, neat and there was plenty of space with a great balcony...
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  • Stayed April 2013, traveled with family
    • Value
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Helpful?
6 Thank Georgiahaslanded
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warsaw, Poland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 27, 2013

I spend 5 days in Cocopalm Beach Resort in Ferbruary 2013. The second day in our room was theif ! In the safe box was opened !!! and we lost money and mobile phone !! The staff dont want to call the POLICE. and only told " We have the problem ! " but We made that called the police immediately! The menager dont want to go this day becouse was evning ( 19.00 pm ) Next day we must go to the police stacion again but the staff dont help us and we must rent a bicycle.
We have a official certificate from police.
The staff dont help us and dont ask "Have a enough money for returned trip ?" We noticed that staff dont want speak english when the guests have a problems !!!

  • Stayed February 2013, traveled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Pawel_H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 30, 2013 via mobile

Stayed in this great place for 5 nights, really relaxing and quiet. The bungalows are set in what feels like a rain forest, very pretty. Pool and beach very good, excellent breakfast choices and staff v good and friendly. The nearby restaurants are wonderful, we had so many choices and all were on quiet roads away from the busy main streets. Definitely would return.

Stayed March 2013, traveled as a couple
Helpful?
1 Thank Helen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed February 23, 2013

We, a family of 4 (dad 37yrs, mom 33yrs, kids 12 and 7yrs) visited this resort in june '12 and stayed for 6 nights. We were picked up at the ferry pier by a female staff member in a big 4x4. She was waiting for Us with a sign with Our family name written on it. While We drove towards Mae Nam, She told Us different things about the island and its attractions. As this was Our 1st Thailand trip, it was offcourse much appreciated. Her english wasnt that great, but better than average as We found out later.
When We arrived at the reception We were greeted by 2 smiling women, Who kindly offered Us a drink and quickly got the formalities in place. We were then taken to Our room, Our luggage was taken in a golfcart. 1st impression of the resort was great. Its a pretty big place, but there are signs every where and its pretty easy to find Ur way around. We had a family bungalow and was very pleased with that. It was well maintained and everything worked as it should. We had no probs with bugs either - all the sliding windows had nets on the outside.
We quickly learned that there's a lot of loose dogs running around, but that didn bother Us - actually the opposite. They were really lovely animals and not agressive at all. We did get "Our" own dog that slept on Our porch every night and following Us around. The kids loved it.
The pool area is pure paradise. The view with the palmtrees, the sandy beach, the ocean and a glimpse of Phangan in the distant are incredible. We spent quite a bit of time here. The pool bar serves the most delicious coconut milkshakes that We came across on Our holiday there. I must remember to mention the pool bar manager, Koh. Who was always attentive and had a very good english also. The restaurant was lovely to sit in, as U had the stunnin seaview while eating. The food was good, but not spectacular - and actually a bit pricey. We did get some 20% off vouchers for the restaurant, otherwise We wouldnt have eaten there much. There are several really good restaurants just down the road, with better prices. I can recommend 1 in particular - "Johns Place", a place that got good reviews here on TA too, and situated just 200 mtrs from Cocopalm.
The beach in front of the hotel was very nice. A real bounty landscape. It was filled with vendors though that was selling everything from icecream to carpets to hashish! I dont think I look like an addict but I was approached several times by ppl wanting to sell Me hash, and They didn take no for an answer. They followed after U. They stayed on the beach though. There was a clear limit between the beach and the poolarea, and they didn overstep that. But it didn prevent Them from trying to get Ur attention and vawe U over. After a couple of days They learned that I wasnt interested and left Me alone - that was nice.
The sea itself is great for a swim - very warm - but bad for snorkelling, as the visibillity are close to zero. I was told that it was due to sediments being washed out in the sea during the rainy season.
We took a cab to Chaweng 2 times, it was 400 baht each way, which was reasonable. I found that it was actually better to do some of My shopping here, than in Bangkok.
After 6 nights We checked out. It went just as smooth as checkin in. We paid the balance and the staff helped Us getn Our luggage to the Mae Nam pier, for the Phangan catamaran. All in All a good stay and I can recommend it, cause even though its not top star luxury resort, its good value for money and U defenately get what U pay for.

  • Stayed July 2012, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Kim Krogh J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Coco Palm Beach Resort

Property: Coco Palm Beach Resort
Address: 26/4, Maenam Beach, Mae Nam, Ko Samui 84330, Thailand
Location: Thailand > Surat Thani Province > Ko Samui > Mae Nam
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#8 Family Hotel in Mae Nam
#9 Spa Hotel in Mae Nam
#10 On the Beach Hotel in Mae Nam
Price Range (Based on Average Rates): $
Hotel Class:3 star — Coco Palm Beach Resort 3*
Number of rooms: 71
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Also Known As:
Cocopalm Beach Hotel Mae Nam
Coco Palm Samui Koh
Coco Palm Beach Resort Ko Samui, Thailand

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